{"id":57894,"date":"2016-11-10T10:22:01","date_gmt":"2016-11-10T10:22:01","guid":{"rendered":"https:\/\/malwaretips.com\/blogs\/?p=57894"},"modified":"2016-11-10T05:25:37","modified_gmt":"2016-11-10T05:25:37","slug":"remove-code-00xo4c08-virus","status":"publish","type":"post","link":"https:\/\/malwaretips.com\/blogs\/remove-code-00xo4c08-virus\/","title":{"rendered":"Remove &#8220;Code: 00xO4C08&#8221; pop-up virus (Microsoft Support Scam)"},"content":{"rendered":"<p>If you are randomly seeing a\u00a0<strong>&#8220;Code: 00xO4C08&#8221;<\/strong> pop-up, asking you to call a support number, then your computer is infected with an adware program.<\/p><div id=\"mwtad4189079388\" class=\"gas_fallback-ad_309684--placement_360520\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"3957935887\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-57896\" title=\"Code 00xO4C08 Support Scam\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/11\/Code-00xO4C08-Support-Scam.jpg\" alt=\"Code 00xO4C08 Virus\" width=\"742\" height=\"561\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/11\/Code-00xO4C08-Support-Scam.jpg 742w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/11\/Code-00xO4C08-Support-Scam-300x227.jpg 300w\" sizes=\"(max-width: 742px) 100vw, 742px\" \/><\/p>\n<p>The <em>Code: 00xO4C08<\/em> alert is shown in such a way as to trick the user into thinking their computer has crashed or that a virus has been detected on the computer. It does this to try and scare the infected user into calling one of the listed numbers in order to receive support. In reality, though, they will only be greeted with people who are trying to sell them unneeded support contracts and services.<\/p>\n<div class=\"mt_noteb\">Microsoft does not send unsolicited email messages or make unsolicited phone calls to request personal or financial information or fix your computer. Treat all unsolicited phone calls or pop-ups with skepticism. Do not provide any personal information.<\/div>\n<p>The Code: 00xO4C08 pop-ups are caused by a malicious program, which is typically installed on your computer when you visit a malicious or compromised website, by other malware, or from spam emails. It can also get on your computer if you use torrents to download illegal copies of software or key generators.<br \/>\nAfter this malicious program has been installed on your computer, when your browse the Internet, you will see a pop-up message from a website that tells you to contact (<em>the\u00a0fake tech<\/em>) support to fix an issue. The &#8220;Code: 00xO4C08&#8221; pop-up will have this message:<\/p><div id=\"mwtad494635955\" class=\"gas_fallback-ad_381396-ad_309691-placement_360566\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"1471373341\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<blockquote><p>Dont Restart Your Computer<\/p>\n<p>The following information was found on this error:<br \/>\nCode: 00xO4C08<br \/>\nAn unsupported or invalid partition type was detected.<\/p>\n<p>The Infections detected, indicate some recent downloads on the computer which in turn has created problems on the computer.Call Toll Free : (0)-203-808-8348 and share this code B2957E\u00a0to the Agent to Fix This.<\/p><\/blockquote>\n<div class=\"mt_notey\">Whatever you do, please do not call the phone number for support because it is not Microsoft\u2019s but rather a group of scammers waiting to rob you of hundreds of dollars under false pretenses.<\/div>\n<div id=\"mwtad3930352705\" class=\"gas_fallback-ad_309746-ad_309691-placement_360521\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"4456629336\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2 class=\"mt_title\">How to remove Code: 00xO4C08 pop-ups\u00a0(Removal Guide)<\/h2>\n<p>This page is a comprehensive guide which will remove Code: 00xO4C08 pop-ups from Windows.<br \/>\nPlease perform all the steps in the correct order. If you have any questions or doubt at any point, <strong>STOP<\/strong> and <a href=\"https:\/\/malwaretips.com\/forums\/malware-removal-assistance.10\/\" target=\"_blank\">ask for our assistance<\/a>.