Remove “Attention! Your phone has been blocked up” Android virus

If your Android smartphone is locked, and you are seeing a “ATTENTION! Your phone has been blocked up for safety reasons” notification from a law enforcement agency (FBI, Australian Federal Police, Metropolitan Police, U.S. Department of Justice) asking you to pay a fine via GreenDot MoneyPak, Ukash or Paysafecard code, then your Android phone is infected with a piece of malware known as Trojan Koler.
[Image: Your phone has been blocked up for safety reasons virus]

The “ATTENTION! Your phone has been blocked up for safety reasons” virus is distributed through malicious websites, or legitimate websites that have been hacked, which will say that you need to install a special “video player” app, and then offering it for download. Note that because Koler has not made it into the Google Play Store, you need to have “Allow installation of apps from unknown sources” enabled in your Android security settings to be at risk.
The threat may also be downloaded manually by tricking the user into thinking they are installing a useful piece of software, for instance a bogus update for Adobe Flash Player or another piece of software.

What is the “ATTENTION! Your phone has been blocked up for safety reasons” Android virus?

The “ATTENTION! Your phone has been blocked up for safety reasons” virus is part of the Troj/Koler Ransomware family of computer infections that target Android users from all over the world.
When the malicious app is installed the “ATTENTION! Your phone has been blocked up for safety reasons” virus will display a bogus notification that pretends to be from an official law enforcement agency (examples: Irish An Garda Síochána, Royal Canadian Mounted Police, Police Central e-crime Unit, Australian Federal Police) and states that your Android phone has been blocked due to it being involved with the distribution of pornographic material, SPAM and copyrighted content.

The malicious ransomware app will lock you out of your Android phone and applications, so whenever you’ll try to unlock or use your smartphone, it will display instead a lock screen asking you to pay a non-existing fine of $300 in the form of an MoneyPak, Ukash, Paysafecard or MoneyGram Xpress voucher. The malware’s authors prefer these payment services because transactions made through them cannot be reversed and are hard to trace.

Furthermore, the malicious app will claim that all your file are encrypted. The good news is that “Attention! Your phone has been blocked up” virus doesn’t scramble any of your data or exfiltrate audio and video as it claims; it merely locks your phone with a popover browser window that quickly reappears if you try to get clear of it. The bad news is that the continually reappearing pop-over window makes it as good as impossible to get into the Settings menu to remove the malware.
Even rebooting won’t help as the malware kicks back in early in the process of restarting. A factory reset will get rid of it, but that also removes all your other installed apps and stored data.

How to remove Your phone has been blocked up virus from Android (Removal Guide)

This page is a comprehensive guide, which will remove the Android Your phone has been blocked up infection from your phone. Please perform all the steps in the correct order. If you have any questions or doubt at any point, STOP and ask for our assistance.

OPTION 1: Remove the Your phone has been blocked up malicious app from your Android phone

OPTION 2: Remove Your phone has been blocked up lock screen with avast! Ransomware Removal

OPTION 1: Remove the malicious app from your Android phone

STEP 1: Reboot your Android phone to “Safe Mode” to avoid the Your phone has been blocked up lock screen

The Android Your phone has been blocked up virus effectively locks your phone with a pop-over browser window, like the one you see above, that quickly reappears if you try to get rid of it. The continually reappearing pop-over window makes it as good as impossible to get into the Settings menu to remove the malware, and a plain reboot won’t help, because the malware comes back to life early in the restart.
To avoid the Your phone has been blocked up lock screen, we will need to start your Android phone in “Safe Mode”.
Safe Mode for Android is a mode that allows a phone to load all the default settings and software the phone originally came with, most importantly your system starts up without loading any third-party apps (including the malicious Koler app).
There are a few methods to enter the “Safe Mode”, depending on the model of your Android phone.

Method 1: Reported to work on Google devices and various Android Open Source Project, or AOSP, derivatives like CyanogenMod

  1. Press and hold the power button as you would to power down or reboot.
  2. A menu will pop-up on your Android device. TAP and HOLD the “Power off” option.
    [Image: Hold the power button until this menu appears]
    If nothing happens long press the “Reboot” option instead of  “Power off”.
  3. A dialog should appear offering you to reboot your Android device to “Safe Mode”. When this happens, click on “OK” to enter “Safe Mode
    [Image: Reboot to Safe Mode Android]
  4. If you have managed to select “Safe Mode”, you will see the text “Safe Mode” at the bottom left corner of the screen.
    [Image: Android Safe Mode]

Method 2: Reported to work on Samsung Galaxy S4 and Samsung Galaxy S5

  1. Power down your Android phone.
  2. Turn on and repeatedly tap the soft-button for “Menu.”
  3. If you have managed to select Safe Mode, you will see the text “Safe Mode” at the bottom left corner of the screen.

