Denzo

New Member
Hi, I am on Windows 10 and bit defender is not "that" good as people always say lol. Also I have malwarebytes premium and avast pro premium and upon running full system scan from both, malwarebytes showed 0 detection but avast pro picked up infected pdfs and a couple of adwares and some others.

Both were on latest updates.

Now, I think there are still a couple of more infected files that avast couldnt pick so which antivirus app should I install now for checking again?
 

dJim

Level 5
Verified
Always try to search abouth the " special name every av/antimalware program gives to ( infections ) many of these are false positives sometimes.
 
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Moonhorse

Level 26
Verified
Content Creator
I would firstly run RKILL to kill malware processes if theres any:

Then just scan with emsisoft emergency kit + zemana antimalware, clean up , scan again...if it seems you cant get rid of them i would just re-install windows and be more careful in future, and read guides how to prevent such infections

If you dont store anything on your pc, just clean install. If you have something special that you want to keep just try out suggested things on this thread

Also about malwarebytes, try out malwarebytes adwcleaner, just to get out of adware
 

Denzo

New Member
Thank you all for the suggestions. I am doing those 1 by 1 now.

Also I noticed this redirect in chrome no matter which link I click from which site.
Screenshot -
This srvtrck is everywhere whenever I click any link from any site. What do you think this is?
 
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Burrito

Level 16
Verified
Thank you all for the suggestions. I am doing those 1 by 1 now.

Also I noticed this redirect in chrome no matter which link I click from which site.
Screenshot -
This srvtrck is everywhere whenever I click any link from any site. What do you think this is?

Oh... you have the r.srvtrck redirects, a browser hijacker.

That's not good.

That would mean you are infected.

You need to use the Farbar Recovery Scan Tool.

But I'm no expert on these things.

Please report to Double-Headed Eagle (or whatever his handle is..) in the "I'm infected" part of MT.
 
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Nightwalker

Level 16
Verified
Content Creator
In addition to all above recommendations, you should run AdwCleaner and reset your browser profile.


 

LDogg

Level 29
Verified
I'd definitely get @TwinHeadedEagle to take a look for you. This is a fairly persistent browser hijacker, have a look to see it installed any extensions, remove any PUP software via Revo Uninstaller, this would also remove reg edits and other associated files with the software.

If you know the day of when you installed this you could use the default option via Control Panel and remove any PUP software on the day you installed something. CCleaner portable would remove the rest of the remnants after.

As suggested above, a reset of your Web browser would be ideal too.

~LDogg
 
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Weebarra

Level 15
Verified
Your best bet is to make a thread here. Everyone here as offered you some really good advice on what to tools and checks to do but @TwinHeadedEagle is the expert for you and that way you have one person who can take control of the situation for you but bare in mind that with time differences etc that it may take some time for him and you to communicate so if possible, be patient.

Once you are all sorted out please come back and take a look at some of the other areas on MT and perhaps post in the security configuration forum to receive advice on how to protect yourself because it sounds to me that you had 2 AV's running at the same time and i know from experience that that isn't a good thing to do unless you are highly experienced and can configure certain settings. Good Luck (y)