SOLVED AMD Radeon HD 6470M (switchable graphics) driver problem with Windows 8 on HP Pavilion G6

Discussion in 'Apps - Questions & Help' started by Sven, Dec 18, 2013.

  1. Sven

    Sven Level 10

    Nov 5, 2013
    468
    1,899
    Turkey
    Windows 7
    Zemana
    Hello folks!

    One of my friends having a problem with her laptop's switchable graphics (Intel & AMD Radeon) driver on Windows 8 OS. She wants to switch to Windows 8 from 7, but had issue with graphics driver. I also tried to help, downloaded the latest graphics driver for HP Pavilion G6 1215-et (64bit) named "SP59147" from the main site of HP, installed correctly but it says "WDDM 1.0.blablaba" on device manager, and shows its model as Radeon HD7000 with a caution sign..

    I also searched the problem on the net a lot, but could not find anything, neither from HP support pages. Tried to install old but main driver from Win 7, it worked, but still had problems while switching, the game and videos didnt work well, also laptop heated itself a lot. Between all of these steps and the others, used Driver Fusion to clean/erase package remains, and restarted at each step.

    Does any of you has a solution for that HD 6470M on Windows 8? Any idea/suggestions about it? All comments are welcomed! :)

    Thanks :D
     
  2. Purshu_Pro

    Purshu_Pro Level 29
    Trusted

    Aug 3, 2013
    1,824
    3,103
    EMSISOFT Re-Seller
    India
    Windows 10
    Emsisoft
    First thing, Plz let me know more detail of it, can u provide the screen shot that particular error?
     
  3. Ahmed Alajeeli

    Ahmed Alajeeli New Member

    Dec 21, 2013
    5
    2
    Hi,The driver won't work for me on win 8.1 .I have hp pavilion dv6 with VGA AMD Radeon HD 7400 M .I've installed the driver supposed to windows 8 .but it didn't work for me.all I did is I've opened Device Manager =>Display and updated the driver .It works perfect Now ..if this won't work you can use Device Doctor .
     
  4. samit

    samit Level 9

    Nov 4, 2011
    759
    409
    Web Programmer
    Sydney, Australia
    Windows 10
    Emsisoft
  5. lassise

    lassise New Member

    Dec 8, 2013
    3
    0
    Sometimes if you go to device manager (devmgmt.msc) and uninstall the driver then reboot the computer, plug & play will get the correct driver installed
     
  6. Hesham

    Hesham New Member

    Jan 7, 2014
    11
    0
  7. Hesham

    Hesham New Member

    Jan 7, 2014
    11
    0
    it doesn't work please tell me if u find any thing new
    it show that i have "7400M" even i have 6470M
    i unistall it and reboot then i used the package u give me ............
     
  8. Sven

    Sven Level 10

    Nov 5, 2013
    468
    1,899
    Turkey
    Windows 7
    Zemana
    Sadly, I have no news here..
     
  9. Hesham

    Hesham New Member

    Jan 7, 2014
    11
    0
    ok i will keep up with the search if i find something new i will post it
     
  10. Roshen Reji

    Roshen Reji New Member

    Jan 9, 2014
    1
    0
    Hai I got the way to solve it
    I am using sony vaio sb18
    I had faced the same problem.So to solve it just disable the existing graphics driver(I think some radeon 7500 or some thing...)
    after that uninstall it.
    Then download driver and patch from the sony site......(for me it is vaio that's why) corresponding to win 7 64 bit......
    and install it ...never mind about the error messages appeared while installation.....after installation I hope your problem gets solve.....mine gets solved................
     
  11. Hesham

    Hesham New Member

    Jan 7, 2014
    11
    0
    well first thnx for sharing ur experience
    and i already uninstalled it then report the computer and installed the new one ..
    and i don't know what u mean by disable it can u explain more plz
     
  12. wrzs

    wrzs New Member

    Jan 6, 2013
    6
    0
  13. Hesham

    Hesham New Member

    Jan 7, 2014
    11
    0
  14. wrzs

    wrzs New Member

    Jan 6, 2013
    6
    0
  15. Sven

    Sven Level 10

    Nov 5, 2013
    468
    1,899
    Turkey
    Windows 7
    Zemana
    @Hesham does this one work for you? Any good news? :)
     
  16. Hesham

    Hesham New Member

    Jan 7, 2014
    11
    0
    #16 Hesham, Jan 12, 2014
    Last edited: Jan 12, 2014
    i didn't try yet exams is burning my time but i finished up the one was killing me so i will try :D
     
  17. Hesham

    Hesham New Member

    Jan 7, 2014
    11
    0
  18. Hesham

    Hesham New Member

    Jan 7, 2014
    11
    0
    well what happen is kind new
    in the device manger : 6470M/7400M will the 6470M is the right one ...
    7400 well this is the old not working one

    and the catlyst is not working cause he doesn't detect any driver kind strange do u think i need to uninstall the one i have and retry
     
  19. wrzs

    wrzs New Member

    Jan 6, 2013
    6
    0
    6470M/7400M in the device manager seems correct to me.
    Did you install the correct driver for your Intel card? I think you should install the 9.17.10.3347 version.
     
  20. Hesham

    Hesham New Member

    Jan 7, 2014
    11
    0
    ya sir i think i do
    do u think i need to uninstall the old one before i install the new one ...
    cause when i tried to install it
    the computer freeze and it show me the sad face message ..
    which said ur compute run into a problem bla bla bla ...
     
Loading...
Similar Threads Forum Date
Intel Intel and AMD team up: A future Core chip will have Radeon graphics inside Latest Hardware News Nov 6, 2017
Radeon RX Vega 64 And RX Vega 56 Review: AMD Back In High-End Graphics Technology News Aug 15, 2017
AMD AMD is trying to sell Radeon RX Vega 64 at a higher price Latest Hardware News Aug 11, 2017