I can't update the kaspersky rescue disk

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Winnie

New Member
Thread author
Jul 23, 2013
1
Hello i have a problem with the kaspersky rescue disk. The problem is that i cant uppdate it. When i try to uppdate it it says that it failed. Please help me.
 

thetechguy

Level 1
Verified
Feb 19, 2013
58
RE: I cant uppdate the kaspersky rescue disk

Winnie said:
Hello i have a problem with the kaspersky rescue disk. The problem is that i cant uppdate it. When i try to uppdate it it says that it failed. Please help me.

Have you been able to update it before, or is this your first time running the KRD?

If you've been able to update it previously on the same machine/network connection (wireless, wired, etc) then perhaps you need to redownload a new copy.

If it's your first time running it on that machine, it sounds like your network configuration is not set properly. I believe you can find some info about that on Kaspersky's support page.

Unfortunately I'm out and about and don't have it in front of me to walk you through it but I do know wireless internet can be particularly tricky to setup in KRD in some laptops or machines. If you can, use a wired ethernet cable if at all possible. If you already are, again check with Kaspersky or someone here in front of it to guide you.
 
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