Troubleshoot I can't connect to transfer files in Note4

eonline

Level 21
Thread author
Verified
Well-known
Nov 15, 2017
1,064
Briefly explain your current issue(s)
USB not recognized.
Steps taken to resolve, but have been unsuccessful
Install the manufacturer's drivers.
Install the manufacturer's transfer and connection software.
*#0808# and restart trying different options.
Hi, I can't get my pc to recognize my phone. Attached is a screenshot. If anyone can help me very grateful. Greetings.
fail.jpg
 

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