Solved hello guys I'm new here and need some help with browser hijacker called PUM.Hijack.HomepageControl

Status
Not open for further replies.

ih8hijacks

Level 1
Thread author
Verified
Oct 11, 2014
22
Hi fellow wise man and infected PC users, I'm new at this forum and found it very helpful, I'm asking your help today for the following reason: last Friday I was at work (I'm a maintenance guy at a school) and some kid asked me to lend my PC so I said go ahead you can use it, I have to say that I was not watching, and the kid was unsupervised, as it only took less than 1 minute since he only copied some homework file from Facebook to his (now I know) infected usb, so I got back to my PC and everything went fine until I opened Firefox.... HOLYYYYYYYYY!!!
all it did was redirecting me to this site "http://login.lataminternet.com/search.php?q=" and intermediately checked my usb ports and all my files had a little shortcut arrow and started generating hidden normal folders, and renamed visible ones with folders with shortcuts putting all my good files inside a hidden folder called .TRASHES and regenerating another empty folder with the number 687 and I knew for certain that the kid infected my laptop... of course I got really mad at the kid but after all he was a first grader and I'm pretty sure he didn't do it on purpose, so next step was eset smart security, malware bytes, Norton, and kapersky, all of them with up-to-date definitions and the only one that kind of found something was Norton but it didn't really remove nothing I guess... luckily (or maybe all those scans did something) the virus allowed me to visit malware removal sites and the .trashed folder and folders with shortcut arrows disappeared and my usb ports are fine again so I went ahead on the internet and I found this:
http://malwaretips.com/blogs/remove-browser-redirect-virus/
I tried all of the solutions found there and some detected something but again didn't remove fully the infection the only one that helped me track something was rogue killer and that thing was a so called pum.hijack.homepagecontrol and I got a hint of what I kinda guess I'm dealing with, next step for me and my little knowledge in this matter was hijack this which is a tool I use since 15 years ago if I can recall right and did the scan and erased only the entries with "http://login.lataminternet.com/search.php?q=" all of this on safe mode under win 7 ultimate 64bit restarted and that damn page was there again, (REALLY sorry, little frustrated) redo the process, reappeared on different locations every time, sorry again it took this long but that is my little dilemma with this browser hijacker, I've been looking for a solution non-stop since yesterday and I found you guys, hope you can help solve my issue, and sorry for being so repetitive and also my lame English, I'm not very skilled at it, I hope I could have explained myself.
I'll attach the farbar and the hijack this logs as requested on the site rules for helping each other

THANK YOU VERY MUCH.


P.D. Almost forgot to mention... ALL of my usb ports have the auto-run feature deactivated, but I guess that doesn't matter if you click only once one of the created folders by the virus with an shortcut arrow
 

Attachments

  • FRST.txt
    167.4 KB · Views: 181
  • Addition.txt
    37.2 KB · Views: 196
  • hijackthis.log
    23 KB · Views: 107

ih8hijacks

Level 1
Thread author
Verified
Oct 11, 2014
22
UPDATE:

it seems like I finally removed every trace form the OS partition and Firefox and chrome, since none of them display the redirection anymore, and antivirus software detects nothing (not like they did anything from the start) but what I'm trying to say is that my PC is fine BUT STILL and I put this in capital letters STILL get the login.lataminternet. com/s earch.php?q" under internet explorer every time I type any address on the address bar, it just goes there and its like that every time I try typing a normal site on the address bar so I'm guessing the infection is gone but the http://login. lataminternet .com/search.php? is somewhere on the registry and I can't find it, can some of the experts guys here help me out? that will be really nice. PLEASE GUYS, that will be my last request.
 
Last edited by a moderator:

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Hello,



They call me TwinHeadedEagle around here, and I'll be working with you.



Before we start please read and note the following:
  • At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
  • Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
  • Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
  • Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.
  • All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
  • If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
  • I visit forum several times at day, making sure to respond to everyone's topic as fast as possible. But bear in mind that I have private life like everyone and I cannot be here 24/7. So please be patient with me. Also, some infections require less, and some more time to be removed completely, so bear this in mind and be patient.
  • Please stay with me until the end of all steps and procedures and I declare your system clean. Just because there is a lack of symptoms does not indicate a clean machine. If you solved your problem yourself, set aside two minutes to let me know.
  • Please attach all report using
    fjqb1h.png
    button below. Doing this, you make it easier for me to analyze and fix your problem.

  • Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.
  • If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.




