I've noticed a decline in Zemana capabilities.

Discussion in 'Zemana' started by Slyguy, May 22, 2017.

  1. Slyguy

    Slyguy Level 21

    Jan 27, 2017
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    I agree. I'm moving on to other products now. Or just Trend since Trend now effectively covers ransomware and Version 12 will have machine learning.

    Zemana offered a refund. When I gave them my keys they ignored 14 of my keys and refunded 1 key.. What good is that? If you offer a refund then after say 'just one will be refunded' I'm thinking.. Say what? I'm attempting to at the least - get a pro-rated refund on time used. We'll see how they respond about that but at this point any money back from them is money in my pocket for a product I don't have confidence in any longer.

    I'll be skipping their future products.
     
  2. Slyguy

    Slyguy Level 21

    Jan 27, 2017
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    I'm not sure Zemana scans JAR files as well.. <sigh>

    My test machine had a piece of JAR malware on it. Zemana didn't see it. I executed it. Zemana didn't catch it. I installed Emsisoft on the test machine and Emsisoft immediately caught it and quarantined it..

    I know all of this is anecdotal, but sheesh.. I used to really be impressed with Zemana.
     
  3. kamla5abi

    kamla5abi Level 4

    May 15, 2017
    190
    369
    Canada
    Windows 10
    BitDefender
    I'm coming back to this thread since i missed reading @Slyguy last few posts before, and just read them.
    Then i went hunting for some tests where any Zemana product was tested (ZAM or ZAL) @ MRG-Effitas (only searched tests done by MRG right now, I know its better to look at tests from multiple different testers/sources, but it was easier to just search at MRG first for now...)

    Even though it was just based on tests by MRG, already a trend started to emerge that was similar to the OP's thread title...

    Its ordered chronologically according to month published

    July 2015
    https://www.mrg-effitas.com/wp-cont...-Remediation-Comparative-Analysis-2015-Q3.pdf

    July 2016
    https://www.mrg-effitas.com/wp-content/uploads/2016/07/Zemana_ransomware_detection.pdf

    August 2016
    https://www.mrg-effitas.com/wp-content/uploads/2016/08/MRG-Effitas-360-Assessment-Q2-2016.pdf
    https://www.mrg-effitas.com/wp-cont...itas-Online-Banking-Certification-Q2-2016.pdf

    November 2016
    https://www.mrg-effitas.com/wp-cont...itas_Online_Banking_Certification_Q3_2016.pdf
    https://www.mrg-effitas.com/wp-content/uploads/2016/11/MRG-Effitas-360-Assessment-Q3-2016.pdf

    Feb 2017
    https://www.mrg-effitas.com/wp-cont...-Banking-Certification-Q4-2016-Level-1_wm.pdf
    https://www.mrg-effitas.com/wp-cont...-Banking-Certification-Q4-2016-Level-2_wm.pdf
    https://www.mrg-effitas.com/wp-content/uploads/2017/02/MRG-Effitas-360-Assessment-Q4-2016.pdf

    May 2017
    https://www.mrg-effitas.com/wp-content/uploads/2017/05/MRG-Effitas-360-Assessment-2017-Q1_wm.pdf
    https://www.mrg-effitas.com/wp-cont...-Banking-Certification_Q1_2017_Level_2_wm.pdf
     
    DeepWeb, kuttan, Dave Russo and 4 others like this.
  4. Slyguy

    Slyguy Level 21

    Jan 27, 2017
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    WOW!

    From looking those over, there has been a significant decline in the performance of Zemana...

    I've actually stopped using it since posting this thread. I contacted Zemana and asked them if they would weigh in on this thread and they declined and instead offered me a partial refund to 'go away'.. Not much money but it makes me feel less ripped off by them. I see no real need to use them any longer for me personally on my home systems.
     
    kuttan, AtlBo, rpsgc and 2 others like this.
  5. Malakke

    Malakke Level 4

    Jan 29, 2013
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    I have a lifetime license, but i'm not using it. I've lost my faith in performance and trust of this company. I have a lot of problems even for uninstalling it, leaving some files that finally i could remove with these instructions:

    Q&A - Uninstalling Zemana leaves Drivers behind?
     
    Sunshine-boy, GonzitoVir and AtlBo like this.
  6. GonzitoVir

    GonzitoVir Level 4

    May 16, 2017
    153
    702
    Earth
    Windows 10
    Wow... it's too bad Zemana went downhill for some people.
    In my case, two months ago, Zemana was the only one to detect and clean a fileless malware and two other malwares that were badly impacting my laptop. I was so grateful that I even purchased a license for ZAL.
    I've also checked the URL. Thank you. Too bad the uninstall wasn't successful. I will be cautious and be alert when the time to uninstall Zemana comes.
     
    ispx likes this.
  7. ispx

    ispx Level 13

    Jun 21, 2017
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    it aint zemana going down it is the malware that is getting better.

    even the big boys like f-secure, mcafee, panda, trendmicro & even hitmanpro have taken a dip :

    [​IMG]
     
  8. WinXPert

    WinXPert Level 23
    Trusted AV Tester

    Jan 9, 2013
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    Graphic Artist
    Manila
    Windows 7
    Emsisoft
    Never trusted Zemana. It will be always in my TOP CRAP lists.
     
    kuttan likes this.
  9. RoboMan

    RoboMan Level 17
    Content Creator

    Jun 24, 2016
    829
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    ESET
    Please don't. A couple of malware packs and a week are not enough proof to indicate a product is not good...
     
    ispx, pablozi, Malakke and 2 others like this.
  10. Malakke

    Malakke Level 4

    Jan 29, 2013
    195
    489
    I agree. However, lastly i have some problems with cloud engine (doesn't work) and i don't understand why still Zemana doesn't provide a real uninstaller. Actually, i only use Emsisoft Internet Security and Hitman Pro and Norton Power Eraser as second opinion
     
  11. KevinYu0504

    KevinYu0504 Level 3

    Mar 10, 2017
    129
    291
    Taiwan
    Windows 10
    Emsisoft
    Hi ~
    I am interesting for this report ,
    where can i find the full report for it ?

    Can you provide a link please :)?
    Thank you ~ :rolleyes:
     
  12. DeepWeb

    DeepWeb Level 9

    Jul 1, 2017
    437
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    On a journey
    Windows 10
    Emsisoft
    Hopefully they will bounce back and become more competitive again.
     
    rockstarrocks, GonzitoVir and frogboy like this.
  13. Arequire

    Arequire Level 18

    Feb 10, 2017
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    Default-Deny
  14. frogboy

    frogboy Level 61
    Trusted

    Jun 9, 2013
    6,227
    64,796
    Heavy Duty Mechanic.
    Western Australia
    Windows 10
    Emsisoft
    It is still not a bad software to have but as always all softs can improve. And I hope Zemana keep going forward. :)
     
  15. KevinYu0504

    KevinYu0504 Level 3

    Mar 10, 2017
    129
    291
    Taiwan
    Windows 10
    Emsisoft
    GonzitoVir and frogboy like this.
  16. Trooper

    Trooper Level 6

    Aug 28, 2015
    265
    679
    USA
    Windows 10
    ESET
    For those who have ditched Zemana, what have you replaced it with?
     
    GonzitoVir likes this.
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