Method 3: Reported to work on Samsung Galaxy S3 and other devices

  1. Power down your Android device.
  2. Turn on, then press and hold Volume Down (Galaxy S3 and others), Volume Up (HTC One and others), or Volume Down and Volume Up together (various Motorola devices) when the vendor’s logo appears.
  3. If you have managed to select Safe Mode, you will see the text “Safe Mode” at the bottom left corner of the screen.

STEP 2: Uninstall the malicious app from your Android phone

The Your phone has been blocked up virus for Android installs itself under the name BaDoink (apparently the name of a well-known online porn service), so we will need to uninstall it from your smartphone.

  1. To uninstall the malicious app from your Android device, go to the Settings menu, then click on Apps or Application manager (this may differ depending on your device).
    [Image: Go to Settings and select Apps]
  2. This will bring up a list of installed apps, including the malicious app that is responsible for the Your phone has been blocked up lock screen.
    At this moment the malicious app that is locking Android phones goes by the name of “BaDoink”, however cyber criminals will most likely change the name of the app in the future (other known names: Video Player, Network Driver System, Video Render and other names). Search in the list of apps for any unknown or suspicious apps. In our case the malicious app is “BaDoink“.
    [Image: Search for the malicious app that is locking your Android phone]
  3. Touch the app you’d like to uninstall.This won’t start the app, but will open up the program’s App Info screen, then click on “Uninstall” button:
    [Image: Touch the app you’d like to uninstall]

    If you cannot uninstall the malicious because the Uninstall button is not available, we will need to follow these steps:

    • Go to Settings, then click on Security and select Device administrators.
      [Image: Deactivate Device Adminstrator app]
    • Here, you can see the various apps checked for Device Adminstrator access, just uncheck the app that you would like to uninstall and Deactivate it in the next screen.
      [Image: Deactivate malicious app]
    • Now you can go back and the Uninstall button should be now available.
  4. A confirmation dialog should be displayed for the malicious app, click on “OK” to remove the malicious app from your Android phone.
    [Image: Remove malicious app from Android phone]
  5. You may now reboot your Android phone out of the “Safe Mode”.

STEP 3: Remove Your phone has been blocked up virus from Android phone with Avast Free Mobile Security

As you have seen cyber criminals have started targeting Android users for malware, and we do expect that in the months to come the number of infections will grow. In this final step, we will scan your Android phone for malware with Avast Free Mobile Security, and provide a real-time protection from future malware attacks.

  1. You can download Avast Free Mobile Security from the below link:
    AVAST FREE MOBILE SECURITY DOWNLOAD LINK (This link will open a new web page from where you can download Avast Free Mobile Security)
  2. Click on the “Install” button, and when the app permissions will be displayed click on “Accept” install Avast Free Mobile Security on your Android phone.
    [Image: Install Avast Mobile Security on your Android phone][Image: Accept the app permissions]
  3. Avast Free Mobile Security will be installed on your phone, this will only take a few seconds.
    [Image: Avast Mobile Security on Android phone]
  4. Avast Free Mobile Security will automatically update its virus definition database, and then will start to scan your Android phone for malware and malicious apps.
    [Image: Avast Mobile Security scanning for Android viruses]
  5. The scan may take a few minutes depending on how many apps you have installed, and if any malicious app are detected, Avast Free Mobile Security will automatically remove them from your Android phone.
    [Image: Avast Free Mobile Security removing Android virus]
  6. Your Android phone should now be free of the Your phone has been blocked up virus, and most importantly Avast Free Mobile Security will protect your Android phone from future infections.
    [Image: Avast Mobile Security protecting Android phone]

OPTION 2: Remove Your phone has been blocked up lock screen with avast! Ransomware Removal

Avast! Ransomware Removal quickly and easily removes malware from your device and decrypts all your files held hostage for free, so you don’t have to pay a ransom.

  1. Using your computer or another device with is not infected with Your phone has been blocked up virus, go to the below link:
    AVAST RANSOMWARE REMOVAL DOWNLOAD LINK (This link will open a new web page from where you can download avast! Ransomware Removal)
  2. Login to the “Google Play” with the same user information (your Gmail account) you use to login to your Android phone
    [Image: Sign into your Gmail account (the same that you use on your phone)]
  3. Click on the “Install” button, and Avast! Ransomware Removal app will be installed on your device in a minute[Image: Click on the Install button][Image: Install Avast Ransomware Removal on your Android phone]
  4. After the app is remotely installed on your Android phone, click the app name in the notification bar.
    [Image: Click on the App name in the notification bar]
  5. The “Avast! Ransomware Removal” app will start and provide you will need to follow the on-screen instructions.
    [Image: Avast Ransomware Removal scan]
  6. “Avast! Ransomware Removal” will remove the Your phone has been blocked up virus. When this app has completed its task, you will need to uninstall it from your phone.
  7. Install Avast Free Mobile Security on your Android phone to protect your smartphone from future infections

Below you can read a few quick tips to help you keep your Android smartphone free of malware.

