{"id":79157,"date":"2018-03-18T05:33:47","date_gmt":"2018-03-18T05:33:47","guid":{"rendered":"https:\/\/malwaretips.com\/blogs\/?p=79157"},"modified":"2018-03-18T05:33:47","modified_gmt":"2018-03-18T05:33:47","slug":"remove-pup-optional-reimage","status":"publish","type":"post","link":"https:\/\/malwaretips.com\/blogs\/remove-pup-optional-reimage\/","title":{"rendered":"How to remove PUP.Optional.Reimage (Virus Removal Guide)"},"content":{"rendered":"<p><strong>PUP.Optional.Reimage<\/strong> is a heuristic detection designed to generically detect a <em>Potentially Unwanted Program<\/em>. A potentially unwanted application is a program that contains adware, installs toolbars or has other unclear objectives.<\/p><div id=\"mwtad1470206798\" class=\"gas_fallback-ad_309684--placement_360520\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"3957935887\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<p>When infected with PUP.Optional.Reimage the common symptoms include:<\/p>\n<ul>\n<li>Advertising banners are injected with the web pages that you are visiting.<\/li>\n<li>Random web page text is turned into hyperlinks.<\/li>\n<li>Browser popups appear which recommend fake updates or other software.<\/li>\n<li>Other unwanted adware programs might get installed without the user&#8217;s knowledge.<\/li>\n<li>Changing the web browser&#8217;s default home page<\/li>\n<li>Changing the browser&#8217;s search provider and built-in search box<\/li>\n<\/ul>\n<div class=\"mt_noteb\">Files reported as PUP.Optional.Reimage may not necessarily be malicious. Should you be uncertain as to whether a file has been reported correctly, you can submit the affected file to <a title=\"Upload sample to VirusTotal.com\" href=\"https:\/\/www.virustotal.com\/en\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.virustotal.com\/en\/<\/a> to be scanned with multiple antivirus engines.<\/div>\n<div id=\"mwtad2374770737\" class=\"gas_fallback-ad_309746-ad_309691-placement_360521\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"4456629336\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2 class=\"mt_title\">How to remove PUP.Optional.Reimage adware\u00a0(Virus Removal Guide)<\/h2>\n<div class=\"mt_noteb\">This malware removal guide may appear overwhelming due to the amount of the steps and numerous programs that are being used. We have only written it this way to provide clear, detailed, and easy to understand instructions that anyone can use to remove malware for free.<br \/>\nPlease perform all the steps in the correct order. If you have any questions or doubt at any point, <strong>STOP<\/strong> and <a href=\"https:\/\/malwaretips.com\/forums\/malware-removal-assistance.10\/\" target=\"_blank\" rel=\"noopener noreferrer\">ask for our assistance<\/a>.<\/div>\n<div class=\"mwt_summary\">To remove the PUP.Optional.Reimage adware, follow these steps:<\/div>\n<ul class=\"stepsbox\">\n<li><a href=\"#adwcleaner\"><strong>STEP 1<\/strong>: Use Zemana AntiMalware Free to remove\u00a0the PUP.Optional.Reimage adware<\/a><\/li>\n<li><a href=\"#malwarebytes\"><strong>STEP 2<\/strong>: Use Malwarebytes to scan for Malware and Unwanted Programs<\/a><\/li>\n<li><a href=\"#hitmanpro\"><strong>STEP 3<\/strong>: Double-check for malicious programs with HitmanPro<\/a><\/li>\n<li><a href=\"#browser\"><strong>(OPTIONAL) STEP 4<\/strong>: Reset your browser to default settings<\/a><\/li>\n<\/ul>\n<hr \/>\n<h3 id=\"adwcleaner\" class=\"mt_blue\">STEP 1: Use Zemana AntiMalware Free to remove\u00a0the PUP.Optional.Reimage adware<\/h3>\n<p>Zemana AntiMalware is a free malware scanner which can detect malicious programs that your antivirus has failed to find.<\/p><div id=\"mwtad262797668\" class=\"gas_fallback-ad_381396-ad_309691-placement_360566\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"1471373341\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<ol>\n<li>You can download <strong>Zemana AntiMalware Free<\/strong> from the below link:<br \/>\n<a href=\"https:\/\/malwaretips.com\/blogs\/downloads-zemana-antimalware\/\" target=\"_blank\" rel=\"noopener noreferrer\"> <strong>ZEMANA ANTIMALWARE FREE DOWNLOAD LINK<\/strong><\/a> <em>(This link open a new webpage from where you can download &#8220;Zemana AntiMalware Free&#8221;)<\/em><\/li>\n<li>Double-click on the file named &#8220;Zemana.AntiMalware.Setup.exe&#8221; to start the installation of Zemana AntiMalware.