Please download Zemana AntiMalware and save it to your Desktop.
- Install the program and once the installation is complete it will start automatically.
- Without changing any options, press Scan to begin.
- After the short scan is finished, if threats are detected press Next to remove them.Note: If restart is required to finish the cleaning process, you should click Reboot. If reboot isn't required, please restart your computer manually.
- Open Zemana AntiMalware again.
- Click onicon and double click the latest report.
- Now click File > Save As and choose your Desktop before pressing Save.
- The only left thing is to attach saved report in your next message.
Scan with Farbar Recovery Scan Tool
Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.
Please attach report into your next reply.
- Right-click onicon and selectRun as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File).
- Make sure that Addition.txt option is checked.
- Press Scan button and wait.
- The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.