<\/p>\n<ul class=\"stepsbox\">\n<li>\n<div class=\"mwt_summary\">To remove Code: 00xO4C08 pop-ups, follow these steps:<\/div>\n<\/li>\n<li><a href=\"#adwcleaner\"><strong>STEP 1<\/strong>: Scan your computer with Malwarebytes AdwCleaner<\/a><\/li>\n<li><a href=\"#malwarebytes\"><strong>STEP 2<\/strong>: Scan your computer with Malwarebytes Anti-Malware<\/a><\/li>\n<li><a href=\"#hitmanpro\"><strong>STEP 3<\/strong>: Scan your computer with HitmanPro<\/a><\/li>\n<li><a href=\"#browser\"><strong>(OPTIONAL) STEP 4<\/strong>: Reset your browser to default settings<\/a><\/li>\n<\/ul>\n<hr \/>\n<div class=\"mt_noteb\">\n<p>This step is needed if the malicious &#8220;Code: 00xO4C08&#8221; pop-ups <strong>will not allow you to close your browser<\/strong>.<\/p>\n<ol>\n<li>Open Task Manager by right-clicking the taskbar and then clicking <strong>Start Task Manager<\/strong>. Alternatively to start the Windows Task Manager, you can press <strong>Ctrl+Alt+Del<\/strong> and click on <strong>Task Manager<\/strong> or simply press on <strong>Ctrl+Shift+Esc<\/strong>.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-45985\" title=\"Start Task Manager in Windows\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/11\/Start-Task-Manager.jpg\" alt=\"Start Task Manager\" width=\"349\" height=\"259\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/11\/Start-Task-Manager.jpg 349w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/11\/Start-Task-Manager-300x223.jpg 300w\" sizes=\"(max-width: 349px) 100vw, 349px\" \/><\/li>\n<li>Scroll through the list till you see your web browser&#8217;s process and left-click on it once so it becomes highlighted. Once you have selected the browser&#8217;s process, click on the <strong>End Task<\/strong>\u00a0button as show in the picture below.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-45984\" title=\"Close your browser process by clicking on End Task\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/11\/End-Task-for-Browser-Process.jpg\" alt=\"Close your browser process\" width=\"347\" height=\"269\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/11\/End-Task-for-Browser-Process.jpg 347w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/11\/End-Task-for-Browser-Process-300x233.jpg 300w\" sizes=\"(max-width: 347px) 100vw, 347px\" \/><\/li>\n<li>Your browser window should now be closed. The next time you open your browser, do not allow the browser to open the last opened page.<\/li>\n<\/ol>\n<\/div>\n<div class=\"mt_notey\">\n<p>If you are using an <strong>Apple<\/strong> device, please follow this <em><a href=\"https:\/\/malwaretips.com\/blogs\/remove-mac-os-x-virus\/\" target=\"_blank\">Remove virus from Apple Mac OS X (Pop-up Ads and Adware)<\/a>\u00a0<\/em>guide to remove these pop-ups.<\/p>\n<\/div>\n<hr \/>\n<h3 id=\"adwcleaner\" class=\"mt_blue\">STEP 1: Scan your computer with Malwarebytes AdwCleaner<\/h3>\n<p>Malwarebytes AdwCleaner is a free utility that will scan your computer for adware programs that may have been installed without your knowledge.<\/p>\n<ol>\n<li>You can download <strong>Malwarebytes AdwCleaner<\/strong> from the below link.<br \/>\n<strong><a href=\"https:\/\/toolslib.net\/downloads\/finish\/1\/\" target=\"_blank\" rel=\"noopener\">MALWAREBYTES ADWCLEANER DOWNLOAD LINK<\/a><\/strong>\u00a0(<em>This link will start the download of &#8220;Malwarebytes AdwCleaner&#8221; on your computer<\/em>)<\/li>\n<li>Before starting Malwarebytes AdwCleaner,\u00a0close your\u00a0web\u00a0browser, then <strong>double-click on the Malwarebytes AdwCleaner icon<\/strong>.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-56788 alignnone\" title=\"Double-click on the Malwarebytes AdwCleaner Icon\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/10\/malwarebytes-adwcleaner-icon.jpg\" alt=\"Open Malwarebytes AdwCleaner\" width=\"225\" height=\"147\" \/><br \/>\nIf Windows prompts you as to whether or not you wish to run Malwarebytes AdwCleaner, please allow it to run.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-56786 alignnone\" title=\"Windows asking permissions to install Malwarebytes AdwCleaner\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/10\/Malwarebytes-Adwcleaner-UAC.jpg\" alt=\"Windows asking permission to start Malwarebytes AdwCleaner\" width=\"489\" height=\"343\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/10\/Malwarebytes-Adwcleaner-UAC.jpg 489w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/10\/Malwarebytes-Adwcleaner-UAC-300x210.jpg 300w\" sizes=\"(max-width: 489px) 100vw, 489px\" \/><\/li>\n<li>When the Malwarebytes AdwCleaner program will open, click on the &#8220;<strong>Scan<\/strong>&#8221; button as shown below.