jamescv7

Level 85
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Have you try to uninstall the Battery driver on Device Manager? Try it and make a restart then test if works.
 

Tabeer

Level 3
Remove the battery and the AC adapter (charger). Press and hold the power button for 3 - 4 seconds with these removed. Pop your battery back in, along with the AC adapter.

If it still refuses to charge, you could be looking at a bad battery or possibly a bad charging circuit on the motherboard.
 
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