{"id":6280,"date":"2013-01-28T16:28:17","date_gmt":"2013-01-28T16:28:17","guid":{"rendered":"http:\/\/malwaretips.com\/blogs\/?p=6280"},"modified":"2013-01-28T16:28:17","modified_gmt":"2013-01-28T16:28:17","slug":"remove-trojan-ransomlock","status":"publish","type":"post","link":"https:\/\/malwaretips.com\/blogs\/remove-trojan-ransomlock\/","title":{"rendered":"Remove Trojan.Ransomlock (Removal Instructions)"},"content":{"rendered":"<p>Trojan.Ransomlock is a detection for Trojan horse programs that lock the desktop of a compromised computer making it unusable.<br \/>\nThis threat is distributed through several means. Malicious websites, or legitimate websites that have been compromised, may drop the threat onto a compromised computer. This drive-by-download often happens surreptitiously. Another method used to propagate this type of malware is spam email containing infected attachments or links to malicious websites. The threat may also be downloaded manually by tricking the user into thinking they are installing a useful piece of software. Ransomware is also prevalent on peer-to-peer file sharing websites and is often packaged with pirated or illegally acquired software.<br \/>\nOnce installed on a computer, <strong>Trojan.Ransomlock<\/strong> will display a <strong>bogus notification<\/strong> that pretends to be from the official law enforcement agency and states that your computer has been blocked due to it being involved with the distribution of pornographic material, SPAM and copyrighted content.<br \/>\nThe <strong>Trojan.Ransomlock virus will lock you out of your computer and applications<\/strong>, so whenever you&#8217;ll try to log on into your Windows operating system or Safe Mode with Networking, it will display instead a lock screen asking you to pay a non-existing fine of 300$ in the form of a Ukash,MoneyPak orPaySafeCard code.<br \/>\nFurthermore, to make its alert seem more authentic, <strong>this virus also has the ability to access your installed webcam<\/strong>\u00a0,so that the bogus Trojan.Ransomlock notification shows what is happening in the room.<br \/>\nThe Trojan.Ransomlock is used by cyber criminals alongside the name of known international law enforcement agencies like Federal Bureau of Investigation (FBI),Europol and Central Intelligence Agency (CIA), or local law enforcement agencies like: West Yorkshire Police,Metropolitan Police and The United States Department of Justice.<br \/>\n<div id='gallery-1' class='gallery galleryid-6280 gallery-columns-4 gallery-size-thumbnail'><figure class='gallery-item'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/malwaretips.com\/blogs\/fbi-anti-piracy-warning-moneypak\/fbi-anti-piracy-warning\/#main'><img decoding=\"async\" width=\"290\" height=\"290\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2012\/12\/FBI-Anti-Piracy-Warning-290x290.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"[Image: FBI Anti-Piracy Warning virus]\" title=\"\"><\/a>\n\t\t\t<\/div><\/figure><figure class='gallery-item'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/malwaretips.com\/blogs\/fbi-online-agent-virus\/fbi-online-agent-virus-2\/#main'><img decoding=\"async\" width=\"290\" height=\"290\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2012\/11\/fbi-online-agent-virus-290x290.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"FBI Online Agent Ukash virus\" title=\"\"><\/a>\n\t\t\t<\/div><\/figure><figure class='gallery-item'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/malwaretips.com\/blogs\/your-computer-has-been-blocked-virus\/your-computer-has-been-blocked\/#main'><img decoding=\"async\" width=\"290\" height=\"290\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/01\/YOUR-COMPUTER-HAS-BEEN-BLOCKED-290x290.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"[Image: Your computer has been blocked virus]\" title=\"\"><\/a>\n\t\t\t<\/div><\/figure><figure class='gallery-item'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/malwaretips.com\/blogs\/ihr-computer-ist-gesperrt-virus\/ihr-computer-ist-gesperrt-virus-2\/#main'><img decoding=\"async\" width=\"290\" height=\"290\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/01\/Ihr-Computer-ist-gesperrt-virus-290x290.