Privacy News Great Western Railway asks users to reset passwords due to a security breach

Faybert

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Jan 8, 2017
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The British train company Great Western Rail announced it has suffered a security breach that affected at least 1,000 accounts out of more than a million.

The company owned by the FirstGroup transport business runs trains between London, Penzance, and Worcester

Great Western Rail is urging affected customers to change the password used to access the GWR.com portal, it also informed the UK Information Commissioner’s Office.

Attackers used credential stuffing to access the accounts, this means that hackers attempted to access the accounts by using credentials leaked from other data breaches.

The company is now extending the incident response measure to other account holders.

“We have identified unauthorised automated attempts to access a small number of GWR.com accounts over the past week,” a spokesman told the BBC.

“While we were able to shut this activity down quickly and contact those affected, a small proportion of accounts were successfully accessed.”

“The success rate of the automated logins was extremely low, suggesting any passwords used were likely harvested elsewhere,”

In the following image is reported a data breach notification received by a customer.
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