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-56787 alignnone\" title=\"Click on the Scan button to start a Malawarebytes AdwCleaner scan\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/10\/Malwarebytes-AdwCleaner.jpg\" alt=\"Scan your computer with Malwarebytes AdwCleaner to remove adware\" width=\"489\" height=\"255\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/10\/Malwarebytes-AdwCleaner.jpg 489w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/10\/Malwarebytes-AdwCleaner-300x156.jpg 300w\" sizes=\"(max-width: 489px) 100vw, 489px\" \/><br \/>\nMalwarebytes AdwCleaner will now start to search for adware and other malicious programs.<\/li>\n<li>To remove the malicious files that were detected in the previous step, please click on the &#8220;<strong>Clean<\/strong>&#8221; button.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-56785 alignnone\" title=\"Click on the Clean button to remove the adware\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/10\/Malwarebytes-AdwCleaner-Scan.jpg\" alt=\"Malwarebytes AdwCleaner removing Adware\" width=\"492\" height=\"491\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/10\/Malwarebytes-AdwCleaner-Scan.jpg 492w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/10\/Malwarebytes-AdwCleaner-Scan-290x290.jpg 290w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/10\/Malwarebytes-AdwCleaner-Scan-300x300.jpg 300w\" sizes=\"(max-width: 492px) 100vw, 492px\" \/><\/li>\n<li>Malwarebytes AdwCleaner will prompt you to save any open files or documents,\u00a0as the program will need to reboot the computer to complete the cleaning process. Please do so, and then click on the &#8220;<strong>OK<\/strong>&#8221; button.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-56784 alignnone\" title=\"Malwarebytes AdwCleaner asking to restart computer to finish the adware removal process\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/10\/Malwarebytes-AdwCleaner-Removing-Malware.jpg\" alt=\"Malwarebytes AdwCleaner finishing malware removal\" width=\"491\" height=\"496\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/10\/Malwarebytes-AdwCleaner-Removing-Malware.jpg 491w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/10\/Malwarebytes-AdwCleaner-Removing-Malware-297x300.jpg 297w\" sizes=\"(max-width: 491px) 100vw, 491px\" \/><br \/>\nWhen your computer reboots and you are logged in, Malwarebytes AdwCleaner will automatically <em>open a log file<\/em> that contains the files, registry keys, and programs that were removed from your computer. Please review this log file and then close the notepad window.<\/li>\n<\/ol>\n<hr \/>\n<h3 id=\"malwarebytes\" class=\"mt_blue\">STEP 2: Scan your computer\u00a0with Malwarebytes Anti-Malware<\/h3>\n<p>Malwarebytes Anti-Malware is a powerful on-demand scanner which will\u00a0remove the Code: 00xO4C08 pop-ups from your machine. It is important to note that Malwarebytes Anti-Malware will run alongside antivirus software without conflicts.<\/p><div id=\"mwtad2130170786\" class=\"gas_fallback-ad_309686-ad_309691-placement_360569\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"6935453015\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<ol>\n<li>You can download <strong>download Malwarebytes Anti-Malware<\/strong>\u00a0from the below link.<br \/>\n<strong><a href=\"https:\/\/malwaretips.com\/blogs\/downloads-malwarebytes-for-windows\/\" target=\"_blank\" rel=\"noopener noreferrer\">MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK<\/a> <\/strong><em>(This link will open a new web page from where you can download &#8220;Malwarebytes Anti-Malware&#8221;)<\/em><\/li>\n<li>Once downloaded, close all programs, then double-click on the icon on your desktop named &#8220;<em>mbam-setup&#8221;<\/em> to start the installation of Malwarebytes Anti-Malware.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-53990\" title=\"Double-click on the mbam-setup to install Malwarebytes Anti-Malware\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Malwarebytes-Icon.jpg\" alt=\"Malwarebytes Anti-Malware Icon\" width=\"176\" height=\"137\" \/><br \/>\nYou may be presented with a <em>User Account Control<\/em> dialog asking you if you want to run this file. If this happens, you should click \u201c<em>Yes<\/em>\u201d to continue with the installation.