Assigned How to know why zemana blocked a file?

[Gal Levi]

So today I created a simple C program, that simply uses printf to print "Hello World Of C", and for some reason Zemana blocked it coz its a suspicious file.
I tried looking for the reason why it was triggered, but apparently it says nothing to the user, it just called my very sophisticated program a malware and nothing more.

So my conclusion is that Zemana just automatically blocks any .exe file of an unknown publisher, so for future uses, how can I know why zemana blocks a specific file?

thanks for the help.

 

[Janl1992l]

Have u turnt on pandora sandbox? that blocks all unknown executables automaticaly.

 

[Gal Levi]

Have u turnt on pandora sandbox? that blocks all unknown executables automaticaly.

yes I have, but since I download things quite often, I'd really like to know why things are blocked, is there any way to do that?

 

[Janl1992l]

yes I have, but since I download things quite often, I'd really like to know why things are block, is there any way to do that?

Not realy. Zemana want it as simple as possible for the costumers. if a malware is blocked, u just get a massage that it is blocked and nothing more. they removed the decision for "ask users what todo" too. i do not like the direction zemana is going thats a reason why i dont use it anymore.

 

[jamescv7]

Simply because the following files are marked for premature due to lack of information, no digital signature and less users to use it thus will mark malicious even unknown.

Zemana is not the only one but some other products to ensure safety for users.

 

[Gal Levi]

Simply because the following files are marked for premature due to lack of information, no digital signature and less users to use it thus will mark malicious even unknown.

Zemana is not the only one but some other products to ensure safety for users.

but my AV for example, it spotted it as a suspicious file, scanned it, and then said its safe to use. Zemana called it a malware and that's it. lets say I now turn off the "Pandora Sandbox" option, will I still get many false positives?

Not realy. Zemana want it as simple as possible for the costumers. if a malware is blocked, u just get a massage that it is blocked and nothing more. they removed the decision for "ask users what todo" too. i do not like the direction zemana is going thats a reason why i dont use it anymore.

ah, so its becoming an AM for the clueless user? well that's a shame, I like it best when, if you want to, you can get the long detailed reason for the blockage. anyways, thank you for the help.

 

[shmu26]

Hi, and welcome to MT.
I live in Jerusalem.

 

[jamescv7]

@Gal Levi: It depends, since a detection can link to the internal component of Zemana detection (not Pandora).

 

[shmu26]

I would suggest sending an inquiry to support@zemana.com
but I don't think they really like to talk too much about their secret formula

 

[TwinHeadedEagle]

Yes, it is better to contact support about it. It is a known issue and I am not sure when guys are going to fine tune protection module so it doesn't make such false detections.