internet stopped working after using malwarebytes

ccd014

New Member
Thread author
Jun 4, 2016
1
So I, like an idiot clicked the wrong download button on a website and got a virus. I found Malwarebytes online and it had good reviews so I scanned my PC and found 1,702 possible infected files. Naturally I deleted all PUPs. After this I restarted my PC to find that I was connected to by router but getting no internet. My browsers and Skype weren't online and whenever I wanted to open my Settings or Groove Music it took on average 2mins to open.

I really need someone to help me out with this problem as I have a YouTube schedule to follow.
 

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Hello,


Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.


  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.

    x5o4gh.png

  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
 

About us

  • MalwareTips is a community-driven platform providing the latest information and resources on malware and cyber threats. Our team of experienced professionals and passionate volunteers work to keep the internet safe and secure. We provide accurate, up-to-date information and strive to build a strong and supportive community dedicated to cybersecurity.

User Menu

Follow us

Follow us on Facebook or Twitter to know first about the latest cybersecurity incidents and malware threats.

Top