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-54015\" title=\"Double-click on the Zemana AntiMalware to instal it\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Zemana-AntiMalware-Icon.jpg\" alt=\"Double-click on the Zemana AntiMalware to instal it\" width=\"140\" height=\"139\" \/><br \/>\nYou may be presented with a <em>User Account Control<\/em> dialog asking you if you want to run this file. If this happens, you should click \u201c<em>Yes<\/em>\u201d to continue with the installation.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-54020\" title=\"Click Yes to install Zemana AntiMalware\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Zemana-AntiMalware-UAC.jpg\" alt=\"Zemana AntiMalware UAC\" width=\"374\" height=\"281\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Zemana-AntiMalware-UAC.jpg 374w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Zemana-AntiMalware-UAC-300x225.jpg 300w\" sizes=\"(max-width: 374px) 100vw, 374px\" \/><\/li>\n<li>Click on the &#8220;<strong>Next<\/strong>&#8221; button, to install Zemana AntiMalware on your computer.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-54019\" title=\"Zemana AntiMalware setup process\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Zemana-AntiMalware-Setup.jpg\" alt=\"Zemana AntiMalware installation\" width=\"480\" height=\"365\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Zemana-AntiMalware-Setup.jpg 480w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Zemana-AntiMalware-Setup-300x228.jpg 300w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/><br \/>\nWhen you reach the &#8220;<em>Select Additional Tasks<\/em>&#8221; screen, you can opt-out the &#8220;<strong>Enable Real Time Protection<\/strong>&#8221; option, then click on the &#8220;<strong>Next<\/strong>&#8221; button.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-56538\" title=\"Deselect the Enable Real Time Protection box\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/10\/Zemana-Real-Time-Protection.jpg\" alt=\"Opt-out of the real-time protection feature\" width=\"482\" height=\"369\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/10\/Zemana-Real-Time-Protection.jpg 482w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/10\/Zemana-Real-Time-Protection-300x230.jpg 300w\" sizes=\"(max-width: 482px) 100vw, 482px\" \/><\/li>\n<li>When Zemana AntiMalware will start, click on the &#8220;<strong>Scan<\/strong>&#8221; button.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-54017\" title=\"Click on the Scan button to perform a system scan\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Zemana-AntiMalware-Scan.jpg\" alt=\"Scan computer with Zemana AntiMalware\" width=\"527\" height=\"362\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Zemana-AntiMalware-Scan.jpg 527w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Zemana-AntiMalware-Scan-300x206.jpg 300w\" sizes=\"(max-width: 527px) 100vw, 527px\" \/><\/li>\n<li>Zemana AntiMalware will now scan computer for malicious files. This process can take up to 10 minutes.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-54018\" title=\"Zemana AntiMalware scanning for malware\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Zemana-AntiMalware-Scanning-for-Malware.jpg\" alt=\"Zemana AntiMalware performing a scan\" width=\"527\" height=\"355\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Zemana-AntiMalware-Scanning-for-Malware.jpg 527w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Zemana-AntiMalware-Scanning-for-Malware-300x202.jpg 300w\" sizes=\"(max-width: 527px) 100vw, 527px\" \/><\/li>\n<li>When Zemana AntiMalware has finished it will display a list of all the malware that the program found. Click on the &#8220;<strong>Next<\/strong>&#8221; button, to remove the malicious files from your computer.