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"[Image: Ihr Computer ist gesperrt virus]\" title=\"\"><\/a>\n\t\t\t<\/div><\/figure>\n\t\t<\/div>\n\nThe notification from the <strong>Trojan.Ransomlock<\/strong> is a scam, and you should ignore any alert that this malicious software might generate.<br \/>\n<strong>Under no circumstance should you send any money to these cyber criminals<\/strong>,as this could lead to identity theft,and if you have, you should contact your credit card company and dispute the charge stating that the program is a scam and a computer virus.<\/p><div id=\"mwtad756675969\" class=\"gas_fallback-ad_309684--placement_360520\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"3957935887\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<div id=\"mwtad3939973287\" class=\"gas_fallback-ad_309746-ad_309691-placement_360521\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"4456629336\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2>Trojan.Ransomlock &#8211; Virus Removal Instructions<\/h2>\n<div id=\"mwtad1594816869\" class=\"gas_fallback-ad_309747-ad_309691-placement_360587\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"9589536513\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2>STEP 1: Remove Trojan.Ransomlock lock screen from your computer<\/h2>\n<p>Trojan.Ransomlock has modified your Windows registry and added its malicious files to run at start-up, so whenever you&#8217;re trying to boot your computer it will launch instead its bogus notification.To remove these malicious changes,<strong>we can use any of the below methods<\/strong> :<\/p>\n<h3>Method 1: Start your computer in Safe Mode with Networking and scan for malware<\/h3>\n<p>Some variants of Trojan.Ransomlock will allow the users to start the infected computer in <em>Safe Mode with Networking<\/em> without displaying the bogus lock screen. In this first method, we will try to start the computer in Safe Mode with Networking and then scan for malware to remove the malicious files.<\/p><div id=\"mwtad1118913842\" class=\"gas_fallback-ad_381396-ad_309691-placement_360566\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"1471373341\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<ol>\n<li>Remove all floppy disks, CDs, and DVDs from your computer, and then <strong>restart your computer<\/strong>.<\/li>\n<li><strong>Press and hold the F8 key as your computer restarts<\/strong>.Please keep in mind that you need to press the F8 key <strong>before the Windows start-up logo appears<\/strong>.<br \/>\n<em>Note<\/em>: With some computers, if you press and hold a key as the computer is booting you will get a stuck key message. If this occurs, instead of pressing and holding the &#8220;F8 key&#8221;, <strong>tap the &#8220;F8 key&#8221; continuously<\/strong> until you get the Advanced Boot Options screen.<\/li>\n<li>On the Advanced Boot Options screen, use the arrow keys to <strong>highlight Safe Mode with Networking<\/strong> , and then <strong>press ENTER<\/strong>.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-6072\" title=\"\" alt=\"[Image: Safe Mode with Networking]\" src=\"\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/01\/safemode.jpg\" width=\"539\" height=\"292\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/01\/safemode.jpg 539w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/01\/safemode-300x162.jpg 300w\" sizes=\"(max-width: 539px) 100vw, 539px\" \/><\/li>\n<li>If your computer has started in Safe Mode with Networking, you&#8217;ll need to perform a system scan (<em>as seen on STEP 2<\/em>) with <a href=\"http:\/\/malwaretips.com\/download-malwarebytes\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Malwarebytes Anti-Malware<\/strong><\/a> and <a href=\"http:\/\/malwaretips.com\/download-hitmanpro\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>HitmanPro<\/strong><\/a> to remove the malicious files from your machine.<\/li>\n<\/ol>\n<p><strong>IF<\/strong> the Trojan.Ransomlock virus didn&#8217;t allow you to start the computer in <em>Safe Mode with Networking<\/em>,you&#8217;ll need to follow <em>Method 2<\/em>\u00a0 to get rid of its lock screen.