Solved Chrome crashing and not starting (and other issues thought to be linked to this).

[Forge]

Initially I didn't think it was an issue, but since all these began popping up at the same time I believe there may be some virus or something else causing this.

 

[TwinHeadedEagle]

Hello,

Check Disk

• Press the
  
  + R on your keyboard at the same time. Type cmd and click OK.
• Copy/Enter the command below and press Enter:

• chkdsk C: /r

• You should get a message to schedule Check Disk at next system restart. Please type Y and press Enter.
• All you should do now is to restart your PC and let the Check Disk process finish uninterrupted.

Check Disk report:

• Press the
  
  + R on your keyboard at the same time. Type eventvwr and click OK.
• In the left panel, expand Windows Logs and then click on Application.
• Now, on the right side, click on Filter Current Log.
• Under Event Sources, check only Wininit and click OK.
• Now you'll be presented with one or multiple Wininit logs.
• Click on an entry corresponding to the date and time of the disk check.
• On the top main menu, click Action > Copy > Copy Details as Text.
• Paste the contents into your next reply.

 

[Forge]

I uploaded the files for both drives. The C drive is my bootdrive and has some essential programs. The G drive has other nonessential programs and files

 

[TwinHeadedEagle]

How is your PC behaving now?

 

[Forge]

There still seems to be the issue of chrome crashing

 

[TwinHeadedEagle]

Can you reinstall Chrome?

 

[Forge]

I will do that. However, when chrome refuses to start several other programs crash and I can't really launch other programs

 

[Forge]

Reinstall didn't do anything. After each restart, chrome works well for some time then it will not load sites. when I close the program then it will not start. I then try to access control panel from my start menu (classic shell) and the start menu will not respond. I just dont know what to do

 

[TwinHeadedEagle]

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition.txt option is checked.
  
  
  
  
  
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please attach report into your next reply.

 

[Forge]

here it is

 

[TwinHeadedEagle]

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

Fix with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your Desktop.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
• Accept the Terms of use.
• Wait until the database is updated.
• Click Scan.
• When finished, please click Cleaning.
• Your PC should reboot now.
• After reboot, logfile will be opened. Copy its content into your next reply.

Note: Reports will be saved in your system partition, usually at C:\Adwcleaner

 

[Forge]

here it is

 

[TwinHeadedEagle]

How is your PC behaving now?

 

[Forge]

So I kept an eye on my computer. Chrome seemed to be working for the past few weeks, however just yesterday it stopped responding when I visited a forum (for world of warships). I had to force close the program and the same issue started occurring again.

 

[TwinHeadedEagle]

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition.txt option is checked.
  
  
  
  
  
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please attach report into your next reply.

 

[Forge]

here it is

 

[TwinHeadedEagle]

Can you completely uninstall it and reinstall again?

 

[Forge]

So I just did that and the issue remains the same. I feel like something worked and then when chrome stopped responding it "broke" again.

 

[TwinHeadedEagle]

So, only issue is Google Chrome?

 

[Forge]

Google chrome and a program called classic shell (which adds a start bar for windows 8.1). When chrome does not work, classic shell crashes any time i click on the control panel button. Both start working after I restart the computer.