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-54016\" title=\"Click Next to remove malware found by Zemana AntiMalware\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Zemana-AntiMalware-Remove-Malware.jpg\" alt=\"Zemana AntiMalware removing PUP.Optional.Reimage adware\" width=\"529\" height=\"352\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Zemana-AntiMalware-Remove-Malware.jpg 529w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Zemana-AntiMalware-Remove-Malware-300x200.jpg 300w\" sizes=\"(max-width: 529px) 100vw, 529px\" \/><br \/>\nZemana AntiMalware will now start to remove all the malicious programs from your computer. When the process is complete, you\u00a0may need to restart your computer.<\/li>\n<\/ol>\n<hr \/>\n<h3 id=\"malwarebytes\" class=\"mt_blue\">STEP 2: Use Malwarebytes to scan for Malware and Unwanted Programs<\/h3>\n<p>Malwarebytes is a powerful on-demand scanner which will scan your PC for malware and other unwanted programs that may have been installed without your knowledge. It is important to note that Malwarebytes will run alongside antivirus software without conflicts.<\/p>\n<ol>\n<li>You can download <strong>download Malwarebytes<\/strong>\u00a0from the below link.<br \/>\n<strong><a href=\"https:\/\/malwaretips.com\/blogs\/downloads-malwarebytes-for-windows\/\" target=\"_blank\" rel=\"noopener noreferrer\">MALWAREBYTES DOWNLOAD LINK<\/a> <\/strong><em>(This link open a new page from where you can download &#8220;Malwarebytes&#8221;)<\/em><\/li>\n<li>When Malwarebytes has finished downloading, double-click on the &#8220;<em>mb3-setup-consumer<\/em>&#8221; file to install Malwarebytes on your computer.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-59774 alignnone\" title=\"Double-click on mb3-setup to install Malwarebytes\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/12\/Malwarebytes-Download.jpg\" alt=\"Malwarebytes installer\" width=\"502\" height=\"256\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/12\/Malwarebytes-Download.jpg 502w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/12\/Malwarebytes-Download-300x153.jpg 300w\" sizes=\"(max-width: 502px) 100vw, 502px\" \/><br \/>\nYou may be presented with an\u00a0<em>User Account Control<\/em>\u00a0pop-up asking if you want to allow Malwarebytes to make changes to your device. If this happens, you should click \u201c<em>Yes<\/em>\u201d to continue with the installation.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-59773 alignnone\" title=\"Click Yes to install Malwarebytes\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/12\/Malwarebytes-UAC-Prompt.jpg\" alt=\"Malwarebytes User Account Control Prompt\" width=\"504\" height=\"371\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/12\/Malwarebytes-UAC-Prompt.jpg 504w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/12\/Malwarebytes-UAC-Prompt-300x221.jpg 300w\" sizes=\"(max-width: 504px) 100vw, 504px\" \/><\/li>\n<li>When the Malwarebytes installation begins, you will see the <em>Malwarebytes Setup Wizard<\/em> which will guide you through the installation process.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-59768 alignnone\" title=\"Click on the Next button to install Malwarebytes\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/12\/Malwarebytes-Installer.jpg\" alt=\"Setup Malwarebytes installer\" width=\"506\" height=\"393\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/12\/Malwarebytes-Installer.jpg 506w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/12\/Malwarebytes-Installer-300x233.jpg 300w\" sizes=\"(max-width: 506px) 100vw, 506px\" \/><br \/>\nTo install Malwarebytes on your machine, <strong>keep following the prompts<\/strong> by clicking the &#8220;<strong>Next<\/strong>&#8221; button.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-59767 alignnone\" title=\"Malwarebytes final setup screen\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/12\/Malwarebytes-Final-Installer-screen.jpg\" alt=\"Completing the Malwarebytes Setup Wizard\" width=\"503\" height=\"394\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/12\/Malwarebytes-Final-Installer-screen.jpg 503w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/12\/Malwarebytes-Final-Installer-screen-300x235.jpg 300w\" sizes=\"(max-width: 503px) 100vw, 503px\" \/><\/li>\n<li>Once installed, Malwarebytes will automatically start and update the antivirus database. To start a system scan you can click on the &#8220;<strong>Scan\u00a0Now<\/strong>&#8221; button.