Guide | How To How to Uninstall Quick Assist and Contact Support in Windows 10

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Jan 8, 2011
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How to Uninstall Quick Assist (Remote Assistance) and Get Help or Contact Support (Chat with Microsoft Support)

By default, these apps are installed with Windows 10, but can be added or removed from the Settings - without third-party tools.

qassisthelp.png


What is Contact Support?

The Get Help app is a way to contact Microsoft Support​

What is Microsoft Quick Assist?
The Quick Assist app allows a Microsoft support agent to connect to your device, and let's you screen share with a trusted contact.​

Method - Remove Microsoft Support and Assistance apps the proper way!


Open Settings and type "optional features". Click on Manage optional features.

upload_2017-4-14_20-34-59.png


Important: Make sure both apps not running in the background. If required, Close (End Task) using Windows Task Manager.


Using Optional Features list:
  1. Click Contact Support > Uninstall
  2. Click Microsoft Quick Assist > Uninstall
mngopt_support.png
mngopt_assist.png


If you need to access these apps again, they can be re-installed straight from the Optional Features > Add Features, as well as other Languages and Tools.

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