51a612a8b27e2-Zoek.png
Scan with ZOEK

Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

  • Right-click on
    51a612a8b27e2-Zoek.png
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
  • Wait patiently until the main console will appear, it may take a minute or two.
  • In the main box please paste in the following script:
    Code:
    createsrpoint;
    autoclean;
    ffdefaults;
    emptyalltemp;
    ipconfig /flushdns;b
  • Make sure that Scan All Users option is checked.
  • Push Run Script and wait patiently. The scan may take a couple of minutes.
  • When the scan completes, a zoek-results logfile should open in notepad.
  • If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

Post its content into your next reply.
 

ih8hijacks

Level 1
Thread author
Verified
Oct 11, 2014
22
Here's the log file generated by zoek
 

Attachments

  • zoek-results.txt
    5.8 KB · Views: 328

ih8hijacks

Level 1
Thread author
Verified
Oct 11, 2014
22
first, thank you for your fast reply, and secondly I have "partial control" in internet explorer you see, now, every time I open IE and change the config settings for the start page on IE to google it starts immediately and doesn't change anything also my start page is google again, thanks...

BUT

the "http://login.lataminternet.com/search.php?q=" appears again if I type anything on the address bar without the preceding www. and .com after that, example: http://login.lataminternet.com/search.php?q=anything or http://login.lataminternet.com/search.php?q=nothing or even http://login.lataminternet.com/search.php?q=google

I hope I could explain myself, if not please tell me and I'll do a screen capture video so you can see, I guess that's the last trace of the infection on my computer, can you help me with that my friend? BTW that does not happen on firefox or chrome only in explorer.
 

ih8hijacks

Level 1
Thread author
Verified
Oct 11, 2014
22
damn! it's still there, but somehow hijack this does not display it, or if I perform a registry search it seems to be nowhere, any ideas where could it hide?
 

ih8hijacks

Level 1
Thread author
Verified
Oct 11, 2014
22
UPDATE:

FINALLY!!! just found the keys in the registry with that s**** site and its now totally removed from my machine, I replaced it with google,
they were on HKEY_CURRENT_USER typed urls and another location I can't recall, and with that my friend I can give finalization to this topic and close it for good and I hope my experience help others, if you work at a school never lend the kids your pc's or at least keep an eye on them :D:D:D:D

thank you very much TwinHeadedEagle, let me buy a beer with a donation, or a coffee, whatever you wish...
THANK YOU AGAIN FOR YOUR VALUABLE TIME. ;)
 

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Glad I could help. We will delete all used tools and I'll give you some tips to harden your security and learn how to protect yourself :)


Recommended reading:
icon_exclaim.gif
MUST READ - security tips:

icon_exclaim.gif
MUST READ - general maintenance:


The Importance of Software Updating:

In order to stay protected it is
very important that you regularly update all of your software. Cybercriminals depend on the apathy of users around software updates to keep their malicious endeavor running.

Operating systems, such as Windows, and applications, such as Adobe Reader or JAVA, are used by tens of millions of computers and devices around the world, making them a huge target for cybercriminals. Downloading updates and installing them can sometimes be tedious, but the advantages you get from the updates are certainly worth it.




Recommended additional software:
icon_arrow.gif
TFC - to clean unneeded temporary files.
icon_arrow.gif
Malwarebytes' Anti-Malware - to scan your system from time to time in search for malware.
icon_arrow.gif
Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.
icon_arrow.gif
McShield - to prevent infections spread by removable media.
icon_arrow.gif
Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.
icon_arrow.gif
FiheHippo.com Update Checker - to keep your programs up-to-date.
icon_arrow.gif
Adblock - to surf the web without annoying ads!



Post-cleanup procedures:


Download DelFix by Xplode and save it to your desktop.
  • Run the tool by right click on the
    51a5ce45263de-delfix.png
    icon and Run as administrator option.
  • Make sure that these ones are checked:
    • Remove disinfection tools
    • Purge system restore
    • Reset system settings
  • Push Run and wait until the tool completes his work.
  • All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt)
The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.



My help is free for everybody.
If you're happy with the help provided and/or wish to buy me a beer for the assistance you received, then you can consider a donation:
Thank you!​




Stay safe,
TwinHeadedEagle :)
 
  • Like
Reactions: _CyberGhosT_
Status
Not open for further replies.

About us

  • MalwareTips is a community-driven platform providing the latest information and resources on malware and cyber threats. Our team of experienced professionals and passionate volunteers work to keep the internet safe and secure. We provide accurate, up-to-date information and strive to build a strong and supportive community dedicated to cybersecurity.

User Menu

Follow us

Follow us on Facebook or Twitter to know first about the latest cybersecurity incidents and malware threats.

Top