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-59771 alignnone\" title=\"Click on the Scan Now button to scan with Malwarebytes\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/12\/Malwarebytes-Scan-Now.jpg\" alt=\"Perform a system scan with Malwarebytes\" width=\"643\" height=\"446\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/12\/Malwarebytes-Scan-Now.jpg 643w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/12\/Malwarebytes-Scan-Now-300x208.jpg 300w\" sizes=\"(max-width: 643px) 100vw, 643px\" \/><\/li>\n<li>Malwarebytes will now start scanning your computer for malicious programs.<br \/>\nThis process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-59772\" title=\"Malwarebytes while performing a scan\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/12\/Malwarebytes-Scanning-for-Malware.jpg\" alt=\"Malwarebytes scanning for malware\" width=\"643\" height=\"445\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/12\/Malwarebytes-Scanning-for-Malware.jpg 643w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/12\/Malwarebytes-Scanning-for-Malware-300x208.jpg 300w\" sizes=\"(max-width: 643px) 100vw, 643px\" \/><\/li>\n<li>When the scan has completed, you will be presented with a screen showing the malware infections that Malwarebytes has detected.<br \/>\nTo remove the malicious programs that Malwarebytes has found, click on the &#8220;<strong>Quarantine Selected<\/strong>&#8221; button.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-59769\" title=\"Click on the Quarantine Selected button to remove malware\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/12\/Malwarebytes-Quaratine-Virus.jpg\" alt=\"Malwarebytes Quarantine Selected\" width=\"641\" height=\"451\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/12\/Malwarebytes-Quaratine-Virus.jpg 641w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/12\/Malwarebytes-Quaratine-Virus-300x211.jpg 300w\" sizes=\"(max-width: 641px) 100vw, 641px\" \/><\/li>\n<li>Malwarebytes will now quarantine all the malicious files and registry keys that it has found.<br \/>\nTo complete the malware removal process, Malwarebytes may ask you to restart your computer.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-59770\" title=\"Malwarebytes requesting to restart computer to complete malware removal process\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/12\/Malwarebytes-Removing-Virus.jpg\" alt=\"Malwarebytes removing malware from computer\" width=\"639\" height=\"445\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/12\/Malwarebytes-Removing-Virus.jpg 639w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/12\/Malwarebytes-Removing-Virus-300x209.jpg 300w\" sizes=\"(max-width: 639px) 100vw, 639px\" \/><br \/>\nWhen the malware removal process is complete, you can close Malwarebytes and continue with the rest of the instructions.<\/li>\n<\/ol>\n<hr \/>\n<h3 id=\"hitmanpro\" class=\"mt_blue\">STEP 3: Double-check for malicious programs for HitmanPro<\/h3>\n<p>HitmanPro can find and remove malware, adware, bots, and other threats that even the best antivirus suite can oftentimes miss. HitmanPro is designed to run alongside your antivirus suite, firewall, and other security tools.<\/p>\n<ol>\n<li>You can download <strong>HitmanPro<\/strong> from the below link:<br \/>\n<a href=\"https:\/\/malwaretips.com\/blogs\/downloads-hitmanpro\/\" target=\"_blank\" rel=\"noopener noreferrer\"> <strong>HITMANPRO DOWNLOAD LINK<\/strong><\/a> <em>(This link will open a new web page from where you can download &#8220;HitmanPro&#8221;)<\/em><\/li>\n<li>When HitmanPro has finished downloading, double-click on the &#8220;<em>hitmanpro<\/em>&#8221; file to install this program on your computer.