- Oct 2, 2011
The details of a whopping 328,000 customers have been breached, with 100,000 of those expected to have had their drivers’ licences compromised.
ASX-listed Latitude, which provides credit cards to thousands of Australians, announced on Thursday morning that it has been targeted in a “sophisticated and malicious cyber attack”.
“The attacker appears to have used the employee login credentials to steal personal information that was held by two other service providers,” the company said in a statement to the ASX.
News.com.au understands customers have not yet been individually notified.
“Latitude apologises to the impacted customers and is taking immediate steps to contact them,” the statement added.
Latitude said it had noticed “unusual activity” on its systems in the last couple of days.
When they realised it was a cyber security breach, the firm took “immediate action” to minimise the damage.
However, unfortunately, by then it was too late.
They were unable to isolate the incident as employee login credentials had already been stolen.
The hacker was then able to use those credentials to steal more information from two other service providers.
“As of today, Latitude understands that approximately 103,000 identification documents, more than 97 per cent of which are copies of drivers’ licences, were stolen from the first service provider,” a company spokesperson said.
“Approximately 225,000 customer records were also stolen from the second service provider.”
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