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-53996\" title=\"Click Yes to install Malwarebytes Anti-Malware\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Malwarebytes-User-Account-Control.jpg\" alt=\"Windows asking permission to install Malwarebytes\" width=\"407\" height=\"297\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Malwarebytes-User-Account-Control.jpg 407w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Malwarebytes-User-Account-Control-300x219.jpg 300w\" sizes=\"(max-width: 407px) 100vw, 407px\" \/><\/li>\n<li>When the installation begins, you will see the <em>Malwarebytes Anti-Malware Setup Wizard<\/em> which will guide you through the installation process.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-54000\" title=\"Click on the Next button to install Malwarebytes\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Malwarebytes-installing.jpg\" alt=\"Malwarebytes Anti-Malware Setup Wizard\" width=\"481\" height=\"363\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Malwarebytes-installing.jpg 481w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Malwarebytes-installing-300x226.jpg 300w\" sizes=\"(max-width: 481px) 100vw, 481px\" \/><br \/>\nTo install Malwarebytes Anti-Malware on your machine, <em>keep following the prompts<\/em> by clicking the &#8220;<strong>Next<\/strong>&#8221; button.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-53991\" title=\"Malwarebytes Anti-Malware final setup screen\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Malwarebytes-Install.jpg\" alt=\"Malwarebytes Anti-Malware setup wizard\" width=\"479\" height=\"365\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Malwarebytes-Install.jpg 479w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Malwarebytes-Install-300x229.jpg 300w\" sizes=\"(max-width: 479px) 100vw, 479px\" \/><\/li>\n<li>Once installed, Malwarebytes Anti-Malware will automatically start and will update the antivirus database. To start a system scan you can click on the &#8220;<strong>Scan\u00a0Now<\/strong>&#8221; button.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-54004\" title=\"Click on the Scan Now button to scan with Malwarebytes\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Malwarebytes-Scan-Now.jpg\" alt=\"Start a scan with Malwarebytes scan\" width=\"529\" height=\"352\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Malwarebytes-Scan-Now.jpg 529w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Malwarebytes-Scan-Now-300x200.jpg 300w\" sizes=\"(max-width: 529px) 100vw, 529px\" \/><\/li>\n<li>Malwarebytes Anti-Malware will now start scanning your computer for the Code: 00xO4C08 malware. When Malwarebytes Anti-Malware is scanning it will look like the image below.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-54005\" title=\"Malwarebytes Anti-Malware while performing a scan\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Malwarebytes-Scanning-for-virus.jpg\" alt=\"Malwarebytes Anti-Malware scanning for malware\" width=\"534\" height=\"356\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Malwarebytes-Scanning-for-virus.jpg 534w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Malwarebytes-Scanning-for-virus-300x200.jpg 300w\" sizes=\"(max-width: 534px) 100vw, 534px\" \/><\/li>\n<li>When the scan has completed, you will be presented with a screen showing the malware infections that Malwarebytes Anti-Malware has detected. To remove the malicious programs that Malwarebytes Anti-malware has found, click on the &#8220;<strong>Remove Selected<\/strong>&#8221; button.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-54006\" title=\"Click on Remove Selected to remove Code: 00xO4C08 malware\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Malwarebytes-Removing-virus.jpg\" alt=\"To remove malware click on the Remove Selected button\" width=\"530\" height=\"356\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Malwarebytes-Removing-virus.jpg 530w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Malwarebytes-Removing-virus-300x202.jpg 300w\" sizes=\"(max-width: 530px) 100vw, 530px\" \/><\/li>\n<li>Malwarebytes Anti-Malware will now quarantine all the malicious files and registry keys that it has found. When removing the files, <em>Malwarebytes Anti-Malware may require a reboot<\/em> in order to remove some of them. If it displays a message stating that it needs to reboot your computer, please allow it to do so.