Q&A Blue screen on Windows 10 from HitmanPro Alert (latest version)

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Apr 15, 2013
334
Ratings
667
#1

Hello my question is to see if someone happens to be the same as ami and if anyone knows why, I always have problems when I install Hitman pro.

ESET antivirus
zemana anti-malware
Zemana antilogeer
This I have installed
Can it be due to some incompatibility?
 
Last edited:
Dec 2, 2016
239
Ratings
681
#3
There was a known usb issue with HMP.Alert that was causing BSOD's. What version of HMP.Alert are you running?

Did you use a usb device before you got the blue screen of death?
 
Mar 17, 2016
413
Ratings
2,518
Operating System
Windows 7
Installed Antivirus
Default-Deny
#4
Chances are its incompatibility with Zemana anti-logger... although I did encounter a similar situation from a previous build it didn't happen again after build 574 but that's on Windows 7
 

_CyberGhosT_

Level 52
Verified
Aug 2, 2015
4,177
Ratings
27,272
Operating System
Linux Mint
Installed Antivirus
Default-Deny
#5
Yeah, you may want to rethink using so many.
HMP & Eset or Eset and ZAM
those are the combos I would choose from, they will preform nicely ;)
 
Sep 30, 2017
1
Operating System
Windows 10
Installed Antivirus
Webroot
#6
I'm running Win10 Pro on a 64-bit system with HitmanPro 3 and Webroot. When I disable Webroot and try to do an 'uninstall' of HitmanPro, my system blue screen crashes, along with a note telling me to look at www.windows.com/stopcode

Any suggestions re: how to successfully uninstall HitmanPro from my system would be greatly appreciated.
 

XhenEd

Level 27
Content Creator
Verified
Mar 1, 2014
1,636
Ratings
8,541
Operating System
Windows 10
Installed Antivirus
Default-Deny
#7
I'm running Win10 Pro on a 64-bit system with HitmanPro 3 and Webroot. When I disable Webroot and try to do an 'uninstall' of HitmanPro, my system blue screen crashes, along with a note telling me to look at www.windows.com/stopcode

Any suggestions re: how to successfully uninstall HitmanPro from my system would be greatly appreciated.
Try uninstalling HitmanPro.Alert on Safe Mode. :)
 

Lockdown

From AppGuard
Developer
Oct 24, 2016
2,925
Ratings
12,653
#8

Hello my question is to see if someone happens to be the same as ami and if anyone knows why, I always have problems when I install Hitman pro.

ESET antivirus
zemana anti-malware
Zemana antilogeer
This I have installed
Can it be due to some incompatibility?
1. Do not run CCleaner or any clean up utility otherwise it might delete the .dmp file created during the BSOD
2. Submit the .dmp file to Erik Loman as others have advised
3. Once Erik looks at the .dmp file he will provide infos
4. Until you get an answer from Erik everything else is speculation
 
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