Gandalf_The_Grey
Level 76
Thread author
Verified
Honorary Member
Top Poster
Content Creator
Well-known
- Apr 24, 2016
- 6,505
Dutch source: nos.nlDue to a wrong software update, owners of a certain type of AEG combi microwave have not been able to use their device for two weeks. Because of the error, the combi microwave thinks it is a steam oven, and that problem cannot be solved remotely.
The affected ovens have been displaying an error message since 3 March
"A mechanic really has to come by with a USB stick," says the Electrolux spokesperson. The company wants to call all affected users no later than March 21 to schedule a free appointment. "We find it very annoying and we want to solve it as quickly as possible."
The company is investigating why a wrong update was sent, and also how to prevent the contact with the Wi-Fi from being broken as a result.