<\/li>\n<\/ol>\n<hr \/>\n<h3 id=\"hitmanpro\" class=\"mt_blue\">STEP 3: Scan your computer with HitmanPro<\/h3>\n<p>HitmanPro finds and removes malware, adware, bots, and other threats that even the best antivirus suite can oftentimes miss. It&#8217;s designed to run alongside your antivirus suite, firewall, and other security tools.<\/p>\n<ol>\n<li>You can download <strong>HitmanPro<\/strong> from the below link:<br \/>\n<a href=\"https:\/\/malwaretips.com\/blogs\/downloads-hitmanpro\/\" target=\"_blank\" rel=\"noopener noreferrer\"> <strong>HITMANPRO DOWNLOAD LINK<\/strong><\/a> <em>(This link will open a new web page from where you can download &#8220;HitmanPro&#8221;)<\/em><\/li>\n<li>Double-click on the file named &#8220;<strong>HitmanPro.exe<\/strong>&#8221; (for 32-bit versions of Windows) or &#8220;<strong>HitmanPro_x64.exe<\/strong>&#8221; (for 64-bit versions of Windows).<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-54009\" title=\"'Double-click\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/HitmanPro-Icon.jpg\" alt=\"HitmanPro Icon\" width=\"134\" height=\"124\" \/><br \/>\nClick on the &#8220;<strong>Next<\/strong>&#8221; button, to install HitmanPro on your computer.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-54010\" title=\"Click Next to install HitmanPro\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/HitmanPro-install.jpg\" alt=\"HitmanPro setup process\" width=\"534\" height=\"421\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/HitmanPro-install.jpg 534w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/HitmanPro-install-300x237.jpg 300w\" sizes=\"(max-width: 534px) 100vw, 534px\" \/><\/li>\n<li>HitmanPro will now begin to scan your computer for malware.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-54012\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/HitmanPro-Scan.jpg\" alt=\"HitmanPro scanning for Code: 00xO4C08 virus\" width=\"529\" height=\"426\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/HitmanPro-Scan.jpg 529w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/HitmanPro-Scan-300x242.jpg 300w\" sizes=\"(max-width: 529px) 100vw, 529px\" \/><\/li>\n<li>When it has finished it will display a list of all the malware that the program found as shown in the image below. Click on the &#8220;<strong>Next<\/strong>&#8221; button, to remove malware.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-54008\" title=\"HitmanPro scan summary. Click Next to remove malware\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/HitmanPro-detected-malware.jpg\" alt=\"HitmanPro detected malware\" width=\"530\" height=\"426\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/HitmanPro-detected-malware.jpg 530w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/HitmanPro-detected-malware-300x241.jpg 300w\" sizes=\"(max-width: 530px) 100vw, 530px\" \/><\/li>\n<li>Click on the &#8220;<strong>Activate free license<\/strong>&#8221; button to begin the <em>free 30 days trial<\/em>, and remove all the malicious files from your computer.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-54011\" title=\"Click on the Activate free license button\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/HitmanPro-remove-malware.jpg\" alt=\"Activate HitmanPro to remove malware\" width=\"528\" height=\"420\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/HitmanPro-remove-malware.jpg 528w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/HitmanPro-remove-malware-300x239.jpg 300w\" sizes=\"(max-width: 528px) 100vw, 528px\" \/><\/li>\n<\/ol>\n<hr \/>\n<h3 id=\"browser\" class=\"mt_blue\">(OPTIONAL) STEP 4: Reset your browser to default settings<\/h3>\n<div class=\"mt_noteb\">If you are still experiencing issues with the Code: 00xO4C08 pop-ups in Internet Explorer, Firefox or Chrome, we will need to reset your browser to its default settings.<br \/>\nThis step should be performed only if your issues have not been solved by the previous steps.<\/div>\n<div class=\"responsive-tabs\">\n<p class=\"tabtitle\">Google Chrome<\/p>\n<div class=\"tabcontent\">\n\nGoogle Chrome has an option that will reset itself to its default settings. Resetting your browser settings will reset the unwanted changes caused by installing other programmes. However, your saved bookmarks and passwords will not be cleared or changed.