Garmin services and production go down after ransomware attack

pablozi

Level 26
Verified
Trusted
Jun 14, 2011
1,546
Smartwatch and wearables maker Garmin has shut down several of its services today to deal with a ransomware attack that has encrypted its internal network and some production systems.
The company is currently planning a multi-day maintenance window to deal with the attack's aftermath, which includes shutting down its official website, the Garmin Connect user data-syncing service, and even some production lines in Asia.
In messages shared on its website and Twitter, Garmin said the same outage also impacted its call centers, leaving the company in the situation of being unable to answer calls, emails, and online chats sent by users.
The incident didn't go unnoticed today and has caused lots of headaches for the company's customers, most of which rely on the Garmin Connect service to sync data about runs and bike rides to Garmin's servers, all of which have been down today.
 

danb

From VoodooShield
Verified
Developer
May 31, 2017
832
This truly makes me sick to my stomach, Garmin is right up the street from me and I know people who work there. Ransomware will continue to thrive until we decide that filters are simply not enough, and I believe we are close to that point. BTW, they are a 3.8B company, they make tons of stuff and are much larger than anyone would imagine.
 

upnorth

Moderator
Verified
Staff member
Malware Hunter
Jul 27, 2015
4,136
The American GPS and fitness-tracker company Garmin is dealing with the aftermath of a ransomware attack, the BBC has confirmed. Owners of its products had been unable to use its services since Thursday.
 

plat1098

Level 23
Verified
Sep 13, 2018
1,204
Latest article from Bleeping Computer. What caught my eye: there are now ransomware negotiation companies--not certain whether Garmin utilized such a firm. Another cottage industry,? 🤨 Well, they can stand to make hefty commissions on these kinds of dirty transactions.

 
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