<\/p>\n<hr \/>\n<h3>Method 2: Restore Windows to a previous state using System Restore<\/h3>\n<p>System Restore can return your computer system files and programs to a time when everything was working fine, so we will try to use this Windows feature to get rid of Trojan.Ransomlock lock screen.<\/p>\n<ol>\n<li>Restart your computer, and then <strong>press and hold F8 during the initial startup<\/strong> to start your computer in safe mode with a Command prompt.<br \/>\n<em>Note<\/em>: With some computers, if you press and hold a key as the computer is booting you will get a stuck key message. If this occurs, instead of pressing and holding the &#8220;F8 key&#8221;, <strong>tap the &#8220;F8 key&#8221; continuously<\/strong> until you get the Advanced Boot Options screen.<\/li>\n<li>Use the arrow keys to select the\u00a0<strong>Safe mode with a Command prompt<\/strong>\u00a0option.<br \/>\n<img decoding=\"async\" title=\"Safe Mode with Command Prompt Screen\" alt=\"Enter Safe Mode with Command Prompt\" src=\"\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2012\/06\/safemode12.jpg\" width=\"539\" height=\"292\" \/><\/li>\n<li>At the command prompt, type\u00a0<em><strong>cd restore<\/strong><\/em>, and then press ENTER.<br \/>\nNext,we will type <em><strong>rstrui.exe\u00a0<\/strong><\/em>, and then press ENTER<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-4564\" title=\"Start System Restore from Safe Mode with Command Prompt\" alt=\"System Restore commands\" src=\"\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2012\/11\/cmd-restore.png\" width=\"677\" height=\"118\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2012\/11\/cmd-restore.png 677w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2012\/11\/cmd-restore-300x52.png 300w\" sizes=\"(max-width: 677px) 100vw, 677px\" \/><\/li>\n<li>The System Restore window will start and you&#8217;ll need to select a restore point previous to this infection.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-4573\" title=\"Select a previous restore point\" alt=\"Restore points in Windows 7\" src=\"\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2012\/06\/system-restore.png\" width=\"580\" height=\"465\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2012\/06\/system-restore.png 580w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2012\/06\/system-restore-300x240.png 300w\" sizes=\"(max-width: 580px) 100vw, 580px\" \/><\/li>\n<li>After System Restore has completed its task,you should be able to boot in Windows normal mode,from there you&#8217;ll need to perform a system scan (<em>as seen on STEP 2<\/em>) with <a href=\"http:\/\/malwaretips.com\/download-malwarebytes\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Malwarebytes Anti-Malware<\/strong><\/a> and <a href=\"http:\/\/malwaretips.com\/download-hitmanpro\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>HitmanPro<\/strong><\/a> to remove the malicious files from your machine.<\/li>\n<\/ol>\n<p><strong>IF<\/strong> the Trojan.Ransomlock virus didn&#8217;t allow you to start the computer in <em>Safe Mode with Command Prompt<\/em> you&#8217;ll need to follow <em>Method 3<\/em>, to get rid of its screen lock.<\/p><div id=\"mwtad2550575262\" class=\"gas_fallback-ad_309686-ad_309691-placement_360569\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"6935453015\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<hr \/>\n<h3>Method 3: Remove Trojan.Ransomlock virus with HitmanPro Kickstart<\/h3>\n<p><strong>IF<\/strong> you couldn&#8217;t boot into <em>Safe Mode with Command Prompt<\/em> or didn&#8217;t have a System Restore point on your machine, we can use <strong>HitmanPro Kickstart<\/strong> to bypass this infection and access your computer to scan it for malware.<\/p>\n<ol>\n<li>We will need to create a HitmanPro Kickstart USB flash drive,so while you are using a &#8220;clean&#8221; (non-infected) computer, <strong>download HitmanPro<\/strong> from the below link.