I downloaded some files last week and as soon as I opened it junk started popping up on my desktop. I'm getting browser redirects and some aspects of windows are not functioning correctly or even functioning at all. I've tried to remove this myself with no luck.
- Operating System
- Windows 10
- Are you using a 32-bit or 64-bit operating system?
- 64-bit (x64)
- Infection date and initial symptoms
Getting redirects while browsing, Exstensions in Chrome not having the option of being deleted. Not having Admin rights.
- Current issues and symptoms
- Not able to download or run malware removal tools, Not having admin control.
- Steps taken in order to remove the infection
- Downloaded Malwarebytes, avast, Hitmanpro, Zemana
- Logs added to Help Request
- I did not upload the FRST logs (I understand that this will increase the time need it to clean-up the PC)