Solved hao360 cant be removed even though removal steps are done

[evilxy]

STEP 1: Remove Hao.360.cn redirect with AdwCleaner
STEP 2: Remove Hao.360.cn browse hijacker Junkware Removal Tool
STEP 3: Clean up the various Windows shortcuts that have been hijacked by Hao.360.cn virus [cant be done. my properties doesnt have the extra links behind]
STEP 4: Remove Hao.360.cn virus with Malwarebytes Anti-Malware Free
STEP 5: Double-check for the “Hao.360.cn” malware with HitmanPro
(OPTIONAL) STEP 4: Scan your computer with Zemana AntiMalware [detected the virus but failed to remove] SEE ATTACHED , previously firefox url was in zemana too, but somehow it got removed.
(OPTIONAL) STEP 5: Reset your browser to default settings
DongFang input was installed and uninstalled but nothing else has happened until this time. Is it due to my McAfee recently expired and I have not download free AVG? Please help! Thanks!

 

[TwinHeadedEagle]

Hello,

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition.txt option is checked.
  
  
  
  
  
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please attach report into your next reply.

 

[evilxy]

Hi!!

Thank goodness for your reply. I thought nobody knows the solution! Phew!
I cleared all download history and stuff from chrome, uninstall and reinstall but none works.

I have uploaded the files. Hope it helps!!
PS if you need me to scan using the apps in the steps again, the trial version are expiring in 4 days!

Awaiting for your reply!

Thanks once again!





QUOTE="TwinHeadedEagle, post: 551480, member: 6533"]Hello,

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition.txt option is checked.
  
  
  
  
  
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please attach report into your next reply.[/QUOTE]

 

[TwinHeadedEagle]

First of all, you must not have more than one Antivirus on your computer. Uninstall either McAfee or AVG.

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[evilxy]

Hi
attached here! sorry for the late reply. After fixing with the tool, I restarted and launch chrome but that hao page is still there
Thanks so much for helping.

 

[TwinHeadedEagle]

Is the problem only with Google Chrome?

 

[evilxy]

Hi
Yes I just tried all three browsers, Right now it is just google chrome infected. Previously firefox got it too but after updating it was fixed.
Thanks for helping!

 

[TwinHeadedEagle]

Can you reinstall Google Chrome?

 

[evilxy]

Hello!
Yay u did it!!!!!
I uninstall chrome, together the browser setting and history. Restart, run the fix scan again just in case, install new google chrome and its gone!!! Although bookmarks and stuffs are gone and cant be recovered but its ok! Happy that the virus is gone!
Thanks so much for your help and guiding!!!!

 

[TwinHeadedEagle]

Since there are no more problems, we can declare this PC clean

Now, we can proceed with post-cleanup procedures. Let's remove my tools and create a new, non infected restore point concurrently deleting old ones.


Step 1. - Creation of system restore point and tools removal.


Download DelFix by Xplode and save it to your desktop.

• Run the tool by right click on the
  
  icon and Run as administrator option.
• Make sure that these ones are checked:
  • Remove disinfection tools
  • Purge system restore
  • Reset system settings
• Push Run and wait until the tool completes his work.
• All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt). I don't need it for review.

Tool deletes old system restore points and creates a fresh system restore point after cleaning.


Step 2. - Tips and tricks to keep your computer clean, safe and in a good shape.


Security tips - highly recommended reading:

• Simple and easy ways to keep your computer safe and secure on the Internet

Maintenance tips:

• Optimize Windows for better performance

Additional software that I personally use and install on all my clients devices:

• Zemana AntiMalware (paid version highly recommended) - to work as a supplement for your antivirus but with excellent remediation and protection
• Zemana AntiLogger - keep everything you type on keyboard out of sight of bad guys trying to steal your credantials
• Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.
• McShield - to prevent infections spread by removable media.
• Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.
• CryptoPrevent - tool for protection against Cryptolocker and similar ransomware infections.
• Adblock - to surf the web without annoying ads!
• Qualys BrowserCheck - cloud service that scans your browsers and plugins to see if they’re all up-to-date.

My help is free for everybody.
If you're happy with the help provided and/or wish to show your appreciaton, please consider a donation:
Thank you!​

Stay safe,
TwinHeadedEagle