<br \/>\n<a href=\"https:\/\/www.cleverbridge.com\/747\/cookie?affiliate=17877&amp;redirectto=http%3a%2f%2fwww.surfright.com%2fhitmanpro\" target=\"_blank\" rel=\"noopener noreferrer\"> <strong>HITMANPRO DOWNLOAD LINK<\/strong><\/a> <em>(This link will open a download page in a new window from where you can download HitmanPro)<\/em><\/li>\n<li>Insert your USB flash drive into your computer and follow the instructions from the below video:<br \/>\n<iframe loading=\"lazy\" src=\"\/\/www.youtube.com\/embed\/aBS902Qr0oc?rel=0\" height=\"360\" width=\"640\" frameborder=\"0\"><\/iframe><\/li>\n<li>After you have create the HitmanPro Kickstart USB flash drive, you can <strong>insert this USB drive into the infected machine<\/strong> and start your computer.<\/li>\n<li>Once the computer starts, <strong>repeatedly tap the F11 key <\/strong>(on some machines its <em>F10<\/em> or <em>F2<\/em>),which should bring up the Boot Menu, from there you can select to boot from your USB.<br \/>\nNext,you&#8217;ll need to <strong>perform a system scan with HitmanPro<\/strong> as see in the below video:<br \/>\n<iframe loading=\"lazy\" src=\"\/\/www.youtube.com\/embed\/lUNHidkYsDQ?rel=0\" height=\"360\" width=\"640\" frameborder=\"0\"><\/iframe><\/li>\n<li>After HitmanPro Kickstart has completed its task,you should be able to boot in Windows normal mode,from there you&#8217;ll need to <strong>perform a system scan<\/strong> (<em>as seen on STEP 2<\/em>) with <a href=\"http:\/\/malwaretips.com\/download-malwarebytes\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Malwarebytes Anti-Malware<\/strong><\/a> and <a href=\"http:\/\/malwaretips.com\/download-hitmanpro\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>HitmanPro<\/strong><\/a> to remove the malicious files from your machine.<\/li>\n<\/ol>\n<hr \/>\n<div id=\"mwtad1538160308\" class=\"gas_fallback-ad_309748-ad_309691-placement_360588\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"3906789406\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2>STEP 2: Remove Trojan.Ransomlock malicious files from your computer<\/h2>\n<p>No matter what method you have used to get rid of Trojan.Ransomlock lock screen, we will need to remove its malicious files from your computer.<br \/>\nPlease download and run a scan with the following scan to completely remove Trojan.Ransomlock virus from your computer.<\/p>\n<h4>Run a computer scan with Malwarebytes Anti-Malware Free<\/h4>\n<ol>\n<li>You can <strong>download Malwarebytes Anti-Malware Free<\/strong> from the below link,then double click on it to install this program.<br \/>\n<a href=\"https:\/\/store.malwarebytes.org\/342\/cookie?affiliate=17877&amp;redirectto=http%3a%2f%2fwww.malwarebytes.org%2fproducts%2fmalwarebytes_free\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK<\/strong><\/a><em>(This link will open a download page in a new window from where you can download Malwarebytes Anti-Malware Free)<\/em><\/li>\n<li>When the installation begins, <strong>keep following the prompts<\/strong> in order to continue with the setup process.<br \/>\n<strong>DO NOT make any changes to default settings<\/strong> and when the program has finished installing, make sure you leave both the <strong>Update Malwarebytes&#8217; Anti-Malware<\/strong> and <strong>Launch Malwarebytes&#8217; Anti-Malware<\/strong> checked,then click on the <strong>Finish <\/strong>button.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-6075\" title=\"Malwarebytes Anti-Malware final installation screen\" alt=\"[Image: Malwarebytes Anti-Malware final installation screen]\" src=\"\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/01\/malwarebytes-installation.jpg\" width=\"402\" height=\"310\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/01\/malwarebytes-installation.jpg 402w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/01\/malwarebytes-installation-300x231.jpg 300w\" sizes=\"(max-width: 402px) 100vw, 402px\" \/><\/li>\n<li>On the <strong>Scanner<\/strong> tab,select <strong>Perform quick scan<\/strong> and then click on the <strong>Scan\u00a0<\/strong>button to start scanning your computer.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-6076\" title=\"Run a Quick Scan with Malwarebytes Anti-Malware\" alt=\"[Image: Malwarebytes Anti-Malware Quick Scan]\" src=\"\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/01\/malwarebytes-quick-scan.jpg\" width=\"521\" height=\"397\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/01\/malwarebytes-quick-scan.jpg 521w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/01\/malwarebytes-quick-scan-300x228.jpg 300w\" sizes=\"(max-width: 521px) 100vw, 521px\" \/><\/li>\n<li>Malwarebytes&#8217; Anti-Malware will now start scanning your computer for Trojan.Ransomlock virus as shown below.