Joined
Dec 24, 2015
Messages
9
#1
Hi, I'm bombed by a harmful virus which always slowing down my internet and lots of disconnections. I also redirected to different harmful web pages (some of them are Russian porn sites and dating sites).

I scanned multiple times with Kaspersky Internet Security tools (pro) and Malwarebytes along with Adware Cleaner. They couldn't detect any infections.

Because of this virus I can't use my internet properly. Every other computer and phone at my home can connect to internet with high speed and not a single problem ever.


Here's the link I get redirected to: Meet local singles!

Please help me get rid of this virus, I'm desperate with only one choice of resetting my computer if it doesn't stop..
 
Infection date and initial symptoms
3 weeks
Current issues and symptoms
Slow internet, too many redirections
Steps taken in order to remove the infection
Scanned with Kaspersky Internet Security tools and Malwarebytes. Also used Adware cleaner.

TwinHeadedEagle

Removal Expert
MalwareTips Staff
Verified
Joined
Mar 8, 2013
Messages
22,383
OS
Windows 10
Antivirus
ESET
#2
Hello,



They call me TwinHeadedEagle around here, and I'll be working with you.



Before we start please read and note the following:
  • At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
  • Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
  • Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
  • Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.
  • All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
  • If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
  • I visit forum several times at day, making sure to respond to everyone's topic as fast as possible. But bear in mind that I have private life like everyone and I cannot be here 24/7. So please be patient with me. Also, some infections require less, and some more time to be removed completely, so bear this in mind and be patient.
  • Please stay with me until the end of all steps and procedures and I declare your system clean. Just because there is a lack of symptoms does not indicate a clean machine. If you solved your problem yourself, set aside two minutes to let me know.
  • Please attach all report using
    button below. Doing this, you make it easier for me to analyze and fix your problem.

  • Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay for the repair.
  • If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.




Rules and policies

We won't support any piracy.
That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!

Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.



Scan with Farbar Recovery Scan Tool

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.


  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
 
Joined
Dec 24, 2015
Messages
9
#3
I'm having a bigger problem now! :( after following your malware removal guide i was asked to restart by adwcleaner. Now my computer opens and then restarts automatically after the sign-in page appears. Im using win 10. Please help me
 
Joined
Dec 24, 2015
Messages
9
#5
I fixed the redirection problem. I'm not redirected to any harmful webpages anymore. But my internet still keeps disconnecting. I checked other devices at home, they do work well.

I receive errors like ERR_NETWORK_CHANGED and errors related to DNS. But i checked my internet adapter I don't have any 3rd party DNS configuration. I also tried TCP/IP reset, didn't help in long term.

Attaching the latest log files from Farbar Recovery Scan Tool. Hope you can help me. Thanks
 

Attachments

TwinHeadedEagle

Removal Expert
MalwareTips Staff
Verified
Joined
Mar 8, 2013
Messages
22,383
OS
Windows 10
Antivirus
ESET
#6
Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    icon and select
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.
 

Attachments