- Sep 13, 2018
- 1,198
Some years ago, when I first started out using computers, I downloaded a Trojan from an otherwise "trusted" games site. The machine I was using was a Hewlett Packard. When things began to blur and clicks no longer registered, it became clear something was very wrong. By nowadays' standards, I proceeded to do everything "wrong." But, I didn't.
So I called HP customer service. I allowed the service tech remote access to the affected machine. He installed SuperAntiSpyware (wait! stop! this was like 6 years ago, OK?) and it promptly found dozens of nasties. It effectively removed all of it. That's right! (This is why I still retain some regard for SAS to this day even though it's fallen a bit).
So, it depends on with whom you make contact. If you get a browser malicious loop and in a panic call the "convenient" 800 number to get un-frozen, well...there you go. That's what scammers are there for: to prey on the vulnerable and ignorant. It's like a food-chain thing.
So I called HP customer service. I allowed the service tech remote access to the affected machine. He installed SuperAntiSpyware (wait! stop! this was like 6 years ago, OK?) and it promptly found dozens of nasties. It effectively removed all of it. That's right! (This is why I still retain some regard for SAS to this day even though it's fallen a bit).
So, it depends on with whom you make contact. If you get a browser malicious loop and in a panic call the "convenient" 800 number to get un-frozen, well...there you go. That's what scammers are there for: to prey on the vulnerable and ignorant. It's like a food-chain thing.