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@ticklemefeet - This would be your best method to request their support, directly from the MB forum.Some years ago I bought two lifetime lic for Malwarbytes Premium. I can only find my info for one. Is there anyway I can get the info back for the second one?
Thanks
Isn't this the place where to manage lic keys also? Manage subscriptions in My Account | Official Malwarebytes SupportBut... if MBAM had user accounts where we could store all of our licenses... that would help immensely
Some years ago I bought two lifetime lic for Malwarbytes Premium. I can only find my info for one. Is there anyway I can get the info back for the second one?
Isn't this the place where to manage lic keys also? Manage subscriptions in My Account | Official Malwarebytes Support
It must have then changed since it allows me to access my lifetime license which was purchased several years ago from Newegg.Unless it recently changed, you can only use that portal if you purchased your MBAM licenses directly from MBAM.
That link worked. It shows I bought three lic. the one I bought in 2010 doesn't give a reference number but the two I bought in 2013 do. The odd thing is back then I was buying both the antimalware and anti-exploit seperate untill they combined them.If you purchased through cleverbridge from official website then Go to Customer Support Contact Page ( product loookup page) and enter the email id used while purchasing mbam.
@Lightning_Brian - I can only confirm that I was able to enter my lifetime license (purchased long ago from Newegg) at Malwarebytes | Sign in and it's now accessible in my account and correctly shown as a Lifetime Subscription.! Quite interesting!! So did I read right that we can now add in our lifetime licenses @Bill K ? Anyone else confirm? I'd like to do this, but don't want my lifetime license to go BAM into a yearly license... As that wouldn't be cool at all. I got two lifetime licenses from way way way back.
@ticklemefeet Glad you could iron things out.
All - what are your thoughts about contacting support about adding in lifetime licenses? Should we be weary of this in case the one day say "nope your license is now a yearly license"? My licenses are legit licenses and such - proof and all.