Government software provider Tyler Technologies hit by ransomware

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Leading government technology services provider Tyler Technologies has suffered a ransomware attack that has disrupted its operations.

Tyler Technologies is one of the largest U.S. software development and technology services companies dedicated to the public sector.

With a forecasted $1.2 billion in revenue for 2020 and 5,500 employees, Tyler Technologies provides technical services for local governments in many states in the USA.

Starting earlier today, Tyler Technologies' website began to display a maintenance message, and their Twitter account tweeted that they were having technical difficulties.
 

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silversurfer

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In an email sent late last night from Tyler Technologies and seen by BleepingComputer, CIO Matt Bieri is warning customers that "Tyler credentials" used for remote access were reported as being used to perform suspicious logins.

"We apologize for the late-night communication, but we wanted to pass along important information as soon as possible. We recently learned that two clients have reported suspicious logins to their systems using Tyler credentials. Although we are not aware of any malicious activity on client systems and we have not been able to investigate or determine the details regarding these logins, we wanted to let you know immediately so that you can take action to protect your systems," Tyler Technology CIO Matt Bieri emailed clients.

It is not known if these reports of suspicious activity are related to the recent ransomware attack, but to be safe, they are advising their clients to change all passwords for accounts used by Tyler Technologies.

"Given this new information, and if you haven’t already done so, we strongly recommend that you reset passwords on your remote network access for Tyler staff, and the credentials that Tyler personnel would use to access your applications, where applicable. Although we do not have enough information to know whether this evening’s reports of suspicious activity are related to the ongoing investigation of unauthorized access to Tyler’s internal systems, we believe precautionary password resets should be implemented," the email advised.
 

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someone in comments of another news website is claiming that they have unlimited money to invest on their IT Security and they do it more than any other company.

i'm not sure why bad guys are always smarter ones
the good guys of this industry are just getting outplayed repeatedly.. or at least the technology that they rely on.
maybe that's the problem, good guys rely on the technologies they make and bad guys actually do the work themselves and well every technology has it's own bugs so the hackers can always find a way through.
well, keep investing more money on creating more technology and useless softwares Antivirus Companies. we'll see who win the game.
 
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someone in comments of another news website is claiming that they have unlimited money to invest on their IT Security and they do it more than any other company.

i'm not sure why bad guys are always smarter ones
the good guys of this industry are just getting outplayed repeatedly.. or at least the technology that they rely on.
maybe that's the problem, good guys rely on the technologies they make and bad guys actually do the work themselves and well every technology has it's own bugs so the hackers can always find a way through.
well, keep investing more money on creating more technology and useless softwares Antivirus Companies. we'll see who win the game.
Yes, you can say that
Sometimes the protection software fails to stop malicious attacks.
 
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