Malware infected all my web browsers (liveadexchanger)

Discussion in 'Malware Removal Assistance For Windows' started by rosato1, Aug 23, 2017.

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  1. rosato1

    rosato1 New Member

    Aug 23, 2017
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    Windows 7
    ESET
    Operating System:
    Windows 7
    Are you using a 32-bit or 64-bit operating system?:
    64-bit (x64)
    Infection date and initial symptoms:
    22.08.2017, 14.30h
    Current issues and symptoms:
    Malwarebytes keeps blocking outbound site(liveadexchanger(.)com), Occasional issues with a taskbar, E-mail login problems.
    Steps taken in order to remove the infection:
    Scanned with: Malwarebytes, Adwcleaner, HitmanPro, HijackThis, FarbarRecovery Scan.
    Manually deleted files in the browser directories dated 22.08.2017 post-14.00h.
    Logs added to help request:
    • FRST.txt
    • Addition.txt
    • I've also uploaded logs from other scans that I've performed
    Hello guys. So sorry my first post is me asking for help but I'm not really experienced in these kind of issues. I appreciate the possibility of receiving your help.

    So basically I picked up a Malware called (liveadexchanger). The same downloaded file installed following programs on my PC: FastDataX, ShutdownTime, Windows TM, Top Browser and UC(followed by chinese letters). I panicked and started deleting everything I could around the time I downloaded the file(as I said I'm a noob in these things). But the malware is still around. Malwarebytes keeps blocking it as an outbound site. I would appreciate any help.
     

    Attached Files:

  2. TwinHeadedEagle

    TwinHeadedEagle Removal Expert
    Staff Member

    Mar 8, 2013
    21,195
    2,608
    Malware Removal, Gaming
    Windows 7
    ESET
    Hello,


    [​IMG] Fix with Farbar Recovery Scan Tool

    [​IMG] This fix was created for this user for use on that particular machine. [​IMG]
    [​IMG] Running it on another one may cause damage and render the system unstable. [​IMG]

    Download attached fixlist.txt file and save it to the Desktop:

    Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

    • Right-click on [​IMG] icon and select [​IMG] Run as Administrator to start the tool.
      (XP users click run after receipt of Windows Security Warning - Open File).
    • Press the Fix button just once and wait.
    • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
    • When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

    Please attach it to your reply.
     

    Attached Files:

  3. rosato1

    rosato1 New Member

    Aug 23, 2017
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    Sure thing. Here it is:
     

    Attached Files:

  4. rosato1

    rosato1 New Member

    Aug 23, 2017
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    Windows 7
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    I'm unable to initialize Firefox at all rn. It starts the process but doesn't load websites, doesn't open a Firefox screen.
     
  5. TwinHeadedEagle

    TwinHeadedEagle Removal Expert
    Staff Member

    Mar 8, 2013
    21,195
    2,608
    Malware Removal, Gaming
    Windows 7
    ESET
    [​IMG] Scan with Farbar Recovery Scan Tool

    Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.
    • Right-click on [​IMG] icon and select [​IMG] Run as Administrator to start the tool.
      (XP users click run after receipt of Windows Security Warning - Open File).
    • Make sure that Addition.txt option is checked.

      [​IMG]
    • Press Scan button and wait.
    • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
    Please attach report into your next reply.
     
  6. rosato1

    rosato1 New Member

    Aug 23, 2017
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    Windows 7
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    Here they are, hope it helps.

    *In addition to the Firefox problem, Windows runs a Startup Repair occasionally; +sometimes I have to restart because nothing on the desktop taskbar is working.
     

    Attached Files:

  7. TwinHeadedEagle

    TwinHeadedEagle Removal Expert
    Staff Member

    Mar 8, 2013
    21,195
    2,608
    Malware Removal, Gaming
    Windows 7
    ESET
    [​IMG] Fix with Farbar Recovery Scan Tool

    [​IMG] This fix was created for this user for use on that particular machine. [​IMG]
    [​IMG] Running it on another one may cause damage and render the system unstable. [​IMG]

    Download attached fixlist.txt file and save it to the Desktop:

    Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

    • Right-click on [​IMG] icon and select [​IMG] Run as Administrator to start the tool.
      (XP users click run after receipt of Windows Security Warning - Open File).
    • Press the Fix button just once and wait.
    • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
    • When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

    Please attach it to your reply.
     

    Attached Files:

  8. rosato1

    rosato1 New Member

    Aug 23, 2017
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    Mostar
    Windows 7
    ESET
    Here it is.
     

    Attached Files:

  9. TwinHeadedEagle

    TwinHeadedEagle Removal Expert
    Staff Member

    Mar 8, 2013
    21,195
    2,608
    Malware Removal, Gaming
    Windows 7
    ESET
    One file is refusing to go:

    Please download Zemana AntiMalware and save it to your Desktop.
    • Install the program and once the installation is complete it will start automatically.
    • Without changing any options, press Scan to begin.
    • After the short scan is finished, if threats are detected press Next to remove them.
    Note: If restart is required to finish the cleaning process, you should click Reboot. If reboot isn't required, please restart your computer manually.
    • Open Zemana AntiMalware again.
    • Click on [​IMG] icon and double click the latest report.
    • Now click File > Save As and choose your Desktop before pressing Save.
    • The only left thing is to attach saved report in your next message.
     
  10. rosato1

    rosato1 New Member

    Aug 23, 2017
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    Windows 7
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    The latest report (Zemana):
     

    Attached Files:

  11. rosato1

    rosato1 New Member

    Aug 23, 2017
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    Windows 7
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    So sorry for the wrong language in this last report. Wasn't thinking. Only noticed after I finished everything. I hope you still get the picture since the important stuff is on English...
     
  12. TwinHeadedEagle

    TwinHeadedEagle Removal Expert
    Staff Member

    Mar 8, 2013
    21,195
    2,608
    Malware Removal, Gaming
    Windows 7
    ESET
    Do you still have the problem?
     
  13. rosato1

    rosato1 New Member

    Aug 23, 2017
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    Windows 7
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    Yes, unfortunately. Still can't load Firefox, Chrome keeps crashing and doesn't load embedded videos. Malwarebytes keeps blocking outbound sites. Some things are better - not having anymore difficulties with the taskbar and Malwarebytes doesn't appear as often.
    I attached the latest FRST and Addition.
     

    Attached Files:

  14. TwinHeadedEagle

    TwinHeadedEagle Removal Expert
    Staff Member

    Mar 8, 2013
    21,195
    2,608
    Malware Removal, Gaming
    Windows 7
    ESET
  15. rosato1

    rosato1 New Member

    Aug 23, 2017
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    Windows 7
    ESET
    I did but it didn't help. Can you tell what's my next best option?
     
  16. TwinHeadedEagle

    TwinHeadedEagle Removal Expert
    Staff Member

    Mar 8, 2013
    21,195
    2,608
    Malware Removal, Gaming
    Windows 7
    ESET
    Is it happening in all browsers now? Is MalwareBytes blocking it only when using browsers?
    [​IMG] Scan with Farbar Recovery Scan Tool

    Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.
    • Right-click on [​IMG] icon and select [​IMG] Run as Administrator to start the tool.
      (XP users click run after receipt of Windows Security Warning - Open File).
    • Make sure that Addition.txt option is checked.

      [​IMG]
    • Press Scan button and wait.
    • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
    Please attach report into your next reply.
     
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