<\/p>\n<ol>\n<li>Click on Chrome&#8217;s main menu button, represented by three horizontal lines. When the drop-down menu appears, select the option labeled <strong>Settings<\/strong>.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-56886 alignnone\" title=\"Click on the Chrome menu button then on the Settings button\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/10\/Chrome-Settings.jpg\" alt=\"Google Chrome Settings button\" width=\"519\" height=\"407\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/10\/Chrome-Settings.jpg 519w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/10\/Chrome-Settings-300x235.jpg 300w\" sizes=\"(max-width: 519px) 100vw, 519px\" \/><\/li>\n<li>Chrome&#8217;s Settings should now be displayed in a new tab or window, depending on your configuration. Next, scroll to the bottom of the page and click on the <strong>Show advanced settings<\/strong> link (as seen in the below example).<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-56883 alignnone\" title=\"Click on Show advanced settings link\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/10\/Chrome-Advanced-Settings.jpg\" alt=\"Google Chrome Advanced Settings\" width=\"523\" height=\"407\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/10\/Chrome-Advanced-Settings.jpg 523w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/10\/Chrome-Advanced-Settings-300x233.jpg 300w\" sizes=\"(max-width: 523px) 100vw, 523px\" \/><\/li>\n<li>Chrome&#8217;s advanced Settings should now be displayed. Scroll down until the <em>Reset browser settings<\/em> section is visible, as shown in the example below. Next, click on the <strong>Reset browser<\/strong> settings button.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-56885 alignnone\" title=\"Click on Reset browser button\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/10\/Chrome-Reset-Settings.jpg\" alt=\"Google Chrome Reset button\" width=\"524\" height=\"403\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/10\/Chrome-Reset-Settings.jpg 524w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/10\/Chrome-Reset-Settings-300x231.jpg 300w\" sizes=\"(max-width: 524px) 100vw, 524px\" \/><\/li>\n<li>A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue on with the reset process. To complete the restoration process, click on the <strong>Reset<\/strong> button.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-56884 alignnone\" title=\"Click on the OK button to reset Google Chrome\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/10\/Chrome-Reset-Browser.jpg\" alt=\"Reset Google Chrome settings\" width=\"517\" height=\"404\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/10\/Chrome-Reset-Browser.jpg 517w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/10\/Chrome-Reset-Browser-300x234.jpg 300w\" sizes=\"(max-width: 517px) 100vw, 517px\" \/><\/li>\n<\/ol>\n\n<\/div><p class=\"tabtitle\">Internet Explorer<\/p>\n<div class=\"tabcontent\">\n\nYou can reset Internet Explorer settings to return them to the state they were in when Internet Explorer was first installed on your PC.<\/p>\n<ol>\n<li>Open Internet Explorer, click on the &#8220;<strong>gear icon<\/strong>&#8221; <img decoding=\"async\" class=\"alignnone size-full wp-image-25948\" title=\"Internet Explorer Icon Gear\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2014\/08\/icongear.jpg\" alt=\"IE Icon Gear\" width=\"16\" height=\"16\" \/>\u00a0in the upper right part of your browser, then click again on\u00a0<strong>Internet Options<\/strong>.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-20057\" title=\"Click on the Gear Icon then on Internet Options\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2014\/03\/Internet-Options-Internet-Explorer.jpg\" alt=\"[Image: Internet Options in Internet Explorer]\" width=\"625\" height=\"261\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2014\/03\/Internet-Options-Internet-Explorer.jpg 625w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2014\/03\/Internet-Options-Internet-Explorer-300x125.jpg 300w\" sizes=\"(max-width: 625px) 100vw, 625px\" \/><\/li>\n<li>In the &#8220;<em>Internet Options<\/em>&#8221; dialog box, click on the\u00a0&#8220;<strong>Advanced<\/strong>&#8221;\u00a0tab, then click\u00a0on the &#8220;<strong>Reset<\/strong>&#8221; button.