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-59783\" title=\"Double-click on the HitmanPro file\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/12\/HitmanPro-Download.jpg\" alt=\"HitmanPro icon\" width=\"498\" height=\"242\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/12\/HitmanPro-Download.jpg 498w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/12\/HitmanPro-Download-300x146.jpg 300w\" sizes=\"(max-width: 498px) 100vw, 498px\" \/><br \/>\nYou may be presented with an\u00a0<em>User Account Control<\/em>\u00a0pop-up asking if you want to allow HitmanPro to make changes to your device. If this happens, you should click \u201c<em>Yes<\/em>\u201d to continue with the installation.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-59784\" title=\"Click Yes to install HitmanPro\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/12\/HitmanPro-User-Account-Control.jpg\" alt=\"HitmanPro User Account Control Pop-up\" width=\"496\" height=\"363\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/12\/HitmanPro-User-Account-Control.jpg 496w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/12\/HitmanPro-User-Account-Control-300x220.jpg 300w\" sizes=\"(max-width: 496px) 100vw, 496px\" \/><\/li>\n<li>When the program starts you will be presented with the start screen as shown below. Now click on the <strong>Next<\/strong> button to continue with the scan process.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-54010\" title=\"Click Next to install HitmanPro\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/HitmanPro-install.jpg\" alt=\"HitmanPro setup process\" width=\"534\" height=\"421\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/HitmanPro-install.jpg 534w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/HitmanPro-install-300x237.jpg 300w\" sizes=\"(max-width: 534px) 100vw, 534px\" \/><\/li>\n<li>HitmanPro will now begin to scan your computer for malware.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-54012\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/HitmanPro-Scan.jpg\" alt=\"HitmanPro scanning for PUP.Optional.Reimage virus\" width=\"529\" height=\"426\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/HitmanPro-Scan.jpg 529w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/HitmanPro-Scan-300x242.jpg 300w\" sizes=\"(max-width: 529px) 100vw, 529px\" \/><\/li>\n<li>When it has finished it will display a list of all the malware that the program found as shown in the image below. Click on the &#8220;<strong>Next<\/strong>&#8221; button, to remove malware.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-54008\" title=\"HitmanPro scan summary. Click Next to remove malware\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/HitmanPro-detected-malware.jpg\" alt=\"HitmanPro detected malware\" width=\"530\" height=\"426\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/HitmanPro-detected-malware.jpg 530w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/HitmanPro-detected-malware-300x241.jpg 300w\" sizes=\"(max-width: 530px) 100vw, 530px\" \/><\/li>\n<li>Click on the &#8220;<strong>Activate free license<\/strong>&#8221; button to begin the <em>free 30 days trial<\/em>, and remove all the malicious files from your computer.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-54011\" title=\"Click on the Activate free license button\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/HitmanPro-remove-malware.jpg\" alt=\"Activate HitmanPro to remove malware\" width=\"528\" height=\"420\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/HitmanPro-remove-malware.jpg 528w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/HitmanPro-remove-malware-300x239.jpg 300w\" sizes=\"(max-width: 528px) 100vw, 528px\" \/><br \/>\nWhen the process is complete, you can close HitmanPro and continue with the rest of the instructions.<\/li>\n<\/ol>\n<hr \/>\n<h3 id=\"browser\" class=\"mt_blue\">(OPTIONAL) STEP 4: Reset your browser to default settings<\/h3>\n<div class=\"mt_noteb\">If you are still experiencing issues with the PUP.Optional.Reimage adware within Internet Explorer, Firefox or Chrome, we will need to reset your browser to its default settings.<br \/>\nThis step should be performed only if your issues have not been solved by the previous steps.<\/div>\n<div class=\"responsive-tabs\">\n<p class=\"tabtitle\">Google Chrome<\/p>\n<div class=\"tabcontent\">\n\nGoogle Chrome has an option that will reset itself to its default settings. Resetting your browser settings will reset the unwanted changes caused by installing other programs. However, your saved bookmarks and passwords will not be cleared or changed.