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-6077\" title=\"Malwarebytes Anti-Malware scanning for Your computer has been locked virus\" alt=\"[Image: Malwarebytes Anti-Malware scanning for \" src=\"\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/01\/malwarebytes-scan.jpg\" width=\"521\" height=\"397\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/01\/malwarebytes-scan.jpg 521w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/01\/malwarebytes-scan-300x228.jpg 300w\" sizes=\"(max-width: 521px) 100vw, 521px\" \/><\/li>\n<li>When the Malwarebytes scan will be completed,click on\u00a0<strong>Show Result<\/strong>.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-6078\" title=\"Malwarebytes when the system scan has completed\" alt=\"[Image: Malwarebytes Anti-Malware scan results]\" src=\"\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/01\/malwarebytes-scan-results.jpg\" width=\"521\" height=\"397\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/01\/malwarebytes-scan-results.jpg 521w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/01\/malwarebytes-scan-results-300x228.jpg 300w\" sizes=\"(max-width: 521px) 100vw, 521px\" \/><\/li>\n<li>You will now be presented with a screen showing you the malware infections that Malwarebytes&#8217; Anti-Malware has detected.Please note that the infections found may be different than what is shown in the image.Make sure that everything is <strong>Checked (ticked)<\/strong> and click on the <strong>Remove Selected <\/strong>button.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-6079\" title=\"Click on Remove Selected to get rid of Your computer has been locked virus\" alt=\"[Image:Malwarebytes removing virus]\" src=\"\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/01\/malwarebytes-virus-removal.jpg\" width=\"521\" height=\"397\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/01\/malwarebytes-virus-removal.jpg 521w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/01\/malwarebytes-virus-removal-300x228.jpg 300w\" sizes=\"(max-width: 521px) 100vw, 521px\" \/><\/li>\n<li>After your computer will restart in <strong>Normal mode<\/strong>, open\u00a0<strong>Malwarebytes Anti-Malware<\/strong>\u00a0and <strong>perform a Full System scan<\/strong> to verify that there are no remaining threats<\/li>\n<\/ol>\n<h4>Run a computer scan with HitmanPro<\/h4>\n<ol>\n<li><strong>Download HitmanPro<\/strong> from the below link,then double click on it to start this program.<br \/>\n<a href=\"https:\/\/www.cleverbridge.com\/747\/cookie?affiliate=17877&amp;redirectto=http%3a%2f%2fwww.surfright.nl%2fen%2fhitmanpro%2f&amp;product=69061s\" target=\"_blank\" rel=\"noopener noreferrer\"> <strong>HITMANPRO DOWNLOAD LINK<\/strong><\/a> <em>(This link will open a new web page from where you can download HitmanPro)<\/em><br \/>\n<strong>IF<\/strong> you are experiencing problems while trying to start HitmanPro, you can use the <em>Force Breach<\/em> mode.To start HitmanPro in Force Breach mode,<strong> hold down the left CTRL-key when you start HitmanPro<\/strong> and all non-essential processes are terminated, including the malware process. (<a href=\"http:\/\/www.youtube.com\/watch?feature=player_embedded&amp;v=m6eRWTv2STk\" target=\"_blank\" rel=\"noopener\">How to start HitmanPro in Force Breach mode &#8211; Video<\/a>)<\/li>\n<li>HitmanPro will start and you&#8217;ll need to follow the prompts (by clicking on the <strong>Next<\/strong> button) to start a system scan with this program.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-5176\" title=\"HitmanPro startup screen (Click Next)\" alt=\"HitmanPro scanner\" src=\"\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2012\/11\/hitmanpro-install.jpg\" width=\"497\" height=\"393\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2012\/11\/hitmanpro-install.jpg 497w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2012\/11\/hitmanpro-install-300x237.jpg 300w\" sizes=\"(max-width: 497px) 100vw, 497px\" \/><br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-5179\" title=\"HitmanPro installation options (Click Next)\" alt=\"HitmanPro installation\" src=\"\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2012\/11\/hitmapro-start-scan.jpg\" width=\"497\" height=\"393\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2012\/11\/hitmapro-start-scan.jpg 497w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2012\/11\/hitmapro-start-scan-300x237.jpg 300w\" sizes=\"(max-width: 497px) 100vw, 497px\" \/><\/li>\n<li>HitmanPro will start scanning your computer for Trojan.Ransomlock malicious files\u00a0as seen in the image below.