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SOLVED HitmanPro Detects svchost.exe as suspicious, can't access HitmanPro Download

Discussion in 'Malware Removal Assistance' started by Argh, Jun 10, 2017.

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  1. Argh

    Argh New Member

    Joined:
    Jun 10, 2017
    Messages:
    4
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    0
    OS:
    Windows 10
    AV:
    Norton
    Operating System:
    Windows 10
    Are you using a 32-bit or 64-bit operating system?:
    64-bit (x64)
    Infection date and initial symptoms:
    6/6/17
    Current issues and symptoms:
    HitmanPro detected svchost.exe as a suspicious file, I downloaded HitmanPro from bleepingcomputer.com because I could not download it from the hitmanpro.com website in IE 11 or the latest version of Firefox, I kept getting a server not found error. My computer is slow at times, such as when I right click on the desktop to see the context menu.
    Steps taken in order to remove the infection:
    Ran Norton Anti-Virus full scan and HitmanPro. Norton found nothing and HitmanPro found the svchost suspicious. I did not clean it since I wanted to be sure it wasn't a false positive first.
    Logs added to help request:
    • FRST.txt
    • Addition.txt
    I have been a long time lurker at this site but have never posted before. I would like to thank you in advance for any help you can give me. Hello, nice to meet you all : ).
     

    Attached Files:

  2. TwinHeadedEagle

    TwinHeadedEagle Removal Expert
    Staff Member

    Joined:
    Mar 8, 2013
    Messages:
    20,853
    Likes Received:
    2,554
    AV:
    ESET
    Hello,


    Your computer isn't infected.
     
  3. Argh

    Argh New Member

    Joined:
    Jun 10, 2017
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    OS:
    Windows 10
    AV:
    Norton
     
  4. Argh

    Argh New Member

    Joined:
    Jun 10, 2017
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    4
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    OS:
    Windows 10
    AV:
    Norton
    Thank you. I guess malware is not keeping me from downloading HitmanPro from the HitmanPro site then. I'll keep troubleshooting.
     
  5. mekelek

    mekelek Level 12

    Joined:
    Feb 24, 2017
    Messages:
    587
    Likes Received:
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    OS:
    Windows 10
    AV:
    Kaspersky
    Happened to me too ,try with IExplorer or Edge.
     
  6. Argh

    Argh New Member

    Joined:
    Jun 10, 2017
    Messages:
    4
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    OS:
    Windows 10
    AV:
    Norton
    I tried IE and had the same problem, will try Edge. Thanks
     
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