<\/p>\n<ol>\n<li>Click on Chrome&#8217;s main menu button, represented by three horizontal lines. When the drop-down menu appears, select the option labeled <strong>Settings<\/strong>.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-71688 alignnone\" title=\"Click on the Chrome menu button then on the Settings button\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/11\/Chrome-2017-Settings-Menu.jpg\" alt=\"Google Chrome Settings menu\" width=\"588\" height=\"366\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/11\/Chrome-2017-Settings-Menu.jpg 588w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/11\/Chrome-2017-Settings-Menu-300x187.jpg 300w\" sizes=\"(max-width: 588px) 100vw, 588px\" \/><\/li>\n<li>Chrome&#8217;s Settings should now be displayed in a new tab or window, depending on your configuration. Next, scroll to the bottom of the page and click on the <strong>Advanced<\/strong> link (as seen in the below example).<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-71685 alignnone\" title=\"Click on Chrome Advanced button\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/11\/Chrome-2017-Advanced-Settings.jpg\" alt=\"Click on Chrome Advanced button\" width=\"588\" height=\"364\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/11\/Chrome-2017-Advanced-Settings.jpg 588w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/11\/Chrome-2017-Advanced-Settings-300x186.jpg 300w\" sizes=\"(max-width: 588px) 100vw, 588px\" \/><\/li>\n<li>Chrome&#8217;s advanced Settings should now be displayed. Scroll down until the <em>Reset browser settings<\/em> section is visible, as shown in the example below. Next, click on the <strong>Reset<\/strong> settings button.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-71686 alignnone\" title=\"Scroll down and click on the Reset button\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/11\/Chrome-2017-Reset-Settings.jpg\" alt=\"Google Chrome Reset button\" width=\"582\" height=\"362\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/11\/Chrome-2017-Reset-Settings.jpg 582w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/11\/Chrome-2017-Reset-Settings-300x187.jpg 300w\" sizes=\"(max-width: 582px) 100vw, 582px\" \/><\/li>\n<li>A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue on with the reset process. To complete the restoration process, click on the <strong>Reset<\/strong> button.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-71687 alignnone\" title=\"Click on Reset to restore Google Chrome to its default settings\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/11\/Chrome-2017-Restore-to-default-settings.jpg\" alt=\"Restore Google Chrome to default settings\" width=\"580\" height=\"361\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/11\/Chrome-2017-Restore-to-default-settings.jpg 580w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/11\/Chrome-2017-Restore-to-default-settings-300x187.jpg 300w\" sizes=\"(max-width: 580px) 100vw, 580px\" \/><\/li>\n<\/ol>\n\n<\/div><p class=\"tabtitle\">Internet Explorer<\/p>\n<div class=\"tabcontent\">\n\nYou can reset Internet Explorer settings to return them to the state they were in when Internet Explorer was first installed on your PC.<\/p>\n<ol>\n<li>Open Internet Explorer, click on the &#8220;<strong>gear icon<\/strong>&#8221; in the upper right part of your browser, then click again on\u00a0<strong>Internet Options<\/strong>.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-20057\" title=\"Click on the Gear Icon then on Internet Options\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2014\/03\/Internet-Options-Internet-Explorer.jpg\" alt=\"[Image: Internet Options in Internet Explorer]\" width=\"625\" height=\"261\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2014\/03\/Internet-Options-Internet-Explorer.jpg 625w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2014\/03\/Internet-Options-Internet-Explorer-300x125.jpg 300w\" sizes=\"(max-width: 625px) 100vw, 625px\" \/><\/li>\n<li>In the &#8220;<em>Internet Options<\/em>&#8221; dialog box, click on the\u00a0&#8220;<strong>Advanced<\/strong>&#8221;\u00a0tab, then click\u00a0on the &#8220;<strong>Reset<\/strong>&#8221; button.