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-5177\" title=\"HitmanPro while scanning for \" alt=\"HitmanPro scans after Your computer has been locked virus\" src=\"\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2012\/11\/hitmanpro-scan.jpg\" width=\"497\" height=\"393\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2012\/11\/hitmanpro-scan.jpg 497w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2012\/11\/hitmanpro-scan-300x237.jpg 300w\" sizes=\"(max-width: 497px) 100vw, 497px\" \/><\/li>\n<li>Once the scan is complete,you&#8217;ll see a screen which will display all the infected files that this utility has detected, and you&#8217;ll need to click on <strong>Next<\/strong> to remove these malicious files.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-5178\" title=\"HitmanPro reporting scan results\" alt=\"HitmanPro scan results\" src=\"\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2012\/11\/hitmanpro-scan-results.jpg\" width=\"497\" height=\"393\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2012\/11\/hitmanpro-scan-results.jpg 497w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2012\/11\/hitmanpro-scan-results-300x237.jpg 300w\" sizes=\"(max-width: 497px) 100vw, 497px\" \/><\/li>\n<li>Click <strong>Activate free license <\/strong>to start the free 30 days trial and remove all the malicious files from your computer.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-5175\" title=\"Activate HitmanPro free 30 days trial license\" alt=\"HitmanPro 30 days activation button\" src=\"\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2012\/11\/hitmanpro-activation.jpg\" width=\"497\" height=\"393\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2012\/11\/hitmanpro-activation.jpg 497w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2012\/11\/hitmanpro-activation-300x237.jpg 300w\" sizes=\"(max-width: 497px) 100vw, 497px\" \/><\/li>\n<\/ol>\n<h4>If you are still experiencing problems while trying to remove Trojan.Ransomlock virus from your machine, please start a new thread in our <a href=\"http:\/\/malwaretips.com\/Forum-Malware-Removal-Assistance\">Malware Removal Assistance<\/a> forum.<\/h4>\n","protected":false},"excerpt":{"rendered":"<p>Trojan.Ransomlock is a detection for Trojan horse programs that lock the desktop of a compromised computer making it unusable. This threat is distributed through several means. Malicious websites, or legitimate websites that have been compromised, &#8230; <\/p>\n<p class=\"read-more-container\"><a title=\"Remove Trojan.Ransomlock (Removal Instructions)\" class=\"read-more button\" href=\"https:\/\/malwaretips.com\/blogs\/remove-trojan-ransomlock\/#more-6280\" aria-label=\"Read more about Remove Trojan.Ransomlock (Removal Instructions)\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":5817,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2727],"tags":[],"class_list":["post-6280","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ransomware","masonry-post","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50","resize-featured-image"],"_links":{"self":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts\/6280","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/comments?post=6280"}],"version-history":[{"count":0,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts\/6280\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/media\/5817"}],"wp:attachment":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/media?parent=6280"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/categories?post=6280"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/tags?post=6280"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}