Can't get rid of google redirect malware

[John]

I started getting google search redirects a couple of weeks ago. Mcafee found nothing so I downloaded Malwarebytes which did find several hits. I continued to get redirects though. I have been throough the steps in your guide at http://malwaretips.com/blogs/malware-removal-guide-for-windows/ several times to no avail. I also tried Mcafee Stinger, and root kit tool...no help.

Thanks so much for any help you can give....I'm whipped.

John

 

[TwinHeadedEagle]

Download attached fixlist.txt on the same location as FRST (otherwise the fix won't work)

Open FRST, and click Fix. Attach me that report after it is finished.




Please download zoek.zip or zoek.rar by smeenk (

) from here or here and save it to your Desktop.
Unpack the archive...

• Close any open browsers
• Temporarily disable your AntiVirus program. (If necessary)
  If you are unsure how to do this please read this or this Instruction.
  
• Double click on zoek.exe to run the tool .
  Please wait while the tool does not start...
  
• Copy the text present inside the code box below and paste it into the large window in the zoek tool:
  
  

  autoclean;
  emptyclsid;
  emptyalltemp;

• Click on
  
  button.
  Please wait until a logreport will open (this can be after reboot)
  
• Save notepad to your Desktop and attach here zoek-results.log
  Note: It will also create a log in the C:\ directory named "zoek-results.log"

 

[John]

Here you go, thanks for getting back to me

 

[TwinHeadedEagle]

Is it better now?

 

[John]

It seems to be. No redirects and able to go to pretty much any anti malware site. Forgot to say in my post I was having issues getting to some support sites.

Anything else? If not, thank you so much!

 

[John]

I was looking for a donation button somewere on your site, didn't see one. Is there a way to help support?

 

[TwinHeadedEagle]

Great to hear this

About the donation, you can do it by clicking this button. Thank you very much

​

We only need to remove used tools


• The following will implement some post-cleanup procedures:

=> Please download DelFix by Xplode to your Desktop.

Run the tool and check the following boxes below;

Remove disinfection tools

Create registry backup

Purge System Restore
Click Run button and wait a few seconds for the programme completes his work.
At this point all the tools we used here should be gone. Tool will create an report for you (C:\DelFix.txt)

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.