Approx. start date
Jul 1, 2018
List of current issues
Buffering whilst streaming
Steps taken, but unsuccessful?
Rebooting
I'm suffering from lots of buffering whilst streaming Amazon videos, viewing BBC iPlayer and Channel 4 On Demand. I have good sound but suffer from buffering every 10 seconds.

On this tower PC I'm running Malwarebytes Premium
Avast anti virus
Zemana Antimalware
McShield

My ping is 42ms, DL 6.8Mbps (I know it's slow - I'm in England), UL .9 Mbps

My laptop Windows 8.1does not suffer from buffering even with the above malware on it. So, am I running too many malwares on my old PC?

Tower PC specs are:
OS is Windows 10 pro
AMD Athalon 64 X2 dual core
Gigabyte M57 SLI54 motherboard (I know - at this point your saying my PC is an antique, but it does work)
6Gb Ram
NVidia GeForce GTX 750 Ti
NVidea nForce networking controller
Router Netgear N600 DGND 3700 v2
Flash Player v30.0.0.154

Any advice would be gratefully accepted - many thanks
 

Slyguy

Level 40
Lower the resolution on what you are streaming. The definition of broadband is 25Mbps from what I recall. Anything else is going to cause issues. Also, since stream decoding can be hard on some devices, that old dual core is going to suffer, tremendously.

I'd suggest running a nice lean Linux Distro on that. Then you can ditch the security, and that old box will be more than sufficient for a good Linux Distro. I assume that box isn't used for gaming as it's obviously not capable of that, so Linux would be nice - and some Linux games would even run really good on it.
 
Sly Guy, thanks for your quick response.Yeah, it's old - 2006 build I think. I do try and game on it IL 2 and Arma 2 but a bit jointy though.

Just googled Linux, will suss it out over the next few days/weeks.

Many thanks
 
5

509322

I'm suffering from lots of buffering whilst streaming Amazon videos, viewing BBC iPlayer and Channel 4 On Demand. I have good sound but suffer from buffering every 10 seconds.

On this tower PC I'm running Malwarebytes Premium
Avast anti virus
Zemana Antimalware
McShield

My ping is 42ms, DL 6.8Mbps (I know it's slow - I'm in England), UL .9 Mbps

My laptop Windows 8.1does not suffer from buffering even with the above malware on it. So, am I running too many malwares on my old PC?

Tower PC specs are:
OS is Windows 10 pro
AMD Athalon 64 X2 dual core
Gigabyte M57 SLI54 motherboard (I know - at this point your saying my PC is an antique, but it does work)
6Gb Ram
NVidia GeForce GTX 750 Ti
NVidea nForce networking controller
Router Netgear N600 DGND 3700 v2
Flash Player v30.0.0.154

Any advice would be gratefully accepted - many thanks
It isn't the AVs.

Try different browsers as a troubleshooting step. You have minor network lag. The problem can be anywhere along the line from the streaming server to your ISP - and that is if it is network related. However, you are reporting problems with only 3 specific stream sources. So that in and of itself suggests a very specific problem as opposed to a general one. It could be rendering engine. It could be the browser. The graphics card doesn't make a difference for low-end graphics intensive stuff like web streams.
 
It isn't the AVs.

Try different browsers as a troubleshooting step. You have minor network lag. The problem can be anywhere along the line from the streaming server to your ISP - and that is if it is network related. However, you are reporting problems with only 3 specific stream sources. So that in and of itself suggests a very specific problem as opposed to a general one. It could be rendering engine. It could be the browser. The graphics card doesn't make a difference for low-end graphics intensive stuff like web streams.
Lockdown many thanks for your reply - I've got to get my head down now but will get in touch over the next few days. Many thanks
 
Reactions: BryanB

Atlas147

Level 30
Content Creator
Verified
I think the network speed is the one that is causing you the buffer times. Unfortunately nothing you can really do to fix that except get faster internet or wait for the video to fully buffer before watching it. There are also some plugins that let you force youtube to download more of a video beforehand so that you don't hit the buffer quite as often when watching the video.
 

BryanB

Level 17
Verified
That's too many AVs running at once. IMO pick one.
Definitely, even if the other posters have valid points you are bogging down your system with all that security, the Linux suggestion you should consider or Windows 7 maximum. If your budget is limited then that's that, your machine is still plenty to compute with comfort, just keep it simple.
 

Mahesh Sudula

Level 12
Verified
I'm suffering from lots of buffering whilst streaming Amazon videos, viewing BBC iPlayer and Channel 4 On Demand. I have good sound but suffer from buffering every 10 seconds.

On this tower PC I'm running Malwarebytes Premium
Avast anti virus
Zemana Antimalware
McShield

My ping is 42ms, DL 6.8Mbps (I know it's slow - I'm in England), UL .9 Mbps

My laptop Windows 8.1does not suffer from buffering even with the above malware on it. So, am I running too many malwares on my old PC?

Tower PC specs are:
OS is Windows 10 pro
AMD Athalon 64 X2 dual core
Gigabyte M57 SLI54 motherboard (I know - at this point your saying my PC is an antique, but it does work)
6Gb Ram
NVidia GeForce GTX 750 Ti
NVidea nForce networking controller
Router Netgear N600 DGND 3700 v2
Flash Player v30.0.0.154

Any advice would be gratefully accepted - many thanks
Av's injects their script into web traffic and scan encrypted connections escpecially on https://
That may slow to some extent but as per your config i think av is not the problem for the most part.
Noticeable slow dons do occur for the above reason.
 

shmu26

Level 74
Content Creator
Trusted
Verified
If you are streaming from a source that is in a different country and far away, that can cause lags.
 

roger_m

Level 20
Content Creator
Verified
People are missing that he said, he has the same config on another computer, with no streaming issues, so it is has got nothing to do with his internet speed. It may be due to the X2 processor not being very fast and the security software causing more system impact on the desktop, which I presume has much less processing power than his laptop.
 

Kuttz

Level 12
Verified
As @roger_m pointed out the issue could be the weak first generation Dual Core CPU. While streaming videos check CPU usage if it hovers around 80-100% then CPU bottleneck is the reason. 13 year old Athlon X2 CPU is certainly not designed to handle streaming HD videos.