Sherman

New Member
Ads by dns unlocker keep appearing in my chrome browser and giving me many pops up. I check and cleared all my chrome extension but nothing helps. use hitman pro to remove some of the suspicious programme but the problem still persists. i have uploaded the scan report as attached. Thanks in advance for the help.
 

Attachments

TwinHeadedEagle

Removal Expert
Verified
Staff member
Hello,


Please download Zemana AntiMalware and save it to your Desktop.
  • Install the program and once the installation is complete it will start automatically.
  • Without changing any options, press Scan to begin.
  • After the short scan is finished, if threats are detected press Next to remove them.
Note: If restart is required to finish the cleaning process, you should click Reboot. If reboot isn't required, please restart your computer manually.
  • Open Zemana AntiMalware again.
  • Click on
    icon and double click the latest report.
  • Now click File > Save As and choose your Desktop before pressing Save.
  • The only left thing is to attach saved report in your next message.
 

Sherman

New Member
the dns unlocker does not seems to appear from chrome after the scan and removal. However, it still keep re-directing to other unkonown website.
 

TwinHeadedEagle

Removal Expert
Verified
Staff member
Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.
  • Right-click on
    icon and select
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition.txt option is checked.


  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
Please attach report into your next reply.
 

TwinHeadedEagle

Removal Expert
Verified
Staff member
Fix with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your Desktop.
  • Right-click on
    icon and select
    Run as Administrator to start the tool.
  • Accept the Terms of use.
  • Wait until the database is updated.
  • Click Scan.
  • When finished, please click Cleaning.
  • Your PC should reboot now.
  • After reboot, logfile will be opened. Copy its content into your next reply.

Note: Reports will be saved in your system partition, usually at C:\Adwcleaner
 

Sherman

New Member
Hi,
My laptop seems fine at the moment, does not have any more issues with the DNSUnlocker Malware on Chrome Browser. It seems that it have been removed after the FarBar recovery tool. Do you have any idea which programme or malware that had been removed solved this problem? So maybe i could avoid or delete the malware that appeared next time round. Thanks for the help.
 

TwinHeadedEagle

Removal Expert
Verified
Staff member
It wasn't removed by Farbar because we only used its Scan options. Some malware settings were removed by Zemana AntiMalware.