Default browser keeps opening new windows and redirecting to homepage.

HyAnyway

New Member
Joined
Dec 18, 2017
Messages
10
OS
Windows 7
#1
First, my browser keeps redirecting to homepage/new tab page (On Startup selection) whenever I’m working on a tab so I can’t do anything for more than 5 minutes. I saw on the address line below it’s usually redirected to “yandex.ru” while the homepage is still on the screen. Then I accidentally “End process tree” of some “svchost.exe” and now my browser randomly open new window, sometimes it’s non-stop like every 5 seconds, even when I changed default browser. I’ve checked Extensions and Programs, nothing’s strange.
 

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TwinHeadedEagle

Removal Expert
MalwareTips Staff
Verified
Joined
Mar 8, 2013
Messages
22,323
OS
Windows 10
Antivirus
ESET
#4
Do you know what is this folder?


C:\Users\My PC\AppData\Local\CocCoc\Browser
 

HyAnyway

New Member
Joined
Dec 18, 2017
Messages
10
OS
Windows 7
#11
All browsers keep resetting to homepage while I'm working (I'm using Chrome, CocCoc and Internet Explorer), and which I set as default automatically opens new windows.
 

HyAnyway

New Member
Joined
Dec 18, 2017
Messages
10
OS
Windows 7
#13
When I'm working on a tab it automatically opens the homepage in that tab (or new tab page - depending on what I chose in "On Startup" setting), and I have to click back to continue what I'm doing. Sometimes it happened every minute so I can't fill forms.
 

TwinHeadedEagle

Removal Expert
MalwareTips Staff
Verified
Joined
Mar 8, 2013
Messages
22,323
OS
Windows 10
Antivirus
ESET
#16
Can you expand that svchost tree and make a picture for me to see?
 

HyAnyway

New Member
Joined
Dec 18, 2017
Messages
10
OS
Windows 7
#17
Oh I'm sorry but it's a lot and I can't remember what I clicked, so I don't know what svchost I should expand.
 

TwinHeadedEagle

Removal Expert
MalwareTips Staff
Verified
Joined
Mar 8, 2013
Messages
22,323
OS
Windows 10
Antivirus
ESET
#18
Fix with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your Desktop.
  • Right-click on
    icon and select
    Run as Administrator to start the tool.
  • Accept the Terms of use.
  • Wait until the database is updated.
  • Click Scan.
  • When finished, please click Clean.
  • Your PC should reboot now.
  • After reboot, logfile will be opened. Copy its content into your next reply.

Note: Reports will be saved in your system partition, usually at C:\Adwcleaner



Please download Zemana AntiMalware and save it to your Desktop.
  • Install the program and once the installation is complete it will start automatically.
  • Without changing any options, press Scan to begin.
  • After the short scan is finished, if threats are detected press Next to remove them.
Note: If restart is required to finish the cleaning process, you should click Reboot. If reboot isn't required, please restart your computer manually.
  • Open Zemana AntiMalware again.
  • Click on
    icon and double click the latest report.
  • Now click File > Save As and choose your Desktop before pressing Save.
  • The only left thing is to attach saved report in your next message.
 

HyAnyway

New Member
Joined
Dec 18, 2017
Messages
10
OS
Windows 7
#19
# AdwCleaner 7.0.6.0 - Logfile created on Thu Jan 04 11:48:08 2018
# Updated on 2017/21/12 by Malwarebytes
# Database: 01-03-2018.1
# Running on Windows 10 Home (X64)
# Mode: scan
# Support: Customer Support & Help Center

***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

No malicious folders found.

***** [ Files ] *****

No malicious files found.

***** [ DLL ] *****

No malicious DLLs found.

***** [ WMI ] *****

No malicious WMI found.

***** [ Shortcuts ] *****

No malicious shortcuts found.

***** [ Tasks ] *****

No malicious tasks found.

***** [ Registry ] *****

No malicious registry entries found.

***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries.

***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries.

*************************



########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt ##########
 

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