Troubleshoot Can you please check if you have these registry keys?

[giulia]

hi

can you please check if you have these registry keys ?
please i would appreciate
windows 7 sp1 last update 64bit in this case ultimate

thanks
best regards

 

[uncle bill]

I've made a little search and dexpot seems to be a virtual desktop appliance for windows systems.
do you have a K drive?
do you have dexpot installed on K drive?
Does "K:\Dexpot\mscomctl.ocx" exist in "K:\Dexpot"?

 

[giulia]

I've made a little search and dexpot seems to be a virtual desktop appliance for windows systems.
do you have a K drive?
do you have dexpot installed on K drive?
Does "K:\Dexpot\mscomctl.ocx" exist in "K:\Dexpot"?

hi
yes i do the portable version not the installation version
but these keys does exist for example in your system ?
is there a trusty tool to backup the registry and restore for w10 ,8,and 7?

thanks

 

[uncle bill]

i don't have those keys on my virtual machine but i think it can be absolutely normal for you having them, because using a portable version doesn't exclude usage of registry keys. before anything else, my suggestion is to contact dexpot support asking about genuinity of those key. you can also attach "K:\Dexpot\mscomctl.ocx" and ask them to check for integrity of the file itself.

 

[giulia]

i don't have those keys on my virtual machine but i think it can be absolutely normal for you having them, because using a portable version doesn't exclude usage of registry keys. before anything else, my suggestion is to contact dexpot support asking about genuinity of those key. you can also attach "K:\Dexpot\mscomctl.ocx" and ask them to check for integrity of the file itself.

Hi Bill
thanks
but if you run dexpot portable in ur virtual machine you can find them?
maybe with a snapshot
thanks

 

[uncle bill]

dexpot needs mscomctl.ocx to work (doesn't start without it). mscomctl.ocx is a windows library (for sure in my case). if your system is missing it you can run dexpot_commoncontrols.exe to install it, and yes, it creates a lot of those keys in the registry.

 

[giulia]

dexpot needs mscomctl.ocx to work (doesn't start without it). mscomctl.ocx is a windows library (for sure in my case). if your system is missing it you can run dexpot_commoncontrols.exe to install it, and yes, it creates a lot of those keys in the registry.

hi
i have run as administrator , if you run as administrator it needs mscomctl.ocx in its folder , you don't need to install dexpot_commoncontrols.exe
thanks

 

[uncle bill]

did you registered mscomctl.ocx with regsvr32 or someone else did it for you? where is mscomctl.ocx coming from? why don't you have used dexpot_commoncontrols.exe? in altre parole giulia: perche' hai la necessita' di sapere se quelle chiavi di registro sono legittime?

 

[giulia]

did you registered mscomctl.ocx with regsvr32 or someone else did it for you? where is mscomctl.ocx coming from? why don't you have used dexpot_commoncontrols.exe? in altre parole giulia: perche' hai la necessita' di sapere se quelle chiavi di registro sono legittime?

hi
i have downloaded from here The Portable Freeware Collection - Useful links
and copied inside the folder as describled here http://www.portablefreeware.com/index.php?id=1449
thanks