Just as I was about to test them out with my office enviroment.Cost -Neutral IT Management
At ITarian we strive to bring you the essential platform and tools needed to manage either your own IT department or your customer’s IT infrastructure. That means, RMM (Remote Monitoring Management), Remote Access, Patch Management, SNMP, and much more.
We initially achieved this Cost Neutrality by not having a “commercial relationship” with users and not charging.
Now we have over 16,000 MSPs and Enterprises (as of Sept 2019) using the platform on a daily basis to manage their IT infrastructure.
Challenges we faced with the Free Model vs Cost Neutral Model
Mid to Large MSPs and Enterprises started demanding a commercial relationship in order to achieve the SLAs they provide for their customers. For Mid to Large level MSPs and Enterprises it was more about SLAs vs free. It was only fair that such a critical infrastructure/tool that affected their SLA should also provide an SLA under a commercial agreement.
That’s when the ITarian Product Management Team started thinking about providing a Cost Neutral model but also providing an SLA for everyone! Soon there had to be a commercial relationship with our userbase for the upcoming launch of our Marketplace. We naturally expect the people we benefit by providing a cost neutral infrastructure, to support us by using our marketplace (which will be very reasonable).
So, What’s the Idea?
We charge $1.25 per endpoint per month (MSPs please apply for MSP discounted rate), but we will reimburse your spending, dollar for dollar, by deducting all of your spending on the following products
100% Re-imbursement on the following products:
1)Comodo Advanced Endpoint Protection (AEP)
2)Comodo Endpoint Detection and Response (EDR)