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-20059\" title=\"In the Advanced tab click on the Reset button\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2014\/03\/Reset-Internet-Explorer.jpg\" alt=\"[Image: Reset Internet Explorer]\" width=\"613\" height=\"415\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2014\/03\/Reset-Internet-Explorer.jpg 613w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2014\/03\/Reset-Internet-Explorer-300x203.jpg 300w\" sizes=\"(max-width: 613px) 100vw, 613px\" \/><\/li>\n<li>In the &#8220;<em>Reset Internet Explorer settings<\/em>&#8221; section, select the &#8220;<strong>Delete personal settings<\/strong>&#8221; check box, then click on\u00a0&#8220;<strong>Reset<\/strong>&#8221; button.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-20058\" title=\"Click on the Reset button to revert IE to its default settings\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2014\/03\/reset-button-Internet-Explorer.jpg\" alt=\"[Image: Reset Internet Explorer to its default settings]\" width=\"626\" height=\"472\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2014\/03\/reset-button-Internet-Explorer.jpg 626w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2014\/03\/reset-button-Internet-Explorer-300x226.jpg 300w\" sizes=\"(max-width: 626px) 100vw, 626px\" \/><\/li>\n<li>When Internet Explorer has completed its task, click on the &#8220;<strong>Close<\/strong>&#8221; button\u00a0in the confirmation dialogue box. You will now \u00a0need to close your browser, and then you can open Internet Explorer again.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-20056\" title=\"Click on the Close button\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2014\/03\/Close-button-Reset.jpg\" alt=\"[Image Reset Internet Explorer settings]\" width=\"621\" height=\"514\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2014\/03\/Close-button-Reset.jpg 621w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2014\/03\/Close-button-Reset-300x248.jpg 300w\" sizes=\"(max-width: 621px) 100vw, 621px\" \/><\/li>\n<\/ol>\n\n<\/div><p class=\"tabtitle\">Mozilla Firefox<\/p>\n<div class=\"tabcontent\">\n\nIf you&#8217;re having problems with Firefox, resetting it can help. The reset feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks, passwords, web form auto-fill information, browsing history and open tabs.<\/p>\n<ol>\n<li>In the upper-right corner of the Firefox window, click the <strong>Firefox\u00a0menu button<\/strong>, then click on the\u00a0&#8220;<strong>Help<\/strong>&#8221; <img decoding=\"async\" class=\"alignnone size-full wp-image-21536\" title=\"Firefox Help button\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2014\/04\/Firefox-Help.png\" alt=\"[Image: Firefox Help button]\" width=\"16\" height=\"16\" \/> button.<br \/>\n<img decoding=\"async\" class=\" size-full wp-image-41734 alignnone\" title=\"Click on the Menu button then question mark button\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/06\/Firefox-Help.jpg\" alt=\"Firefox Help button\" width=\"614\" height=\"380\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/06\/Firefox-Help.jpg 614w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/06\/Firefox-Help-300x186.jpg 300w\" sizes=\"(max-width: 614px) 100vw, 614px\" \/><\/li>\n<li>From the <em>Help<\/em> menu, choose <strong>Troubleshooting Information<\/strong>.<br \/>\nIf you&#8217;re unable to access the Help menu, type <em>about:support<\/em> in your address bar to bring up the Troubleshooting information page.<br \/>\n<img decoding=\"async\" class=\" size-full wp-image-41736 alignnone\" title=\"Click on Troubleshooting Information in Firefox\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/06\/Firefox-Troubleshooting-Information.jpg\" alt=\"Troubleshooting Information in Firefox\" width=\"640\" height=\"495\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/06\/Firefox-Troubleshooting-Information.jpg 640w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/06\/Firefox-Troubleshooting-Information-300x232.jpg 300w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/li>\n<li>Click the\u00a0&#8220;<strong>Refresh Firefox<\/strong>&#8221;\u00a0button in the upper-right corner of the &#8220;<em>Troubleshooting Information<\/em>&#8221; page.