Solved Ads Still Popping Up After Going through the Malware Removal Guide

[Abel haouari]

Ads are still popping up after going through the malware removal guide. I seem to have also this problem the only deffernce is that the popup does popup with microsoft edge while i am using google chrome. I hope you can help me as well. If I am doing something wrong by replying on this message please forgive. Thanks in advance

Ads Still Popping Up After Going through the Malware Removal Guide

 

[Abel haouari]

attached the files as requested in step by step

 

[TwinHeadedEagle]

Hello,

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[Abel haouari]

Hello, first I want to thank you for taking your time to help, thank!!
Too bad the fix did not change anything. I will attach the fixlog.txt

 

[Abel haouari]

I am sorry but there is some change, I don't get a popup anymore while working in google from microsoft edge. But when I start google for the first time edge also starts up with the same irretating spam messages I used to get as a popup. Thanks for solving at least the popups

 

[Abel haouari]

hahaha I was too quick with my optimistic reaction. popup still happens in microsoft edge. I am sorry for my confusion

 

[Abel haouari]

Again sorry thd popup apeard, it never to this long. Hope youre not fed up with me

 

[TwinHeadedEagle]

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition.txt option is checked.
  
  
  
  
  
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please attach report into your next reply.

 

[Abel haouari]

Hi,
Enclosed the requested files.
Kind regards

 

[TwinHeadedEagle]

In which browser is this happening? Can you make a picture how it looks like?

 

[Abel haouari]

Hi,
The popup apears in Microsoft Edge. enclosed a screenshot.

 

[TwinHeadedEagle]

Is it happening everywhere you go or just on specific website?

 

[Abel haouari]

I am not using Microsoft edge at all. I use only Google Chrome. But Microsoft edge pops up out of the blue even when not using!! before it was an other website but microsoft blokked it and now it changed to the site you see in the printscreen.

 

[Abel haouari]

Ow and after restarting or starting my computer and when I open google chrome microsoft edge popsup with the same site as in the screenshot

 

[Abel haouari]

So it has nothing to do with witch site I visit

 

[TwinHeadedEagle]

Scan with ZOEK

Please download ZOEK by Smeenk and save it to your desktop.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
• Wait patiently until the main console will appear, it may take a minute or two.
• In the main box please paste in the following script:
  

  createsrpoint;
  autoclean;
  emptyclsid;
  emptyalltemp;
  ipconfig /flushdns >>"%temp%\log.txt";b

• Make sure that Scan All Users option is checked.
• Push Run Script and wait patiently. The scan may take a couple of minutes.
• When the scan completes, a zoek-results logfile should open in notepad.
• If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

Upload it in your next reply.

 

[Abel haouari]

unbelievable, it is still not fixed. Looks like a mean motherF*. I think it's easier to reinstall my laptop. What do you think. Enclosed the result. Again thanks!!
I had to change the zoek-results name and put in some text see message in the textfile and the screenshot3.jpgfile thats also enclosed

 

[TwinHeadedEagle]

Do you have a home router/modem?

 

[Abel haouari]

yes i do

 

[TwinHeadedEagle]

Can you reset it to factory settings?

How To Reset Your Router