Malware.Heuristic.1003 zip questions

Beautysky

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Thread author
Nov 10, 2022
2
I found a Malware. Heuristic. 1003 zip file in my iPhone files app. I did post it on totalvirus site but I haven’t received any responses yet. it was first seen 8/2021. How do I safely remove it? And is there a way to remove it without the “hacker” knowing it was removed?
 
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Jack

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Jan 24, 2011
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I found a Malware. Heuristic. 1003 zip file in my iPhone files app. I did post it on totalvirus site but I haven’t received any responses yet. it was first seen 8/2021. How do I safely remove it? And is there a way to remove it without the “hacker” knowing it was removed?
If it's just a file then you can delete it, however, you suspect a hacker so my advice would be to reset your iPhone to its factory settings. Change passwords and monitor your accounts.
 
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Beautysky

New Member
Thread author
Nov 10, 2022
2
If it's just a file then you can delete it, however, you suspect a hacker so my advice would be to reset your iPhone to its factory settings. Change passwords and monitor your accounts.
Is there a way to trance it to an IP address or anything? Another random question: under another file in my iPhone files, there is an added user but only shows the 21 digit GAIA number. How can I see who it belongs to?
 
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