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TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,632
Hello,


Please download Zemana AntiMalware and save it to your Desktop.
  • Install the program and once the installation is complete it will start automatically.
  • Without changing any options, press Scan to begin.
  • After the short scan is finished, if threats are detected press Next to remove them.
Note: If restart is required to finish the cleaning process, you should click Reboot. If reboot isn't required, please restart your computer manually.
  • Open Zemana AntiMalware again.
  • Click on
    4zu6vb.jpg
    icon and double click the latest report.
  • Now click File > Save As and choose your Desktop before pressing Save.
  • The only left thing is to attach saved report in your next message.
 

jkfutter

New Member
Thread author
Jul 4, 2016
10
Thank you so much! This has been very helpful so far!
 

Attachments

  • 2016.07.05-14.30.06-i0-t92-d62.txt
    36.9 KB · Views: 6

jkfutter

New Member
Thread author
Jul 4, 2016
10
Ran two more scans. Results came back saying a malicious file was found but couldn't be replaced. Results are attached.
 

Attachments

  • 2016.07.05-14.30.06-i0-t92-d62C(1).txt
    36.9 KB · Views: 1
  • 2016.07.05-14.39.07-i1-t4294967295-d72.txt
    31.1 KB · Views: 1

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,632
It is okay. Let's scan for remnants:

FRST.gif
Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.
  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition.txt option is checked.

    2873ryc.png

  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
Please attach report into your next reply.
 

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,632
Please uninstall the following programs:
- Ace Stream Media 3.1.6
- Advanced-System Protector
- Advanced-System Protector
- Amazon 1Button App
- Body Text Feathering
- Rocket
- Social2Search


FRST.gif
Fix with Farbar Recovery Scan Tool

icon_exclaim.gif
This fix was created for this user for use on that particular machine.
icon_exclaim.gif

icon_exclaim.gif
Running it on another one may cause damage and render the system unstable.
icon_exclaim.gif

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.



adwcleaner_new.png
Fix with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your Desktop.
  • Right-click on
    adwcleaner_new.png
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
  • Accept the Terms of use.
  • Wait until the database is updated.
  • Click Scan.
  • When finished, please click Cleaning.
  • Your PC should reboot now.
  • After reboot, logfile will be opened. Copy its content into your next reply.

Note: Reports will be saved in your system partition, usually at C:\Adwcleaner
 

Attachments

  • fixlist.txt
    4.6 KB · Views: 2

jkfutter

New Member
Thread author
Jul 4, 2016
10
# AdwCleaner v5.201 - Logfile created 12/07/2016 at 19:43:44
# Updated 30/06/2016 by ToolsLib
# Database : 2016-07-12.1 [Server]
# Operating system : Windows 8.1 (X64)
# Username : James - FUTTERS
# Running from : C:\Users\James\Desktop\AdwCleaner.exe
# Option : Clean
# Support : ToolsLib

***** [ Services ] *****

[-] Service Deleted : 6c905e1edcbc288409e8b230e9542c29

***** [ Folders ] *****

[-] Folder Deleted : C:\_acestream_cache_
[-] Folder Deleted : C:\ProgramData\d7a0fe93-7bf3-4f3d-89c3-fe4e144b2eb8
[#] Folder Deleted : C:\ProgramData\Application Data\d7a0fe93-7bf3-4f3d-89c3-fe4e144b2eb8
[-] Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\MPC
[-] Folder Deleted : C:\Program Files (x86)\Amazon\Amazon1ButtonApp
[-] Folder Deleted : C:\Windows\cSysSecure1.0.0.5
[-] Folder Deleted : C:\Users\James\AppData\Local\4C4C4544-1467675671-4A10-8035-B7C04F343032
[-] Folder Deleted : C:\Users\James\AppData\LocalLow\.acestream
[-] Folder Deleted : C:\Users\James\AppData\Roaming\.acestream
[-] Folder Deleted : C:\Users\James\AppData\Roaming\acestream
[-] Folder Deleted : C:\Users\James\AppData\Roaming\RPEng

***** [ Files ] *****

[-] File Deleted : C:\Windows\SysNative\drivers\6c905e1edcbc288409e8b230e9542c29.sys

