I agree. I'm moving on to other products now. Or just Trend since Trend now effectively covers ransomware and Version 12 will have machine learning.let alone the rest, i still have the heavy ram usage problem. from what i see in processhacker it consumes rougly 200mb commit and 350mb physical ram, i made a thread here few months back and it still hasnt been fixed yet, anyway i hardly use zemana as my 2nd scanner like i used too. also wont be renewing my license nor buying their new upcoming zemana ultimate product, until i see better improvements on their current products.
Zemana offered a refund. When I gave them my keys they ignored 14 of my keys and refunded 1 key.. What good is that? If you offer a refund then after say 'just one will be refunded' I'm thinking.. Say what? I'm attempting to at the least - get a pro-rated refund on time used. We'll see how they respond about that but at this point any money back from them is money in my pocket for a product I don't have confidence in any longer.
I'll be skipping their future products.