Troubleshoot Ive done everything i could

Operating System
Android
Device model
Samsung galaxy s10
Current issues and symptoms
Whe I'm not using my phone chrome and Samsung internet will open with like a million tabs of adds
Steps taken in order to remove the infection
Entered safe mode to remove any addware found nothing went to apps found nothing downloaded malaware bytes it found nothing factory rest my phone 3 times still have it

Norgaladis

New Member
Nov 2, 2020
1
I have done everything I was told to do and installed two anti virus software I even factory reset my phone like 3 times nothing is working I still have add ware on my phone
 
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Spawn

Administrator
Verified
Staff member
Jan 8, 2011
21,073
You can try these 3 steps for Android.

As well as check for any Apps that may have special Device Admin privileges, and remove.
  • Open Settings -> Apps & Notifications -> Advanced -> Special app access -> Device admin apps.
 
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