Desperately needing assistance removing what seems to be a very forceful being caused by strojan/s?

[kateatendswit]

Not sure if attachments were completed because this pops up when i try install malaware any kind of protection...No access to security settings. Avast rescue disc scan found "" Adware virus and removed them.. TDss found nothing .... I am dealing with something ......many somethings that has exhausted me .... I feel defeated and totally scared that everything is riddled and poisoned by this strong and very clever ....thing,things , ????
Any kind of guidance or help would be so very helpful..... As much as i think this thing has won and done far too much damage ...There is still a part of me that does not want it to win.... Just need sone professional help when i keep hitting walls ... But alsdo dont want to have computer on to have it damaged further... Thank thank Thankyou kindly .

 

[TwinHeadedEagle]

Hello,

Can you run FRST from Safe Mode and generate both reports?

 

[kateatendswit]

Oh yes ... Bare with me whilst i do that for you . I am on borrowed laptop at moment. thought it was safer. I will go to mine now and try and do them in safe mode. thank you thank you

 

[kateatendswit]

Was able to start in safe mode and began scan... All was going well . First time it looked like it was not being interfered with. But then same error box appears " Farbar rec system error missing dll..I here are files that were on desktop

 

[kateatendswit]

I tried once again in safe mode and this time another error box came up. But i can see it is still scanning in background which it usually does not do
error box says "Auto it error
Line 8099 Subscript used on nonn accessible variable.tight I shall sit tight until further instructions... And again , thank you kindly

 

[kateatendswit]

Hello,

Can you run FRST from Safe Mode and generate both reports?

Sorry I'm not sure if you got my messages because I just realised i posted them instead of hitting reply... Apologies.. Very exhausted but so SO very grateful someone has heard my despair....

 

[TwinHeadedEagle]

Can you run this?

System File Checker

• Press the
  
  on your keyboard. Type cmd and right click >> Run as Administrator.
• Copy/Enter the command below and press Enter:

• sfc /scannow

• Windows will begin with system scan.
• When done, please reboot your system.

System File Checker report:

• Press
  
  + R on your keyboard at the same time. Type cmd and click OK.
• Copy/Enter the command below and press Enter:

• findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"

• Attach sfcdetails.txt from your Desktop in your next reply.

 

[kateatendswit]

Can you run this?

System File Checker

• Press the
  
  on your keyboard. Type cmd and right click >> Run as Administrator.
• Copy/Enter the command below and press Enter:

• sfc /scannow

• Windows will begin with system scan.
• When done, please reboot your system.

System File Checker report:

• Press
  
  + R on your keyboard at the same time. Type cmd and click OK.
• Copy/Enter the command below and press Enter:

• findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"

• Attach sfcdetails.txt from your Desktop in your next reply.

sorry for late reply...had to rest eyelids . I will do above now and reply shortly.
Attempted above but it does not begin scan because it says "code is not recognized as command ....etc.. Am I missing something ?

 

[kateatendswit]

Sorry my wrong .. i read incorrectly. bare with me and i will do requested methods again.

 

[kateatendswit]

It is doing scan now and will send as soon as its completed .....I hope your still there it is @ %50 now.

 

[kateatendswit]

sorry for late reply...had to rest eyelids . I will do above now and reply shortly.
Attempted above but it does not begin scan because it says "code is not recognized as command ....etc.. Am I missing something ?

I did scan , rebooted but it is saying FINDSTR : cannot open log etc ?

 

[kateatendswit]

Am I entering this exact text
findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"

Is this correct ?

 

[kateatendswit]

Not sure if your still there? I kept getting could not get log with above command ....
There was a sfc file on desktop so I have uploaded it for you. I have also attached a copy of results I got when i ran command with admin rights in cmd

I am really frightened this / these awful viruses have got all the power.... each second passes and i feel so powerless

 

[kateatendswit]

I have no idea what to do next? Being new here along with time zone differences I'm not sure what happens ..do i go to another section for continued help
Any advice , direction , thoughts would be a godsend to me as i enter my 3 week of battling.Is it so severe ( the force of whatever has consumed my computer ) that i have to stop everything.... ? I know its beaten me down .

 

[TwinHeadedEagle]

Can you now run FRST and get two reports?

 

[kateatendswit]

Can you now run FRST and get two reports?

Hello,have uploade FRST reports. But again it stopped running with that error box coming up again. But this is what I got.
Thank you

 

[kateatendswit]

All attempts at installing Malwarebytes, Zemana,etc just get stopped... and my avast.... This makes it so hard because I know those products could at least help me in starting to fight this. I shall sit tight until further advice . Thank you kindly

 

[kateatendswit]

these are the many processes running in tsk mng. And of more concern the user symbols. ?

 

[TwinHeadedEagle]

I have no idea what is happening with your system, but I don't see obvious sings of malware. It seems that your system is damaged beyond repair, so I should suggest you to reinstall it. There is no way I can help you like this.

 

[kateatendswit]

I have no idea what is happening with your system, but I don't see obvious sings of malware. It seems that your system is damaged beyond repair, so I should suggest you to reinstall it. There is no way I can help you like this.

So why did my anti virus mysteriously go? And do you have any thoughts on why i cant run malwarebytes etc or even install a new av security?