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-20059\" title=\"In the Advanced tab click on the Reset button\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2014\/03\/Reset-Internet-Explorer.jpg\" alt=\"[Image: Reset Internet Explorer]\" width=\"613\" height=\"415\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2014\/03\/Reset-Internet-Explorer.jpg 613w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2014\/03\/Reset-Internet-Explorer-300x203.jpg 300w\" sizes=\"(max-width: 613px) 100vw, 613px\" \/><\/li>\n<li>In the &#8220;<em>Reset Internet Explorer settings<\/em>&#8221; section, select the &#8220;<strong>Delete personal settings<\/strong>&#8221; check box, then click on\u00a0&#8220;<strong>Reset<\/strong>&#8221; button.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-20058\" title=\"Click on the Reset button to revert IE to its default settings\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2014\/03\/reset-button-Internet-Explorer.jpg\" alt=\"[Image: Reset Internet Explorer to its default settings]\" width=\"626\" height=\"472\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2014\/03\/reset-button-Internet-Explorer.jpg 626w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2014\/03\/reset-button-Internet-Explorer-300x226.jpg 300w\" sizes=\"(max-width: 626px) 100vw, 626px\" \/><\/li>\n<li>When Internet Explorer has completed its task, click on the &#8220;<strong>Close<\/strong>&#8221; button\u00a0in the confirmation dialogue box. You will now \u00a0need to close your browser, and then you can open Internet Explorer again.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-20056\" title=\"Click on the Close button\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2014\/03\/Close-button-Reset.jpg\" alt=\"[Image Reset Internet Explorer settings]\" width=\"621\" height=\"514\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2014\/03\/Close-button-Reset.jpg 621w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2014\/03\/Close-button-Reset-300x248.jpg 300w\" sizes=\"(max-width: 621px) 100vw, 621px\" \/><\/li>\n<\/ol>\n\n<\/div><p class=\"tabtitle\">Mozilla Firefox<\/p>\n<div class=\"tabcontent\">\n\nIf you&#8217;re having problems with Firefox, resetting it can help. The reset feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks, passwords, web form auto-fill information, browsing history and open tabs.<\/p>\n<ol>\n<li>In the upper-right corner of the Firefox window, click the <strong>Firefox\u00a0menu button<\/strong> (<img decoding=\"async\" class=\"alignnone size-full wp-image-21537\" title=\"Firefox Menu button\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2014\/04\/Firefox-menu-button.png\" alt=\"[Image: Firefox Menu button]\" width=\"16\" height=\"16\" \/>), then click on the\u00a0&#8220;<strong>Help<\/strong>&#8221;\u00a0(<img decoding=\"async\" class=\"alignnone size-full wp-image-21536\" title=\"Firefox Help button\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2014\/04\/Firefox-Help.png\" alt=\"[Image: Firefox Help button]\" width=\"16\" height=\"16\" \/>) button.<br \/>\n<img decoding=\"async\" class=\" size-full wp-image-41734 alignnone\" title=\"Click on the Menu button then question mark button\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/06\/Firefox-Help.jpg\" alt=\"Firefox Help button\" width=\"614\" height=\"380\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/06\/Firefox-Help.jpg 614w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/06\/Firefox-Help-300x186.jpg 300w\" sizes=\"(max-width: 614px) 100vw, 614px\" \/><\/li>\n<li>From the <em>Help<\/em> menu, choose <strong>Troubleshooting Information<\/strong>.<br \/>\nIf you&#8217;re unable to access the Help menu, type <em>about:support<\/em> in your address bar to bring up the Troubleshooting information page.<br \/>\n<img decoding=\"async\" class=\" size-full wp-image-41736 alignnone\" title=\"Click on Troubleshooting Information in Firefox\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/06\/Firefox-Troubleshooting-Information.jpg\" alt=\"Troubleshooting Information in Firefox\" width=\"640\" height=\"495\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/06\/Firefox-Troubleshooting-Information.jpg 640w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/06\/Firefox-Troubleshooting-Information-300x232.jpg 300w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/li>\n<li>Click the\u00a0&#8220;<strong>Refresh Firefox<\/strong>&#8221;\u00a0button in the upper-right corner of the &#8220;<em>Troubleshooting Information<\/em>&#8221; page.