Solved Help! Settings keeping popping up in SafeZone Avast browser

[Trysoft]

i have gotten sz browser a few months ago after downloading avast premier which looks to be like to be a modified version of chrome. I recently also got infected by several adwares like ghoskwa and others like patch.dll and i have followed recommended procedures for removal. But Avast! this did not happen. i have scanned with malwarebytes, hitmanpro, adwcleaner, avast browser cleanup. Adwcleaner keeps popping up with search-delta-home but i never see it on my explorer,edge,chrome or sz. avast browser cleanup keeps coming up with "istartsurf" on my browser repeatedly. Whenever i open up browsers the settings keep coming up for default programs.




# AdwCleaner v6.021 - Logfile created 16/10/2016 at 10:05:01
# Updated on 06/10/2016 by ToolsLib
# Database : 2016-10-15.3 [Server]
# Operating System : Windows 10 Home (X64)
# Username : Wenchu - WENCHU889
# Running from : C:\Users\Wenchu\Desktop\adwcleaner_6.021.exe
# Mode: Scan
# Support : ToolsLib



***** [ Services ] *****

No malicious services found.


***** [ Folders ] *****

No malicious folders found.


***** [ Files ] *****

No malicious files found.


***** [ DLL ] *****

No malicious DLLs found.


***** [ WMI ] *****

No malicious keys found.


***** [ Shortcuts ] *****

No infected shortcut found.


***** [ Scheduled Tasks ] *****

No malicious task found.


***** [ Registry ] *****

No malicious registry entries found.


***** [ Web browsers ] *****

No malicious Firefox based browser items found.
Chrome pref Found: [C:\Users\Wenchu\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] - hxxp://search.delta-homes.com/webfavicon.ico

*************************

C:\AdwCleaner\AdwCleaner[C0].txt - [10099 Bytes] - [08/10/2016 12:55:01]
C:\AdwCleaner\AdwCleaner[C2].txt - [1248 Bytes] - [09/10/2016 10:15:38]
C:\AdwCleaner\AdwCleaner[S0].txt - [10281 Bytes] - [08/10/2016 12:51:38]
C:\AdwCleaner\AdwCleaner[S1].txt - [1380 Bytes] - [09/10/2016 10:08:21]
C:\AdwCleaner\AdwCleaner[S2].txt - [1374 Bytes] - [16/10/2016 10:05:01]

########## EOF - C:\AdwCleaner\AdwCleaner[S2].txt - [1447 Bytes] ##########

 

[TwinHeadedEagle]

Hello,


Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press Scan button.
  
  
  
  
  
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

 

[Trysoft]

hi i have scanned with frst and thanks a lot for your help.

 

[Trysoft]

i have came across a persistent cookie on ccleaner that doesn't seem to want to be deleted. It is called www.googleapis.com and found on chrome. After some research, i found out that it is a malicious website. Help with this too?!

 

[TwinHeadedEagle]

Please download Zemana AntiMalware and save it to your Desktop.

• Install the program and once the installation is complete it will start automatically.
• Without changing any options, press Scan to begin.
• After the short scan is finished, if threats are detected press Next to remove them.

Note: If restart is required to finish the cleaning process, you should click Reboot. If reboot isn't required, please restart your computer manually.​

• Open Zemana AntiMalware again.
• Click on
  
  icon and double click the latest report.
• Now click File > Save As and choose your Desktop before pressing Save.
• The only left thing is to attach saved report in your next message.

 

[Trysoft]

hi, sorry for the long wait i was busy over the weekdays. I have scanned and had a peek at the settings which i turned on ' detect all browser extensions' to check for any extensions that i wanted to be deleted but it treats ANY extension to be harmful. Pls ignore this as this a novice mistake . thxs a lot

 

[TwinHeadedEagle]

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[Trysoft]

hi again i have scanned.

 

[Trysoft]

Hi sorry for the late response. I usually clean my computer with Ccleaner and even though i did it after FRST fix scan i still found the unremovable and persistant cookie www.googleapis.com .

 

[TwinHeadedEagle]

Don't pay attention to cookies, they are harmless. Is everything else okay now?

 

[Trysoft]

Should i remove any of my antimalware programs including your suggestions. i have avast premier but trial over, malwarebytes free, zemena antivirus, FRST, adwcleaner, hitmanpro, avast browser cleaner and ccleaner which im not sure if it is an antimalware software.
Thanks a lot for your help.

 

[TwinHeadedEagle]

Yes, you can remove them.


Since there are no more problems, we can declare this PC clean

Now, we can proceed with post-cleanup procedures. Let's remove my tools and create a new, non infected restore point concurrently deleting old ones.


Step 1. - Creation of system restore point and tools removal.


Download DelFix by Xplode and save it to your desktop.

• Run the tool by right click on the
  
  icon and Run as administrator option.
• Make sure that these ones are checked:
  • Remove disinfection tools
  • Purge system restore
  • Reset system settings
• Push Run and wait until the tool completes his work.
• All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt). I don't need it for review.

Tool deletes old system restore points and creates a fresh system restore point after cleaning.


Step 2. - Tips and tricks to keep your computer clean, safe and in a good shape.


Security tips - highly recommended reading:

• Simple and easy ways to keep your computer safe and secure on the Internet

Maintenance tips:

• Optimize Windows for better performance

Additional software that I personally use and install on all my clients devices:

• Zemana AntiMalware (paid version highly recommended) - to work as a supplement for your antivirus but with excellent remediation and protection
• Zemana AntiLogger - keep everything you type on keyboard out of sight of bad guys trying to steal your credantials
• Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.
• McShield - to prevent infections spread by removable media.
• Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.
• CryptoPrevent - tool for protection against Cryptolocker and similar ransomware infections.
• Adblock - to surf the web without annoying ads!
• Qualys BrowserCheck - cloud service that scans your browsers and plugins to see if they’re all up-to-date.

My help is free for everybody.
If you're happy with the help provided and/or wish to show your appreciaton, please consider a donation:
Thank you!​

Stay safe,
TwinHeadedEagle

 

[Trysoft]

ok i know this thread is closed but adwcleaner keeps picking up on a favicon_url : search-delta-home. Whenever i delete it it keeps coming back!

 

[Trysoft]

this is the log file

 

[TwinHeadedEagle]

You should reinstall Google Chrome.

 

[Trysoft]

ahhh sorry about this, im not sure if delfix is compatible with my windows 10. on the toolslib website its only compatible for earlier versions like 7, XP and 8.
sorry to bother you with the late reply on a SOLVED thread. thanks a lot. really mean it.