<br \/>\n<img decoding=\"async\" class=\" size-full wp-image-41737 alignnone\" title=\"Click on the Refresh Firefox button\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/06\/Refresh-Firefox.jpg\" alt=\"Refresh Firefox button\" width=\"637\" height=\"494\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/06\/Refresh-Firefox.jpg 637w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/06\/Refresh-Firefox-300x233.jpg 300w\" sizes=\"(max-width: 637px) 100vw, 637px\" \/><\/li>\n<li>To continue, click on the &#8220;<strong>Refresh Firefox<\/strong>&#8221;\u00a0button in the new confirmation window that opens.<br \/>\n<img decoding=\"async\" class=\" size-full wp-image-41743 alignnone\" title=\"Click again on Refresh Firefox button\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/07\/Firefox-Reset-Settings.jpg\" alt=\"Reset Firefox settings to default\" width=\"631\" height=\"422\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/07\/Firefox-Reset-Settings.jpg 631w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/07\/Firefox-Reset-Settings-300x201.jpg 300w\" sizes=\"(max-width: 631px) 100vw, 631px\" \/><\/li>\n<li>Firefox will close itself and will revert to its default settings. When it&#8217;s done, a window will list the information that was imported. Click on the &#8220;<strong>Finish<\/strong>&#8220;.<\/li>\n<\/ol>\n<div class=\"mt_noteb\">Your old Firefox profile will be placed on your desktop in a folder named &#8220;<em>Old Firefox Data<\/em>&#8220;. If the reset didn&#8217;t fix your problem you can restore some of the information not saved by copying files to the new profile that was created. If you don&#8217;t need this folder any longer, you should delete it as it contains sensitive information.<\/div>\n<\/div><\/div>\n<hr \/>\n<div class=\"mt_noteg\">\n<p>Your PC should now be free of the PUP.Optional.Reimage adware. If you are still experiencing problems while trying to remove PUP.Optional.Reimage adware from your PC, please do one of the following:<\/p>\n<ul>\n<li>Run a system scan with <strong><a href=\"https:\/\/malwaretips.com\/blogs\/downloads-emsisoft-emergency-kit\/\" target=\"_blank\" rel=\"noopener\">Emsisoft Emergency Kit<\/a><\/strong><\/li>\n<li>Ask for help in our <strong><a title=\"Malware Removal Assistance for Windows\" href=\"https:\/\/malwaretips.com\/forums\/malware-removal-assistance-for-windows.10\/\" rel=\"noopener\">Malware Removal Assistance for Windows<\/a><\/strong> forum.<\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>PUP.Optional.Reimage is a heuristic detection designed to generically detect a Potentially Unwanted Program. A potentially unwanted application is a program that contains adware, installs toolbars or has other unclear objectives. When infected with PUP.Optional.Reimage the &#8230; <\/p>\n<p class=\"read-more-container\"><a title=\"How to remove PUP.Optional.Reimage (Virus Removal Guide)\" class=\"read-more button\" href=\"https:\/\/malwaretips.com\/blogs\/remove-pup-optional-reimage\/#more-79157\" aria-label=\"Read more about How to remove PUP.Optional.Reimage (Virus Removal Guide)\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2728],"tags":[],"class_list":["post-79157","post","type-post","status-publish","format-standard","hentry","category-trojans","masonry-post","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50"],"_links":{"self":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts\/79157","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/comments?post=79157"}],"version-history":[{"count":0,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts\/79157\/revisions"}],"wp:attachment":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/media?parent=79157"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/categories?post=79157"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/tags?post=79157"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}