L

LabZero

Guest
#2
Please follow these steps:

Start the device in Safe-Mode, there are two ways, if you can't with the first method then use the second one.

First method

Make sure the device is turned off.
Turn on the device normally via Power button.
Immediately after turning on the power, press and hold the VOLUME DOWN button until you see the unlock screen.
The safe mode will be indicated with a semi-transparent message "Safe Mode"

Second method

Make sure the device is turned off.
Turn on the device normally via Power button.
During boot, press and release continuously the "left soft touch" untl you see of the main screen of the phone.

Cattura.PNG


Now you are in safe mode

Go to Settings -> Apps (or Application Manager).
Now you must locate the infected application and this may have different names.. Here some of these: System Update, BaDoink, Video Player, Tube Mate, Network Driver System, Video Render, PornDroid.. Or one of the last applications you have installed that may have infected the device.
Press on the app and then on Uninstall.

Now restart the device again (not in Safe-Mode).

NOTE: if you are not able to press on Unistall tab, then here is how to proceed:

Go to Settings -> Security -> Device Administrators
Remove the flag from the application that you want to uninstall and press “Deactivate“.
Now you should see enabled the item “Uninstall”
 

Zeku

New Member
Joined
Feb 7, 2018
Messages
1
Operating System
Android
#4
Can someone please help me removed this fbi virus on my galaxy s6
 

RoboMan

Level 25
Content Creator
Verified
Joined
Jun 24, 2016
Messages
1,433
Operating System
Windows 10
Antivirus
#5
Can someone please help me removed this fbi virus on my galaxy s6
Hi @Zeku, if you have no option to go apst the lockscreen like to download a security tool to remove the malware from the Play Store, the best option would be to format your device or do a firmware flash.

To format your device:

1. Turn it off
2. Press simultaneously this buttons: power + volume up + home for a couple of seconds
3. Select the option to hard reset/format

This will lose all your information such as pictures, music and apps. But is the safest and most easy way to deal with malware.

The other option is to flash a stock firmware downloaded from Sammobile and flashed with Odin.

EDIT: oh wait this is a month old lol
 
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