Advice Request Heimdal license and reinstall OS

Please provide comments and solutions that are helpful to the author of this topic.

Thales

Level 15
Thread author
Verified
Top Poster
Well-known
Nov 26, 2017
708
Found this and because I regularly update my OS and try new things I will have to contact the support often.
What is your experience with this thing, do they response quickly?

"You need to contact our support team and they will remove the old/unused device from the database so you can activate the license again on the newly installed OS or computer. To do this, send an email at support@heimdalsecurity.com "
 

Divine_Barakah

Level 29
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Top Poster
Well-known
May 10, 2019
1,854
Their customer service is very nice and one of the fastest. I contact them and they respond withing one hour. I have contacted them regarding the right-scan issue but they are still investigating the issue. Regarding license activation, I believe they will help you in no time.
 

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