New Member
Hello! I've had this problem recently and I figured this site could help me beat this once and for all. It's been haunting me despite my efforts and I'm concerned.

Thank you for helping!



Level 41

Before we begin, I want you to have this in mind:
  • At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
  • Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
  • Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
  • Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.
  • All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
  • If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
  • I visit forum several times at day, making sure to respond to everyone's topic as fast as possible. But bear in mind that I have private life like everyone and I cannot be here 24/7. So please be patient with me. Also, some infections require less, and some more time to be removed completely, so bear this in mind and be patient.
  • Please stay with me until the end of all steps and procedures and I declare your system clean. Just because there is a lack of symptoms does not indicate a clean machine. If you solved your problem yourself, set aside two minutes to let me know.
  • Please attach all report using
    button below. Doing this, you make it easier for me to analyze and fix your problem.

First, go to Control Panel and uninstall following (skip lines that cannot be uninstalled):
- Adobe Reader XI
- Download Updater
- Java 7 Update 7
- Java 7 Update 55

Latest versions of Java and Adobe Reader available here --> and here
Make sure to uncheck optional offers.

Download attached fixlist.txt on the same location as FRST (otherwise the fix won't work)
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system

Open FRST, and click Fix. Attach me that report after it is finished.

***** NEXT *****

Please download AdwCleaner by Xplode and save to your Desktop.

Double click on AdwCleaner.exe to run the tool.
  • Click on the Scan button.
  • After the scan has finished click on the Clean button.

Press OK when asked to close all programs and follow the onscreen prompts.
Press OK again to allow AdwCleaner to restart the computer and complete the removal process.

  • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
  • Post logfile will also be saved in the C:\AdwCleaner folder.



New Member
Hm, it seemed to work for a bit but I am having the same problem again after opening a new chrome window. I don't think it has gotten any worse or better....

What should I do next?


Level 41
Please download or zoek.rar by smeenk (
) from here or here and save it to your Desktop.
Unpack the archive...
  • Close any open browsers
  • Temporarily disable your AntiVirus program. (If necessary)
    If you are unsure how to do this please read this or this Instruction.
  • Double click on zoek.exe to run the tool .
    Please wait while the tool does not start...
  • Copy the text present inside the code box below and paste it into the large window in the zoek tool:
    NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system

  • Click on
    Please wait until a logreport will open (this can be after reboot)
  • Save notepad to your Desktop and attach here zoek-results.log
    Note: It will also create a log in the C:\ directory named "zoek-results.log"


New Member
Done but when I try to attach the file I get the error message:

The following error occurred
The uploaded file is empty.



Level 41
> Re-run zoek with the script below and attach here fresh zoek log results.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system

C:\Program Files (x86)\Mozilla Firefox\browser\searchplugins\yahoo.xml;f
C:\Program Files (x86)\Mozilla Thunderbird\searchplugins\yahoo.xml;f
C:\Users\Lynn\AppData\Local\Google\Chrome\User Data\Profile 2\Local Storage\;f
C:\Users\Lynn\AppData\Local\Google\Chrome\User Data\Profile 2\Local Storage\;f
C:\Users\Lynn\AppData\Roaming\ooVoo Details\Logos\Yahoo_Messenger.png;f
ipconfig /flushdns;b


New Member
Just letting you know that, it seems to be working fine so far. I hope I'm not speaking too soon but I believe the problem has been fixed(!)


Level 41
Nope, we're done :)

For future protection I can recommend you:
- Adblock -->
- Unchecky -->

Something to read --> Simple and easy ways to keep your computer safe and secure on the Internet

The following will implement some post-cleanup procedures:

=> Please download DelFix by Xplode to your Desktop.

Run the tool and check the following boxes below;
Remove disinfection tools
Create registry backup
Purge System Restore

Click Run button and wait a few seconds for the programme completes his work.
At this point all the tools we used here should be gone. Tool will create an report for you (C:\DelFix.txt)

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.