Advice Request 360 Internet Protection offline? Grey symbol now?

[Der.Reisende]

Hello Guys,
I noticed they grey button since I made the update to the current Windows 10 stable release.
This issue (if it is one) can be seen on both my laptop and my malware testing tower.
It may not be related to upgrading to Chrome v49, as I've seen the grey icon on v48, too.
Also, I tried to restart the machine (QTS360 real-time protection was temporarly turned off only for scanning some files from the Hub, it was on on both laptop and tower even after restart.

When I open the store, it says it is compatible...



Anyone else has this problem (thank you @silversurfer to confirm) and or an idea how to solve it?

EDIT: Thank you for your input @davetenay and @mostafa96

 

[davetenay]

I confirm the presence of the grey icon, but looks like it works okay.

 

[mostafa96]

i have the same grey icon but for internet download manager i think it's related to chrome