I don't know why I can't change any setting on my HitmanPro.alert. The UI doesn't show correct options.
Reboot doesn't solve the issue, tring to reinstall.Its a bug, reboot your PC
I have had it happen twice in about a 12 month span, both times I rebooted and it was fine.
If it persists or is frequent for you, try a reinstall
Just noticed too, yours is not activated, as a trial or through a full license,
That could be the issue as well. When it is activated through a trial, or key it will turn green and display the amount of days left, yours is clearly not activated and may be also why it is locked. See SS below.
Glad the problem is now resolved.Fixed reinstalling.
I think the bug starts when I changed my keyboard.
You shouldn't tamper with the security products services or processes like this since it may cause problems; e.g. termination while it is doing something -> potential problems later on. It's like terminating backup recovery software while it's trying to create a system image, it won't work when you try to use the saved progress because it didn't complete.open comand prompt or CMD as administrator for disable service:
sc stop hmpalertsvc
taskkill /IM hmpalert.exe /F
open comand prompt or CMD as administrator for enable service:
net start hmpalertsvc