Fake Google Chrome processes named wgjbmmc.exe *32 in task manager slowing computer down

[Macs]

The process name is listed as wgjbmmc.exe *32 in task manager.
When I 'Open file location' it is located at...
C:\Users\USERNAME\AppData\LocalLow\EmieUserList\pgngpdf\zhgekhrmttku

I attached the FRST results files.

Thank you

 

[argus]

Hello.


Uninstall Microsoft Security Essentials



1. Open notepad and copy/paste the text present inside the code box below.
To do this highlight the contents of the box and right click on it. Paste this into the open notepad.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system

Start
HKU\S-1-5-21-2545292765-1230149573-3276927781-1001\Software\Classes\.exe:  =>  <===== ATTENTION!
HKLM-x32\...\Run: [] => [X]
HKU\S-1-5-21-2545292765-1230149573-3276927781-1001\...\Run: [Wkudeas] => regsvr32.exe /s "C:\Users\Jeff\AppData\Local\{CB212118-3492-4DED-963D-DAB6283A1E07}\Wkudeas.dll" <===== ATTENTION
HKU\S-1-5-21-2545292765-1230149573-3276927781-1001\...\MountPoints2: {08c6c7e4-0e4a-11e0-9774-96bca1c77bb5} - G:\setup.exe -a
HKU\S-1-5-21-2545292765-1230149573-3276927781-1001\...\MountPoints2: {e5848bdb-fdad-11e1-8325-8bf135db7bca} - G:\setup.exe -a
SearchScopes: HKLM - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKLM - {C69147BC-0DE3-470F-9D13-13BFFC7C77BA} URL = http://www.ask.com/web?q={searchterms}&l=dis&o=ushpl
SearchScopes: HKLM-x32 - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKLM-x32 - {C69147BC-0DE3-470F-9D13-13BFFC7C77BA} URL = http://www.ask.com/web?q={searchterms}&l=dis&o=ushpl
EmptyTemp:
End

2. Save notepad as fixlist.txt to your Desktop.
NOTE: => It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.


3. Run FRST/FRST64 and press the Fix button just once and wait.
If the tool needed a restart please make sure you let the system to restart normally and let the tool completes its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply.
Note: If the tool warned you about the outdated version please download and run the updated version.





================= Next ==================






Please download AdwCleaner by Xplode and save to your Desktop.

Double click on AdwCleaner.exe to run the tool.

• Click on the Scan button.
• After the scan has finished click on the Clean button.

Press OK when asked to close all programs and follow the onscreen prompts.
Press OK again to allow AdwCleaner to restart the computer and complete the removal process.

• After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
• Post logfile will also be saved in the C:\AdwCleaner folder.

 

[Macs]

Argus, Thanks for your assistance in tackling this issue.

I removed Microsoft Security Essentials, copied fixlist.txt to my desktop and started FRST64.

It has been running close to 7 hours, the computer has been running so slow, that I wasn't surprised it would take longer than expected but this seems too extreme.

Any suggestions on what to do at this point? Stop and restart?

 

[Macs]

It finally finished (approx. 11 hours) and I ran the remaining steps. Posted are the logs.

I started the task manager and voila, no fake google chrome processes.

I did note one other piece of information. There are 2 rundll32.exe processes running that do not respond to the 'Open file location' in task manager.

 

[argus]

Re-run FRST and clickc scan

 

[Macs]

Here is the log from the re-run.

 

[argus]

Is everything ok now?

Rundll32.exe is legitimate process

 

[Macs]

Yes, everything is working much faster and nothing has re-installed itself.

Thanks so much for your assistance!

 

[argus]

• The following will implement some post-cleanup procedures:

=> Please download DelFix by Xplode to your Desktop.

Run the tool and check the following boxes below;

Remove disinfection tools

Create registry backup

Purge System Restore
Click Run button and wait a few seconds for the programme completes his work.
At this point all the tools we used here should be gone. Tool will create an report for you (C:\DelFix.txt)

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.