Details emerge on CommonSpirit’s ‘IT security incident’ (Medical records for US Hospitals)

TedCruz

Level 5
Thread author
Aug 19, 2022
176
QUOTE from one of the docs:

From a doctor, please avoid St. Luke’s hospital this week​


We haven’t had access to our electronic medical record system for over a week. For those who don’t know, we rely on our electronic record systems for basic things like where our patients are located, what happened to them since admission, what their medical history is and also what orders we want our nursing staff to carry out. Common spirit, the parent company for St Luke’s, has been under a ransomware attack for over a week. They keep canceling all in person meetings, we are banned from recording any virtual meetings.
We don’t know when we’ll have access to the electronic medical records system again. In the Interim- patient locations are getting lost, critical lab results come back after 12 hours and medications are getting missed. I would not take my family member there right now, please confirm that the electronic medical record situation is fixed before you entrust your care over to St Luke’s. It’s not their fault per se, but keeping it hush and pretending everything is ok, is not putting patients first.
TLDR St Luke’s electronic medical system is under attack and not available.
Hospital is in survival mode. We are all learning how to work without electronic systems which means that blood work isn’t done on time, critical results don’t come back on time, medications don’t get started or get given. It’s all below the standard of care and something that never would never be acceptable if electronic medical record system was working.
 
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