Need Help Are these actual threats?

Discussion in 'Apps - Questions & Help' started by Noobshot, Dec 19, 2017.

  1. Noobshot

    Noobshot Level 1

    Dec 18, 2017
    14
    39
    Florida
    Windows 10
    BitDefender
    Date of initial issues:
    18/12/2017
    Steps taken to resolve, but unsuccessful?:
    Malwarebytes removed all files.
    Operating System:
    Windows 10
    List current issues or symptoms:
    None.
    OS Architecture:
    64-bit
    I'm not entirely sure where I should post this, it's a little confusing because I don't nee help removing them, as malwarebytes has quarantined them and I will remove them if they are deemed harmful. The only thing that has me slightly concerned is that all the iTunes files are "RiskWare.IFEOHijack" Everything else are PUPs.

    I want to know how bad these files are or were?

    I apologize if this was the wrong area to post.
     

    Attached Files:

  2. Vasudev

    Vasudev Level 22

    Nov 8, 2014
    1,109
    2,185
    Student
    India
    Windows 10
    Microsoft
    These are all false positive. Maybe @Umbra can help.
    The engine is on steroids and will clean even W10 system files because it classifies it as Riskwares in future. I'd advise you to downgrade to 2.x and as a test restore all the quarantined legit files and scan them using v2.x.
     
  3. Umbra

    Umbra From Emsisoft
    Developer

    May 16, 2011
    17,162
    29,626
    Community manager
    Vietnam & France
    Windows 10
    Emsisoft
    You should contact Malwarebytes and submit the logs.
     
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  4. Noobshot

    Noobshot Level 1

    Dec 18, 2017
    14
    39
    Florida
    Windows 10
    BitDefender
    @Umbra how effective is EmsiSofts Anti-malware?
     
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  5. Umbra

    Umbra From Emsisoft
    Developer

    May 16, 2011
    17,162
    29,626
    Community manager
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    Emsisoft
    It iz da best :p

    More seriously, EAM is quite good actually, we have 3 simple but efficient protection modules working well together. EAM is often well-rated in test labs (for what they are).
    It doesn't have 50+ complicated options that makes your brain explodes and it doesn't bury you under hundreds of popups a day. :)

    I will add, even before working for Emsisoft, EAM was first in my top 3 AVs.
     
  6. Noobshot

    Noobshot Level 1

    Dec 18, 2017
    14
    39
    Florida
    Windows 10
    BitDefender
    @Umbra
    Okay. So would I be able to use EmsiSoft Emergency Kit + EmsiSoft Anti-Malware + malwarebytes. If not then would I be able to use EEK+EAM without and issues?
     
    Vasudev likes this.
  7. mlnevese

    mlnevese Level 10

    May 3, 2015
    473
    1,969
    Windows 10
    Kaspersky
    There is no reason to use both EEK and EAM on the same machine. They are essentially the same without the Real Time protection on EEK
     
  8. Noobshot

    Noobshot Level 1

    Dec 18, 2017
    14
    39
    Florida
    Windows 10
    BitDefender
    So what would be the better free option? EAM or EEK?
     
  9. Umbra

    Umbra From Emsisoft
    Developer

    May 16, 2011
    17,162
    29,626
    Community manager
    Vietnam & France
    Windows 10
    Emsisoft
    EAM isn't free, so... :)
     
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  10. Noobshot

    Noobshot Level 1

    Dec 18, 2017
    14
    39
    Florida
    Windows 10
    BitDefender
    oh. Well that settles it then. EEK it is.
     
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  11. Noobshot

    Noobshot Level 1

    Dec 18, 2017
    14
    39
    Florida
    Windows 10
    BitDefender
    @Umbra I've scanned my PC again but with EEK, it also detected the iTunes files as "SecHijack (A)". Not entirely sure what's going on with iTunes now. Perhaps I should update the software itself and see if they keep coming back as threats.
     
  12. TairikuOkami

    TairikuOkami Level 8
    Content Creator

    May 13, 2017
    376
    1,592
    Postal Worker
    Slovakia
    Windows 10
    Try to update iTunes to make sure, you have the latest version.

    iTunes - Download iTunes Now

    As for the detections, I find it odd, that you have got so many IFE hijacks. I do not recall CCleaner, Steam or TeamViewer creating those.
    I remove the whole IFE key every day to prevent hijacks. You should try additional anti-malware scanners, try some anti-rootkit as well.

    https://usa.kaspersky.com/downloads/tdsskiller

    Norton Rescue Tools

    RKill Download

    Dr.Web CureIt! — Скачать бесплатно
     
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  13. Umbra

    Umbra From Emsisoft
    Developer

    May 16, 2011
    17,162
    29,626
    Community manager
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    Windows 10
    Emsisoft
    And check your Itunes on Virus Total.
     
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  14. Hanmin147

    Hanmin147 Level 28

    Jul 28, 2014
    1,786
    7,607
    Windows 10
    Avast
    I have iTunes and can confirm that I don't have any such detections when I scan my computer with EEK or Malwarebytes. Your copy of iTunes is definitely malicious and you should remove it with EEK or malwarebytes, uninstall any remnants with Revo uninstaller or any other installer and go to the official Apple website to get yourself a fresh copy of iTunes.

    Also I would change whatever real time protection you are using since it seems to be ineffective in protecting you against these threats.
     
    Vasudev likes this.
  15. Opcode

    Opcode Level 18
    Content Creator

    Aug 17, 2017
    890
    6,287
    Caille
    Windows 10
    @Noobshot Do you happen to still have the installation for your copy of iTunes stored on the system?
     
  16. Noobshot

    Noobshot Level 1

    Dec 18, 2017
    14
    39
    Florida
    Windows 10
    BitDefender
    Yes, I still have iTunes on my PC
     
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