<br \/>\n<img decoding=\"async\" class=\" size-full wp-image-41737 alignnone\" title=\"Click on the Refresh Firefox button\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/06\/Refresh-Firefox.jpg\" alt=\"Refresh Firefox button\" width=\"637\" height=\"494\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/06\/Refresh-Firefox.jpg 637w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/06\/Refresh-Firefox-300x233.jpg 300w\" sizes=\"(max-width: 637px) 100vw, 637px\" \/><\/li>\n<li>To continue, click on the &#8220;<strong>Refresh Firefox<\/strong>&#8221;\u00a0button in the new confirmation window that opens.<br \/>\n<img decoding=\"async\" class=\" size-full wp-image-41743 alignnone\" title=\"Click again on Refresh Firefox button\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/07\/Firefox-Reset-Settings.jpg\" alt=\"Reset Firefox settings to default\" width=\"631\" height=\"422\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/07\/Firefox-Reset-Settings.jpg 631w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/07\/Firefox-Reset-Settings-300x201.jpg 300w\" sizes=\"(max-width: 631px) 100vw, 631px\" \/><\/li>\n<li>Firefox will close itself and will revert to its default settings. When it&#8217;s done, a window will list the information that was imported. Click on the &#8220;<strong>Finish<\/strong>&#8220;.<\/li>\n<\/ol>\n<p><strong>Note<\/strong>: Your old Firefox profile will be placed on your desktop in a folder named &#8220;<em>Old Firefox Data<\/em>&#8220;. If the reset didn&#8217;t fix your problem you can restore some of the information not saved by copying files to the new profile that was created. If you don&#8217;t need this folder any longer, you should delete it as it contains sensitive information.<br \/>\n<\/div><\/div>\n<hr \/>\n<div class=\"mt_noteg\">\n<p>Your computer should now be free of the Code: 00xO4C08 redirect. You can remove <strong>AdwCleaner<\/strong> from your machine, however we recommend that you keep <strong>Malwarebytes Anti-Malware<\/strong> and <strong>HitmanPro<\/strong> installed, and perform regular computer scans.<\/p>\n<p>If you are still experiencing problems while trying to remove Code: 00xO4C08 pop-ups from your machine, please do one of the following:<\/p>\n<ul>\n<li>Run a system scan with <strong><a href=\"https:\/\/malwaretips.com\/blogs\/downloads-zemana-antimalware\/\" target=\"_blank\">Zemana AntiMalware<\/a><\/strong><\/li>\n<li>Start a new thread in our <strong><a title=\"Malware Removal Assistance\" href=\"https:\/\/malwaretips.com\/forums\/malware-removal-assistance.10\/\" target=\"_blank\">Malware Removal Assistance<\/a><\/strong> forum.<\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>If you are randomly seeing a\u00a0&#8220;Code: 00xO4C08&#8221; pop-up, asking you to call a support number, then your computer is infected with an adware program. The Code: 00xO4C08 alert is shown in such a way as &#8230; <\/p>\n<p class=\"read-more-container\"><a title=\"Remove &#8220;Code: 00xO4C08&#8221; pop-up virus (Microsoft Support Scam)\" class=\"read-more button\" href=\"https:\/\/malwaretips.com\/blogs\/remove-code-00xo4c08-virus\/#more-57894\" aria-label=\"Read more about Remove &#8220;Code: 00xO4C08&#8221; pop-up virus (Microsoft Support Scam)\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":57895,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2725],"tags":[],"class_list":["post-57894","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-adware","masonry-post","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50","resize-featured-image"],"_links":{"self":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts\/57894","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/comments?post=57894"}],"version-history":[{"count":0,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts\/57894\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/media\/57895"}],"wp:attachment":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/media?parent=57894"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/categories?post=57894"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/tags?post=57894"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}