Troubleshoot KB4601382 is on 22% installation & Not Moving?


Level 10
Aug 27, 2020
List of current issues
Update KB3601382 will not install
Steps taken, but have been unsuccessful?
None, Don't know how?
Hi, I have the problem that my headline describes, please help, what shall I do, it has been going on for 45 min, I feel so stupid cause it was an optional update? :unsure: :mad:


Level 33
Content Creator
Dec 4, 2014
Usually when an update seems stuck, it isn't, and you just need to give it time to complete. In some cases, it can take a few hours to finish installing an update.

If your computer has a hard drive activity light, which lights up when the hard drive or SSD is being accessed, and it stays off, then the update has frozen, and you can hold down the power button until the computer shuts off. However, if it lights up, even if only very occasionally, then the update is still running and will complete if left alone.
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