  1. Always research the publisher of the app. What other apps does it offer? Do any of them look a bit shady? If so, you should probably stay away.
  2. Read online reviews. Android Market reviews may not always be truthful. Check around to see what reputable Websites are saying about the app before you hit the download button.
  3. Always check app permissions. Whenever you download or update an app, you get a list of permissions for it. An alarm clock app, for instance, probably shouldn’t need to look through your contacts. The general rule of thumb: If an app is asking for more than what it needs to do its job, you should skip it.
  4. Avoid directly installing Android Package files(APKs). When Angry Birds first came to Android, you could get it only through a third party. This is called “sideloading,” or installing apps using an .APK file. Although Angry Birds wasn’t malware, in general it is highly advisable not to download and install .APK files that you randomly come across. Most of the time you won’t know what the file contains until you install it–and by then it’s too late.
  5. Install an antivirus on your phone (we have installed Avast Free Mobile Security). Although many people still think that antivirus scanners on phones are useless, maybe outbreaks such as this one will change minds.
How to Stay Safe Online

Here are 10 basic security tips to help you avoid malware and protect your device:

  1. Use a good antivirus and keep it up-to-date.

    Shield Guide

    It's essential to use a good quality antivirus and keep it up-to-date to stay ahead of the latest cyber threats. We are huge fans of Malwarebytes Premium and use it on all of our devices, including Windows and Mac computers as well as our mobile devices. Malwarebytes sits beside your traditional antivirus, filling in any gaps in its defenses, and providing extra protection against sneakier security threats.

  2. Keep software and operating systems up-to-date.

    updates-guide

    Keep your operating system and apps up to date. Whenever an update is released for your device, download and install it right away. These updates often include security fixes, vulnerability patches, and other necessary maintenance.

  3. Be careful when installing programs and apps.

    install guide

    Pay close attention to installation screens and license agreements when installing software. Custom or advanced installation options will often disclose any third-party software that is also being installed. Take great care in every stage of the process and make sure you know what it is you're agreeing to before you click "Next."

  4. Install an ad blocker.

    Ad Blocker

    Use a browser-based content blocker, like AdGuard. Content blockers help stop malicious ads, Trojans, phishing, and other undesirable content that an antivirus product alone may not stop.

  5. Be careful what you download.

    Trojan Horse

    A top goal of cybercriminals is to trick you into downloading malware—programs or apps that carry malware or try to steal information. This malware can be disguised as an app: anything from a popular game to something that checks traffic or the weather.

  6. Be alert for people trying to trick you.

    warning sign

    Whether it's your email, phone, messenger, or other applications, always be alert and on guard for someone trying to trick you into clicking on links or replying to messages. Remember that it's easy to spoof phone numbers, so a familiar name or number doesn't make messages more trustworthy.

  7. Back up your data.

    backup sign

    Back up your data frequently and check that your backup data can be restored. You can do this manually on an external HDD/USB stick, or automatically using backup software. This is also the best way to counter ransomware. Never connect the backup drive to a computer if you suspect that the computer is infected with malware.

  8. Choose strong passwords.

    lock sign

    Use strong and unique passwords for each of your accounts. Avoid using personal information or easily guessable words in your passwords. Enable two-factor authentication (2FA) on your accounts whenever possible.

  9. Be careful where you click.

    cursor sign

    Be cautious when clicking on links or downloading attachments from unknown sources. These could potentially contain malware or phishing scams.

  10. Don't use pirated software.

    Shady Guide

    Avoid using Peer-to-Peer (P2P) file-sharing programs, keygens, cracks, and other pirated software that can often compromise your data, privacy, or both.

To avoid potential dangers on the internet, it's important to follow these 10 basic safety rules. By doing so, you can protect yourself from many of the unpleasant surprises that can arise when using the web.

5 thoughts on “Remove “Attention! Your phone has been blocked up” Android virus”

  1. Thanks. That’s what we did and it went away along with some app. Now everyday and everytime i install an app it scans it for threats. I dont know how he did it but my dad figured out how to get the phone to scan for threats.

  2. There are many many many weird applications on my Galaxy S4 I got that same pop up that redirected me to a porn page. My dad is trying to find the app that caused this and he has scanned my phone numerous times but my Verizon has not found anything and everytime we open up the internet the virus is still there.

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