***** [ DLLs ] *****

[-] File Disinfected : C:\Windows\System32\dnsapi.dll

***** [ WMI ] *****


***** [ Shortcuts ] *****


***** [ Scheduled tasks ] *****


***** [ Registry ] *****

[-] Key Deleted : HKLM\SOFTWARE\CLASSES\APPID\56BF5154-0B48-4ADB-902A-6C8B12E270D9
[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\980124D4-3D52-4c2d-AD41-9E90BDF4C031_Systweak_Ri~01F2B2E8_is1
[-] Key Deleted : HKCU\Software\Classes\acestream
[-] Key Deleted : HKLM\SOFTWARE\Classes\OCComSDK.ComSDK
[-] Key Deleted : HKLM\SOFTWARE\Classes\OCComSDK.ComSDK.1
[-] Key Deleted : HKLM\SOFTWARE\Classes\AppID\{425F4ABF-B8E4-402D-9E49-06E494EB8DBF}
[-] Key Deleted : HKCU\Software\Classes\CLSID\{BEBBC426-4F16-4567-8FE1-BE198C982027}
[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7D8DAE88-BC05-4578-8C29-E541FFBA5757}
[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A07E5BFF-B16C-4ABA-A30F-514213A945E6}
[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B9D64D3B-BE75-4FA2-B94A-C4AE772A0146}
[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{47A1DF02-BCE4-40C3-AE47-E3EA09A65E4A}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A9582D7B-F24A-441D-9D26-450D58F3CD17}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EE0D8859-2ED4-4B0D-9812-16865B9AFD65}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FA7B2795-C0C8-4A58-8672-3F8D80CC0270}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Interface\{47A1DF02-BCE4-40C3-AE47-E3EA09A65E4A}
[-] Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{14EF423E-3EE8-44AE-9337-07AC3F27B744}
[-] Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{1112F282-7099-4624-A439-DB29D6551552}
[-] Key Deleted : HKCU\Software\powerpack
[-] Key Deleted : HKCU\Software\System Healer
[-] Key Deleted : HKCU\Software\WajIEnhance
[-] Key Deleted : HKCU\Software\Wizzlabs
[-] Key Deleted : HKCU\Software\MICROSOFT\IDSC
[-] Key Deleted : HKLM\SOFTWARE\MPC
[-] Key Deleted : HKLM\SOFTWARE\SrpnFiles
[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\VOPackage
[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\11598763487076930564
[-] Key Deleted : [x64] HKLM\SOFTWARE\SearchModule
[-] Key Deleted : HKCU\Software\Microsoft\Internet Explorer\InternetRegistry\REGISTRY\USER\S-1-5-21-804485346-3986947045-680687867-1001\Software\Deal Keeper
[-] Value Deleted : HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules [TCP Query User{BCDA062F-F3EE-4260-94FE-C3E5FC25305B}C:\users\james\appdata\roaming\acestream\engine\ace_engine.exe]
[-] Value Deleted : HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules [UDP Query User{12B83BA2-A7A1-4CA5-8465-F8A6359E3F27}C:\users\james\appdata\roaming\acestream\engine\ace_engine.exe]
[-] Data Restored : HKLM\SOFTWARE\Classes\Unknown\shell\openas\command []
[-] Data Restored : HKLM\SYSTEM\CurrentControlSet\services\Tcpip\Parameters\Interfaces\{6CDA955E-41D6-4129-9DDF-F5B6E3A8BC5F} [NameServer]
[-] Data Restored : HKLM\SYSTEM\CurrentControlSet\services\Tcpip\Parameters\Interfaces\{8718928D-CBEB-45EA-A621-800A9249001D} [NameServer]
[-] Data Restored : HKLM\SYSTEM\CurrentControlSet\services\Tcpip\Parameters\Interfaces\{B9BC7A3E-4E9D-4B25-967A-3DEFB8516E64} [NameServer]
[-] Data Restored : HKLM\SYSTEM\CurrentControlSet\services\Tcpip\Parameters\Interfaces\{bbed3e08-0b41-11e3-8249-806e6f6e6963} [NameServer]
[-] Key Deleted : HKCU\Software\Microsoft\Internet Explorer\DOMStorage\akamaihd.net
[-] Key Deleted : HKCU\Software\Microsoft\Internet Explorer\DOMStorage\hdapp1008-a.akamaihd.net
[-] Key Deleted : HKCU\Software\Microsoft\Internet Explorer\DOMStorage\hdsrc-a.akamaihd.net
[-] Key Deleted : HKCU\Software\Microsoft\Internet Explorer\DOMStorage\mpc.am
[-] Key Deleted : HKCU\Software\Microsoft\Internet Explorer\DOMStorage\search.mpc.am
[-] Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\akamaihd.net
[-] Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\apimightydealkee-a.akamaihd.net
[-] Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\azlyrics.com
[-] Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\hdapp1008-a.akamaihd.net
[-] Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\www.azlyrics.com
[-] Value Deleted : HKU\S-1-5-21-804485346-3986947045-680687867-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run [pcspeedup]
[-] Value Deleted : HKU\S-1-5-21-804485346-3986947045-680687867-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run [Caster]
[-] Key Deleted : HKLM\SYSTEM\CurrentControlSet\Services\EventLog\Application\SYSSECURE

***** [ Web browsers ] *****


*************************

:: "Tracing" keys deleted
:: Winsock settings cleared

*************************

C:\AdwCleaner\AdwCleaner[C1].txt - [6235 bytes] - [12/07/2016 19:43:44]
C:\AdwCleaner\AdwCleaner[R0].txt - [9837 bytes] - [01/05/2015 16:08:32]
C:\AdwCleaner\AdwCleaner[S0].txt - [9836 bytes] - [01/05/2015 16:11:34]
C:\AdwCleaner\AdwCleaner[S1].txt - [6704 bytes] - [12/07/2016 19:37:12]

########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [6527 bytes] ##########
 

Attachments

  • Fixlog.txt
    10.5 KB · Views: 1

jkfutter

New Member
Thread author
Jul 4, 2016
10
For the most part pretty well; however, occasionally a warning message will pop up saying something about a script isn't working right and will ask if I want to continue running it. Regardless if I select yes or no, another message will pop up saying my system is compromised. This error message covers my whole screen and no matter how many times I push "OK" it continues to pop up. Also, my computer makes a loud beeping noise while this second error message is on my screen. I've run the Zemana AntiMalware program, but it tells me my system is clean.
 

jkfutter

New Member
Thread author
Jul 4, 2016
10
Theses are what the warning screens look like.
 

Attachments

  • 20160713_161750.jpg
    20160713_161750.jpg
    40.3 KB · Views: 3
  • 20160713_161805.jpg
    20160713_161805.jpg
    201.5 KB · Views: 4

jkfutter

New Member
Thread author
Jul 4, 2016
10
It happens randomly. For example, it happened three separate times between 3:30 and 4:30 pm today, but ever since I posted about it in this thread, it hasn't happened again.